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Rated 4.4 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by City Tour super Ausgangspunkt für City Touren. Schönes und gepflegtes Schwimmbad. ausgesprochen hilfsbereites und zuvorkommendes Personal. Nur zu empfehlen. August 3, 2014
Rated 5.0 out of 5.0 by Gute Lage für einen Heidelberg Besuch Sehr gutes, international frequentiertes Hotel in guter Lage nahe der Heidelberger Altstadt. Sehr zuvorkommendes und aufmerksames Servicepersonal. Sehr guter Wellness-Bereich. Die Tiefgarage ist für Autofreunde und wegen der Lage des Hotels zu empfehlen; sie ist auch videoüberwacht, aber doch recht teuer. July 31, 2014
Rated 5.0 out of 5.0 by Top Service excellent Room as well Wellness area perfect Nothing to add: great hotel, very well managed and great stay ! Thanks a lot July 30, 2014
Rated 5.0 out of 5.0 by 飯店服務很周到 我們渡蜜月,參加旅行團第一天就到海德堡,沒想到飯店竟然在房內為我們準備了一盤很精製的巧克力,讓我們夫妻感到非常驚喜。 July 28, 2014
Rated 5.0 out of 5.0 by Good location. Suited our needs perfectly. Everything was within walking distance and the staff were excellent. July 23, 2014
Rated 4.0 out of 5.0 by Geschäftsreise Nur die Schlafqualität lies zu wünschen überig (Bettdecke) July 21, 2014
Rated 4.0 out of 5.0 pleasant too mny questions and nobody will have any look in this ,just a survey ofice will use this ad study subjects normally never wkill reach any managment July 16, 2014
Rated 5.0 out of 5.0 by Sehr gut für Reisegruppen Wir waren eine großere Reisegruppe, die Heidelberg kennenlernen wollte. Das Hotel liegt sehr nahe der Altstadt, so dass fast alle Ziele fußläufig erreichbar sind. Es gibt in Heidelberg wenige vergleichbare Hotels die problemlos Gruppen von 30 Personen zu vernünftigen Preisen unterbringen können. July 14, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable stay @ Crowne Plaza Location of hotel is excellent - easy to trasnfer to business head office in Walldorf July 12, 2014
Rated 4.0 out of 5.0 by Spacious room for Europe Very nice, large room. Internet was great. Bring your swimming suit because the pool and spa area are wonderful. It is a bit of a walk from the train station (about 15 minutes) and also a bit of a walk (10 minutes) to the "old towne" portion of Heidelberg but is centrally located. July 10, 2014
Rated 4.0 out of 5.0 by Family weekend We really enjoyed the stay! The staff was very friendly. July 10, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Next to the old city and the castle of Heidelberg. Accross the street from a 24/7 supermarket and the department store Galeria. Experienced and very nice and welcoming staff. pros : place, rooms, staff, quietness cons : none July 8, 2014
Rated 4.0 out of 5.0 by Clean, Courteous and Great Locatipon I stayed at the Crowne Plaza recently for business purposes. I really liked this hotel - it was very clean, the rooms were well cared for and attended to, and it offered a good set of business amenities in addition to a spa and a pool. Great breakfast selection also. Location is excellent - short walk to the Bismarkplatz for local transportation and the Hauptstrasse for shopping and restaurants. I will stay here the next time I am in town. July 7, 2014
Rated 5.0 out of 5.0 by Great location Walking distance to the river walkway and city center. July 3, 2014
Rated 5.0 out of 5.0 by Great location, poll/spa is great, breakfast fantastic excellent hotel - my favorite in Heidelberg for families. the newly rennovated pool/spa/hot tub area was a family favorite as was the breakfast. The hotel staff was incredibly helpful - we needed a doctor urgently and they got us an appointment within the hour. Great experience! July 3, 2014
Rated 4.0 out of 5.0 by Crowne Plaza Heidelberg Excellent staff, very nice hotel on a central location July 2, 2014
Rated 5.0 out of 5.0 by Komfortables Bett und großartiger Service Im Crown Plaza Hotel wurde mein Status anerkannt und ich habe ein Upgrade in die Junior Suite erhalten. Diese war sehr geschmackvoll eingerichtet und ich habe sehr gut geschlafen. Empfehlenswert ist auch der Spa-Bereich (mit Pool, Sauna und Whirlpool) sowie das Frühstück. June 29, 2014
Rated 5.0 out of 5.0 by Very good value, great staff I was at the property for one night only, but I was very favorably impressed with everything. I would definitely stay again if the opportunity arises. June 29, 2014
Rated 2.0 out of 5.0 by definetely not a 4 star superior + location + breakfast + spa + helpful, friendly staff (with one exception at the reception) - room was dirty - dust on the table, spiderwebs, waterdrops on the mirror, dirt in the joints in the bathroom - shower head constantly rotated in the holding - resulting in flooding - ventilation in the bathroom didn't work - worn down old tub with dirty shower curtains instead of glass - very small tv - chair very uncomfortable for working at the desk - house keeping at odd hours - parking very expensive and garage not suitable for bigger cars - terms of payment inadvantageous for clients Overall not recommendable - I expect more from a hotel in this price range - clean rooms and a useable bathroom should be mandatory. Pity the cons were so overwhelming . June 26, 2014
Rated 4.0 out of 5.0 by Komfortables Bett und großartiger Service super bequemes Bett sehr sauberes Zimmer sehr freundliches, gepflegtes Personal - sehr dunkle Lobby - sehr dunkle Möbel - Zimmer wirkt dadurch auch sehr dunkel - kleiner Fernseher ohne HD-Kanäle - in die Jahre gekommenes Badezimmer June 24, 2014
Rated 4.0 out of 5.0 by Good hotel, great convenient location Good hotel great convenient location, perfect for a business trip. June 23, 2014
Rated 3.0 out of 5.0 by Aufenthalt im Crown Plaza Heidelberg Wir hatten über das Internet ein Zimmer im o.g. Hotel gebucht und nach tel. Rücksprache mit dem Hotel ein upgrade in ein Club Zimmer zugesagt bekommen. Bei einem vorherigen Aufenthalt in besagten Hotel war beim Club Zimmer immer der Zutritt zur Lounge incl., diesesmal mussten wir erst verhandeln bis man uns (als Ambassador Platinium Member) endlich auch den Schlüssel zur Lounge freischaltete. Wir wurden als IHG Member begrüsst, hatten dann aber wie gesagt o.g. Probleme. Die erste Nacht in besagtem Club Zimmer war schrecklich, da die Klimaanlage defekt war und mehr geheizt als gekühlt hat, Fenster konnte auch nicht geöffnet werden, da es zur Hauptstrasse hinlag. Wir hatten am nächsten Tag eine Geburttagseinladung, die wir leider wegen Kopfschmerzen und Müdigkeit nicht gut geniessen konnent. Nachdem wir reklamiert hatten, wurde uns gesagt, dass die ganze Sacheüberprüft werden sollte und als wir von der Geburtstagsfeier zurückkamen, bekamen wir dann eine Junior Suite, die konnten wir leider nur kurz geniessen, obwohl sie wirklich schön war und auch eine funktionierende Klimaanlage hatte. Das Personal hat sich zwar entschuldigt, aber ansonsten gab es (ausser dem "grossartigen" upgrade, das auch besonders hervorgerufen wurde, keinerlei Kompensation. Das war etwas enttäuschend. Wir müssen wieder nach Heidelberg zu meinem Geburtstag, haben aber anstelle des Crown Plaza, was wir eigentlich vorhatten, nun das Holiday Inn Express gebucht. June 23, 2014
Rated 5.0 out of 5.0 by Excellent, will stay again Great place to stay in Heidelberg. Room was very nice and clean. Parking was very convenient (although a little pricy). I didn't use the hotel amenities, but they actually are quite nice. I will definitely stay here again. June 19, 2014
Rated 4.0 out of 5.0 by Estancia en pareja Me gustó el hotel, pero, la verdad es que para un 4 estrellas superior, está un poco anticuado, necesita renovarse para mantener ese nivel que representa. Al menos en España me espero algo más de un hotel con esa clasificación. Eso sí, por lo que pagamos, para un Crowne Plaza, bastante menos de lo que suelen costar, con desayuno incluido, así que por ahí compensa. June 18, 2014
Rated 5.0 out of 5.0 by Schöne Atmosphäre Empfehlenswertes Hotel nahezu im Herzen von Heidelberg. June 11, 2014
Rated 5.0 out of 5.0 by 服务好,环境也好 酒店的地理位置相当方便,闹中取静。服务标准很高,餐厅用餐环境也非常舒服。可以使用Wifi,也不需另外支付费用,这对旅行者来说很重要,可以方便联系朋友和家人,我很愿意向朋友们推荐这家酒店。 June 10, 2014
Rated 5.0 out of 5.0 by excellent service I have stayed in at least 200 different hotels all around the world, and I will honestly say the the Crowne Plaza Heidelberg has about the friendly staff I have ever met. Thanks for making me feel welcomed to your establishment June 6, 2014
Rated 5.0 out of 5.0 by perfect good location, friendly and useful staffs i'll be back soon. June 6, 2014
Rated 5.0 out of 5.0 by Business Trip I've stayed at the Crowne Plaza 8 times in the past year. The service provided by the staff has always been of the highest quality. The staff go above and beyond the norm to insure my stay is a great experience. The food in the restaurant is always top quality and the business accommodations; tables, chairs, audio/video equipment are always available and in excellent working order. I would recommend this hotel for anyone to come and experience the great service for business or vacation/holiday. June 6, 2014
Rated 4.0 out of 5.0 by NICE SPA.FANTASTIC SERVICE. FANTASTIC SPA FACILITIES.GREAT SERVICE.CENTRAL BUT QUIET LOCATION. June 2, 2014
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