Rated 3.7 out of 5 by 22
Rated 4.0 out of 5.0 by cococo 值得一住
May 21, 2013
Rated 5.0 out of 5.0 A great palce to stay
It is a great place to stay. A New, very clean and comfy rooms. moreover, the room was large. The international restaurant is great with variety of different international food. Stay, restaurant and the business services were expensive. Good location and 200 yards walking distance form a new Starbucks. I would repeat.
April 23, 2013
Rated 4.0 out of 5.0 by newplayer 好像没开空调
April 14, 2013
Rated 3.0 out of 5.0 by wuzhengok power adapter is not suitable
There is only one power adapter on desk but already used by WLAN routers in the room, so I can't charge my laptop. And I call guest center and the waiter bring me a wiring board, but told me I must sign it on the paper to confirm I lease it. It's so unreasonable!
April 6, 2013
Rated 2.0 out of 5.0 by visiter This may be relevant to you if you are a NON-SMOKER, and a PC Platium elite (and above) or you just want to book a club floor room.
The club lounge is located on the only non-smoking floor of the 4 club floors, with a non-smoking sign at the entrance. Yet hotel management decided to allow people to smoke in the lounge according to the head of housekeeping, the MOD on day of my viist. People smoke so close to the lounge entrance that one simply could not avoid it. A MOD of PC China said hotel could not control where and when people smoke.
If you get upgraded to the club floor as an elite (standard practice at this hotel I was told), you will be asked to have breakfast in the club lounge. No option to buy up was offered. It is my opinion that the breakfast offerings, as well as those during happy hours, are aomong the worst in terms of choice and quality; even by North America standards. If you are used to the better spreads generally found in Asia, you are in for a surprise. Having said the above, I recognize all PC hotels do not always upgrade platium elites to club floors.
It was a struggle to get a cooler and quiet room even though I called and spoke with the MOD the day before my arrival.
April 3, 2013
Rated 5.0 out of 5.0 by Happy250 新！舒服！会再住！
March 29, 2013
Rated 5.0 out of 5.0 by shangage impressive experience
Hefei Crown Plaza is a new hotel with new equipment and new experience of accommodation especially for the service of executive floor.
March 27, 2013
Rated 3.0 out of 5.0 by MTKer 硬體要加強
3. 離開搭飛機前天晚上眼鏡螺絲鬆開, 前台以及行政酒廊人員很熱心協助解決問題
March 26, 2013
Rated 1.0 out of 5.0 by P2828 Poor customer care and service
Overall service level at this hotel is poor.
- Slow front desk check-in/out process
- Inattentive waiters/waitresses at the 2nd floor restaurant
- Terrible service at Executive lounge...not even provide a to-go cup for coffee in the morning...need to bring your own cup
March 12, 2013
Rated 3.0 out of 5.0 by johnson733 Ambiance was not good
The hotel is too close to the railway, soundproof window is not good enough to block the noise that made by running train
March 2, 2013
Rated 4.0 out of 5.0 by lqte 前台太慢了
January 23, 2013
Rated 4.0 out of 5.0 by Gavin81 Some suggestions
1; the safety switch of door does't work at all, it's design issue, not single case.
2; bad smell in bathroom
3; the glasses door of bath has design issue, can't prevent water from overrun.
November 18, 2012
Rated 1.0 out of 5.0 by indice Worst Hotel Experience
Front desk staff was joking with each other when I checked in.
Checked in to a room which had strong smell and requested a room change, new room had no electricity and help did not arrive until 30 minutes later with many phone calls.
Water from the shower was leaking and flooded the washroom.
Windows were dirty and street noise could get into the room.
November 8, 2012
Rated 5.0 out of 5.0 by justalex Great hotel for a smaller city like Hefei
Good food, seemingly clean and very confortable rooms.
October 9, 2012