Crowne Plaza Dulles Airport

Hotel Front Desk: 1-703-4716700

Hotel Fax: 1-703-7428965

Hotel Email: ahamdi@sharconmgt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Washington Dulles International Airport (IAD)

- Distance from hotel: 2 MI/ 3.22 KM West l

- Take Dulles Access Rd towards Washington D.C. Take Exit # 10 (Herndon/ Chantilly). Make left onto Centreville Rd. Crowne Plaza on left. Make left onto Parcher Ave. and immediate left into hotel's back entrance.

Reagan National Airport (DCA)

- Distance from hotel: 25 MI/ 40.23 KM South East l

- Take George Washington Pkwy , then take Rte 66 W exit. Continue to Dulles Toll Rd exit and continue on Rte 267 W, past toll booth 8 miles to Exit # 10 (Herndon/Chantilly). Make right onto Centreville Rd and left onto Parcher Rd, making left into hotel's rear entrance

BWI - Baltimore Washington International (BWI)

- Distance from hotel: 60 MI/ 96.56 KM North l

- Take Rte 267 E towards Washington DC. Take 495N towards Baltimore. Take I-95 North and take exit for Baltimore Washington International Airport.

Train
Union Station

- Distance from hotel: 25.72 MI/ 41.39 KM East

- From Union Station (2 Massachusetts Ave NE, Washington D.C. 20002), take Constitution Ave West to Key Bridge/I-66 West toward VA. Continue on I-66 West to VA -267 West via Exit 67 toward Dulles Airport. Stay to the Right (Dulles Toll Rd...portions toll). Continue on Toll Rd approximately 13 miles to Exit #10 (Herndon/Chantilly). Make right onto Centreville Rd and hotel immediately on left.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary two-level garage parking as well as outdoor parking spaces

Print Hotel Fact Sheet

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Hotel Highlights

Inside our Herndon hotel, the lively Houlihan's Restaurant & Bar boasts an extensive menu as well as daily bar specials. Enjoy a relaxing stay with high-definition TVs, free Internet and new pillow top beds in all guest rooms. Take a dip in our indoor pool and whirlpool or work out in our 24-hr Fitness Center. You can even attend a complimentary Meet the Manager reception on Wednesdays evenings.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 186 reviews
92%
Recommend This Property
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Ratings Breakdown

186reviews

  • 5 Stars
    111
  • 4 Stars
    47
  • 3 Stars
    17
  • 2 Stars
    7
  • 1 Stars
    4

Never fixed

By

29 agosto 2014

club

Although I stay at this hotel at least 25 times a year, this time was not the best. I enjoy the staff and the location and especially the value, but I had a problem this time that never was fixed during my 2 night stay and I called at least 3 different times. The telephone in my room 348 did not work properly.. I could hear the other person talking, but they could not hear me. I finally had to call the front desk from my cell phone. It was impossible to talk with anybody from my room phone. I was told that somebody would come by to fix it, but I waited 1 hour and nobody came after the first call. I reported again on the second day and then again when I checked out. I still enjoy this hotel and recommend this property to all my friends so this is not really a critical review... just wanted to let you know to please fix the phone in room 348... thanks...Michael

Posted byHotelStaff
01 septiembre 2014
Hi Michael Its great to see you again, welcome back and thank you for being a long time guest of the Crowne Plaza Dulles Airport. You have come to expect and we deliver all the time, exceptional service, prompt and courtesy replies to all requests. I am sorry to see we did not take care of the issue with the phone, I will bring this to the attention of maintenance and replace that phone right away. We look forward to welcoming you back again soon. Sincerely, Sarah Crowne Plaza Dulles
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Friendly staff, comfortable room

By

28 agosto 2014

A nice relaxing stay. The staff were welcoming and friendly and the room very comfortable.

Posted byHotelStaff
01 septiembre 2014
Dear Susansie; Thank you for the wonderful review. I am delighted that you enjoyed your stay and found the hotel a perfect fit for your travel needs. I appreciate the compliments and kind remarks for our staff. Thank you for being our guest, we look forward to your return visit. Sincerely, Sarah Crowne Plaza Dulles
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Nice Hotel

By

28 agosto 2014

platinumelite

The check in was a little long because a big wedding party was checking in at the same time we checked in. The staff were very friendly and helpful. The room was newly renovated and everything was very new and clean.
I was greeted as a Platinum Elite and offered the points or water and a snack,
A hotel I will stay in again when I come to Dulles Airport.

Posted byHotelStaff
01 septiembre 2014
Dear Sarita; Thank you for being a valued IHG Guest Rewards Member, I am very pleased to see that you enjoyed your stay and found the hotel a perfect fit for your travel needs. Thank you for your patience with us during check in, we appreciate that very much as we worked quickly and efficiently to check in all guests. The best compliment we can receive is a return guest, we look forward to welcoming you back the next time you are in the area. Sincerely, Sarah Crowne Plaza Dulles
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Great In-Room Experience

By

25 agosto 2014

club

My room was very comfortable, very clean, and a very good experience especially for the value. All staff personnel I encountered were very friendly, courteous, and very knowledgable. Personnel in the bar/restaurant area were great. Introduced themselves and remembered my name. New shuttle vehicles are great.
It is sometimes difficult getting to the hotel depending upon time of day and traffic.
A couple of recommendations:
I would like to see coffee available in the lobby area. I had a 5am shuttle ride to the airport. I asked at the front desk and was told there was no coffee available. Same at check-in the afternoon before. It would have been nice to have a cup of coffee available.
I would really like to see a paper (like USAToday) available at the front desk. I would even have it added to my room cost.

Overall it was a great experience.

Posted byHotelStaff
27 agosto 2014
Thank you Papa LGA for your wonderful review. We are delighted to see that you enjoyed your stay and found the accommodations and amenities a perfect fit for your travel needs. I am sorry to say the coffee is no longer available in the lobby, it is available for purchase beginning at 6am in the restaurant, as for the newspaper they are delivered around 6am each weekday. I agree with your suggestions 100% as we do have guests that depart earlier, I will bring this to the attention of the General Manager to see if there is anything we can do for your next visit. Looking forward to seeing you again. Sincerely, Sarah Crowne Plaza Dulles Airport
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