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Rated 3.8 out of 5 by 26 reviewers.
Rated 4.0 out of 5.0 by nice stay 出差入住该酒店,房间、大堂和服务人员的态度都很好!健身设施也蛮灵的。略微不足的是,酒店有些房间的通信信号一般。 September 18, 2013
Rated 4.0 out of 5.0 by 设施较好 房间比较新,但是房间内的移动手机信号不太好,无线信号也不是很稳定。周边配套餐饮等较少,打车不太方便,希望以后能加强 September 17, 2013
Rated 3.0 out of 5.0 by Room to sleep A/C doesnt work, rooms are noisy, rooms smell of sewer gas, at times. September 11, 2013
Rated 4.0 out of 5.0 by You can see smile every where I need to visit Heifer 2~4 times a year. The facility and service is best I ever experienced in Heifer. August 26, 2013
Rated 4.0 out of 5.0 by 值得一住 房间设施非常好,最好的事,打车非常方便,在合肥是非常难得的,对面是沃尔玛,傍边有酒吧,还算不错的地理位置,服务人员非常热情,建议对乘电梯用房卡刷,增加安全感,早餐也不错, May 21, 2013
Rated 5.0 out of 5.0 A great palce to stay It is a great place to stay. A New, very clean and comfy rooms. moreover, the room was large. The international restaurant is great with variety of different international food. Stay, restaurant and the business services were expensive. Good location and 200 yards walking distance form a new Starbucks. I would repeat. April 23, 2013
Rated 4.0 out of 5.0 by 好像没开空调 合肥最近天热,但是酒店空调好像没制冷。由于酒店紧邻铁路,开窗会很吵,不开窗又很闷热。休息时感觉不舒服。 April 14, 2013
Rated 3.0 out of 5.0 by power adapter is not suitable There is only one power adapter on desk but already used by WLAN routers in the room, so I can't charge my laptop. And I call guest center and the waiter bring me a wiring board, but told me I must sign it on the paper to confirm I lease it. It's so unreasonable! April 6, 2013
Rated 2.0 out of 5.0 by This may be relevant to you if you are a NON-SMOKER, and a PC Platium elite (and above) or you just want to book a club floor room. The club lounge is located on the only non-smoking floor of the 4 club floors, with a non-smoking sign at the entrance. Yet hotel management decided to allow people to smoke in the lounge according to the head of housekeeping, the MOD on day of my viist. People smoke so close to the lounge entrance that one simply could not avoid it. A MOD of PC China said hotel could not control where and when people smoke. If you get upgraded to the club floor as an elite (standard practice at this hotel I was told), you will be asked to have breakfast in the club lounge. No option to buy up was offered. It is my opinion that the breakfast offerings, as well as those during happy hours, are aomong the worst in terms of choice and quality; even by North America standards. If you are used to the better spreads generally found in Asia, you are in for a surprise. Having said the above, I recognize all PC hotels do not always upgrade platium elites to club floors. It was a struggle to get a cooler and quiet room even though I called and spoke with the MOD the day before my arrival. April 3, 2013
Rated 5.0 out of 5.0 by 新!舒服!会再住! 这3年北京、上海等等住过的皇冠假日中最新最香(大堂的香味)最舒服、价钱最超值、大堂最漂亮的!!!性价比很高,下次出差还会入住!离万达广场也近,离老市区远点,但空气和外部环境干净多了,合肥不是个干净的城市。。。 March 29, 2013
Rated 5.0 out of 5.0 by impressive experience Hefei Crown Plaza is a new hotel with new equipment and new experience of accommodation especially for the service of executive floor. March 27, 2013
Rated 3.0 out of 5.0 by 硬體要加強 1. 廁所有怪味 2. 火車聲音太大 3. 離開搭飛機前天晚上眼鏡螺絲鬆開, 前台以及行政酒廊人員很熱心協助解決問題 March 26, 2013
Rated 1.0 out of 5.0 by Poor customer care and service Overall service level at this hotel is poor. - Slow front desk check-in/out process - Inattentive waiters/waitresses at the 2nd floor restaurant - Terrible service at Executive lounge...not even provide a to-go cup for coffee in the morning...need to bring your own cup March 12, 2013
Rated 3.0 out of 5.0 by Ambiance was not good The hotel is too close to the railway, soundproof window is not good enough to block the noise that made by running train March 2, 2013
Rated 4.0 out of 5.0 by 前台太慢了 入住退房前台办的时间太长了,前台也没有会员优先办理的柜台,每次入住退房都是一样的时间长。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 January 23, 2013
Rated 4.0 out of 5.0 by Some suggestions 1; the safety switch of door does't work at all, it's design issue, not single case. 2; bad smell in bathroom 3; the glasses door of bath has design issue, can't prevent water from overrun. November 18, 2012
Rated 1.0 out of 5.0 by Worst Hotel Experience Front desk staff was joking with each other when I checked in. Checked in to a room which had strong smell and requested a room change, new room had no electricity and help did not arrive until 30 minutes later with many phone calls. Water from the shower was leaking and flooded the washroom. Windows were dirty and street noise could get into the room. November 8, 2012
Rated 5.0 out of 5.0 by Great hotel for a smaller city like Hefei Good food, seemingly clean and very confortable rooms. October 9, 2012
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