Crowne Plaza Hefei

Hotel Front Desk: 86-551-62971888

Hotel Fax: 86-551-62971999

Hotel Email: cp@cphefei.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hefei Xinqiao International Airport (HFE)

- Distance from hotel: 21.75 MI/ 35 KM West l

- Turn L twd X041 Road. Turn R twd G206 Road & stay R. Turn R twd Hehuai Road & stay R. Turn R twd Dongpu Road. Stay R twd West Second Ring Road. Then arrive hotel.

Train
Hefei Railway

- Distance from hotel: 9.32 MI/ 15 KM North East

- Head S on Xin Beng Bu Road twd N to Bei Yi Huan Road and stay N to Xi Yi Huan Road, turn right to He Zuo Huan South Road, Turn R on Huang Shan Road. Hotel will be located at the right side.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 40.00 CNY

- Outdoor parking lots has 94 parking spaces (including 3 bus parking spaces), basement parking lots 199 parking spaces (including 2 handicapped parking spaces). Parking area patrolled and video surveillance monitored 24 hours a day.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 225 reviews
87%
Recommend This Property
Read All Reviews

Ratings Breakdown

225reviews

  • 5 Stars
    136
  • 4 Stars
    71
  • 3 Stars
    11
  • 2 Stars
    4
  • 1 Stars
    3

感谢,十分

By

May 01, 2015

platinumelite

白金会员默认订乞丐升一级,给一位酒廊待遇,可以在酒廊用早餐,mini吧每天四瓶免费软饮。订豪华的话给行政,带有待遇(可以带一位),HH一共有4个热食。
值得赞扬:对白金会员算厚道,服务态度很不错,酒廊妹子很善言谈,询问是否愿意让她拍一张照片,下次来可以让同时更好的认识客户,服务客户,服务意识很好也不会让人觉得不舒服。
早餐很棒,东西不少,我最爱的水果很甜。感谢第二天我的订单不包含早餐,在我争取下前台小哥还是给了我朋友和我免费自助早餐(本来是只能在酒廊用的)。
一些遗憾:第一天没有开夜床,前台业务不是很熟练,果盘让人看了心疼。
下次还会入住,期待你们做的更好,这次依然给满分。
感谢。

Posted by HotelStaff
May 04, 2015
尊贵的客人您好!感谢您在百忙之中留下的宝贵点评,也非常感谢您对酒店的评价。希望在未来您能继续关注和支持我们,见证我们各方面的提高。合肥皇冠假日酒店真诚期待您的再次光临!Judy Gui市场传讯经理合肥皇冠假日酒店
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Mixed bag

By

April 28, 2015

Have stayed at this hotel about 5 times over the last 4 years. The ding room staff is excellent and should be rewarded. The food selection has gotten better and worse in some departments. The dinner buffet is nice, but the choice of more economical meals is poor.
The quality front desk staff is poor. They are poorly trained and their English skills are marginal.

Posted by HotelStaff
May 04, 2015
Thank you for sharing your recent stay experience with us. We are very glad that you liked our hotel. We look forward to welcome you back at Crowne Plaza Hefei in the near future.Judy Gui Marcom Manager Crowne Plaza Hefei
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硬件不错,性价比尚可

By

April 27, 2015

club

酒店硬件非常不错,有健身中心和泳池,spa等,wifi速度很快,但是有一晚连接了无法上网,估计是入住人数太多造成的,早餐丰盛,但酒店靠近铁路,晚上经常会有火车,噪音很大

Posted by HotelStaff
April 29, 2015
尊贵的客人您好!感谢您在百忙之中留下的宝贵点评,也非常感谢您对酒店的评价。关于您提到的火车噪声问题,您在下次入住前可提前告知前台帮您预定一个离火车道较远的安静房间。再次感谢您的分享,希望在未来您能继续关注和支持我们,见证我们各方面的提高。Judy Gui市场传讯经理合肥皇冠假日酒店
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总体偏好

By

April 27, 2015

club

服务积极性有待加强,原因是我在睡觉时服务生要进来整理房间,我说稍后。哪里知道晚上12点回来以后发现没有打扫。客服说是因为我没有通知。那么晚了,也应该打个电话啥的问一声,我疲惫回来结果还要等待打扫。

Posted by HotelStaff
April 29, 2015
尊贵的客人您好!感谢您在百忙之中留下的宝贵点评,也非常感谢您对酒店的评价。对于给您带来的不好的体验我们深感抱歉,你在入住期间如遇任何问题可随时联系我们的宾客服务经理为您解决。再次感谢您的分享,希望在未来您能继续关注和支持我们,见证我们各方面的提高。合肥皇冠假日酒店真诚期待您的再次光临!Judy Gui市场传媒经理合肥皇冠假日酒店
Read More
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