Rated 3.6 out of 5 by 61
Rated 4.0 out of 5.0 by FurloughedFed Mistake-Free Visit, Comfortable and Competent
Visit was several nights, for relaxation, golf, and furniture shopping.
My overall experience is that it was completely, 100%, mistake-free.
Is that damning with faint praise? Maybe, I don't think so. Yes, a couple of features are due for a makeover/upgrade. We didn't have a manager's wine tasting, warm cookies after dinner, mints on the pillow. But so what? The hotel staff service was literally flawless, attentive without being pushy or stuffy. The cleaning crew was kind and responsive. The linen was clean and soft.
No surprises, no drama, clean, comfortable, convenient. Exactly what I was looking for.
October 23, 2013
Rated 2.0 out of 5.0 by Planter Hotel nice, found dirty sheets
I want to start by saying that the hotel staff was very kind and helpful. The night we stayed was a very busy one and the hotel was booked. After dinner my wife and I went to our room, she took a shower while I watched the news. This room was directly facing a very large intersection in the road and it was a busy traffic night. The noise was awful, but we knew that it should quite down soon and we just dealt with the noise. We turned down the bedding to find what was our horror! There were several dirty spots in the sheets about the size of golf balls and this was unacceptable! After visiting the front desk and was given replacement sheets, I return and we pulled those dirty ones off only to find that the padded mattress cover had bloody spots on it!
October 22, 2013
Rated 5.0 out of 5.0 by TimB59 Excellent Room and Great Service
I was very pleased with my experience and stay at this hotel. I needed some extras such as early check-in and the staff was able to accomodate all of my needs. The hotel is also very conveniently located to the area's amenities. As a frequent traveler, I highly recommend the Crowne Plaza!
October 20, 2013
Rated 2.0 out of 5.0 by Don4629 Don
The hotel is very dated. In need of an update. Rooms were clean but very dark. One lamp was not working. No exhaust fan in shower area making the mirror unusable. For the price paid I expect more. I will not stay here again.
October 20, 2013
Rated 5.0 out of 5.0 by WRWalsh Favorite Holiday Inn in NC
I travel all over NC. The Hickory Crowne is my favorite in NC. I've stayed at this hotel at least 10 times and. Love the sleep kit they have and have used the linen spray for years. One of the best mattresses ever slept on. I never stay anywhere in Hickory but the Crowne.
Some of the staff in restaurant and lounge have been there for at least the 5 years I've been staying.
October 18, 2013
Rated 5.0 out of 5.0 by Theresa55678 highly recommended hotel
We spent 4 nights here. The staff was great! The rooms were very clean. The beds and pillows were extremely comfortable and clean.We did not try the restaurant so I have nothing to say about that. I would not hesitate to recommend this hotel. Make sure you ask for one of the newly remodeled rooms though. They were in the process of remodeling the place.
October 17, 2013
Rated 1.0 out of 5.0 by Cory123567 Smelled
My reservation almost got cancelled even after I called to notify that I was going to be late checking in. The floor that we were on smelled of pot and smoke. The room itself was ok.
October 17, 2013
Rated 2.0 out of 5.0 by NotUsuallyGrouchy Bed top notch, the rest not so much
We enjoyed the comfortable bed and appreciated the small bathroom, including the quality towels, but everything else was shopworn and way below what we expected from a Crowne Plaza.
October 16, 2013
Rated 3.0 out of 5.0 by akirache68 Good...but
I liked the until the cleaning lady "decided and make the call" that I was no longer at the hotel, so when I returned at night the room was empty no curtain shower, no towels, no bed sheets, etc; so when I call front desk they told me that I was checked out earlier, when I ask them by whom they say the cleaning lady...so now you now who runs this hotel.
October 15, 2013
Rated 4.0 out of 5.0 by gorilla1915 Best place to stay in Hickory NC
Easy access to Interstate, Restaurants and Businesses.
October 14, 2013
Rated 5.0 out of 5.0 by LRvisitor Excellent hotel
We had the disabled room with a big walk- in shower. It was a great room and lovely hotel. Gym, pool and sauna great. Staff at reception desk & throughout the hotel were really helpful. Menu good. It was a lovely oasis. Great coffee machine! too!
October 3, 2013
Rated 5.0 out of 5.0 by Paula45 Great all around hotel
Loved being at the hotel for a conference this past weekend. Everything was awesome!
October 2, 2013
Rated 3.0 out of 5.0 by wbuttermore Nice but walls are paper thin
I stayed at the Crowne Plaza Hickory on Fri-Sat Sep 27-28. This hotel is very nice but the walls are paper thin. There was a group of women that were having some sort of religious retreat at the hotel and they were incredibly loud very early in the morning. It was obnoxious.
October 2, 2013
Rated 5.0 out of 5.0 by Scott1313 Nice Hotel
The room was larger than we expected. Nice updated furnishings. No issues.
September 25, 2013
Rated 5.0 out of 5.0 by Darlene37664 Great room & a great conference experience!!!!
I recently attended the ASPT conference at Crowne Plaza in Hickory, NC. It was awesome! The hotel was beautiful, very clean and had an extremely helpful employee, Allen. My room was everything I want in a hotel room and more! The conference room was very nice and the food was GREAT!! It was definitely a very pleasant experience all the way around.
September 24, 2013
Rated 4.0 out of 5.0 by Tonimc Best pillows anywhere!
Allen and Jennifer at the front desk speedily checked me in when I arrived. They were friendly, professional and helpful. I asked for a room I had stayed in before and they arranged for me to have that room. The room and bed were very comfortable, but the pillows were the best of all! I'd stay there again just for the pillows!
September 15, 2013
Rated 5.0 out of 5.0 by Toni2dog A terrific experience
I went to Hickory to buy furniture for a new home. The staff of The Crown Plaza couldn't have been more helpful with shopping tips and transporting me both to and from the Hickory Furniture Mall. After a full day of shopping ( 9 AM to 6 PM) I enjoyed spending my evening at the hotel. As a woman traveling alone I felt comfortable at the bar eating casual food with a glass of wine with a kind and protective bartender, Judy. This is an excellent facility and I would recommend The Hickory Crown Plaza to anyone.
September 11, 2013
Rated 3.0 out of 5.0 by Judy815 Beautiful room and very nice staff, but....
I would have given this hotel excellent ratings, but because the toilet was SO low to the ground, I can not. I felt it was almost dangerous. I had to wheel the office chair into the bathroom to have a crutch to help me up. My first attempt almost had me falling on the floor. I have stayed in less luxury but had decent height commode. I would not go back there or recommend it.
Plus around 3 a.m. Loud people came through the hall with what sounded like a dog. This woke me up and the man in the room next to me started yelling for them to shut up. Not very nice at all.
August 21, 2013
Rated 3.0 out of 5.0 by Sdharlow4 Very noisy room
We stayed in an outside room and could hear trucks racing up and down the main road until approximately 130am. I called the front desk and they said this is a problem every weekend. They were kind enough to bring us ear plugs. The only way I would stay there again is to have an inside room. I have stayed at this hotel before and never had this problem.
August 20, 2013
Rated 4.0 out of 5.0 by phxtraveler2013 great service/nice room
I was there for 4 nights on business in 8/2013. The room was very comfortable and clean and the service was great. From the afternoon bartenders to the front desk staff, all were very pleasant and accommodating. Even the room service was good and the food delicious. I would recommend this hotel highly and would stay there again should I need to.
August 19, 2013
Rated 1.0 out of 5.0 by alabama123 first bad stay
The desk person said the outside building was as nice as the rooms in the main building. WRONG! They were much smaller and the tv was half the size. The phone didn't work. I called the desk and they sent the maintenance man. Couldn't fix it. Set the alarm cloc for me. Didn't ring in the morning. Took a shower and wanted to dry my hair. No hair dryer in the room. Thanks, guys, great stay! Must say that I have stayed in the hotel several times, was upgraded to an executive room and everything was perfect.
August 17, 2013
Rated 4.0 out of 5.0 by Gdecor very clean
Hotel is very clean although showing a little age in places.
The walls are thin so you can hear the others next door. The
room had windows that were on the side of the lobby and it was a little loud. Stayed in other Holiday Inn the previous
night and it was not nearly as clean as the Crowne Plaza.
Cons: the parking lot was trashy and stayed that way the entire 2 days we were there.
August 8, 2013
Rated 4.0 out of 5.0 by Funweekend Helpful and friendly
Front Desk very helpful and friendly. Room and bathroom where very clean. Would definitely stay again if back in the area. Was concerned when booking with the prior comments and it was a great place to stay.
August 4, 2013
Rated 1.0 out of 5.0 by Princie The toilet was almost at ground level, very uncomfortable!!!!
The front desk lady took 4 times before she understood my last
name to be "Danielson" which Ive never thought was that hard to
understand!!! The Hotel was almost empty so the services offered
were NOT there!!! I also asked for a Handicapped room and the
same lady said IT was occupied!!! So all in all it was NOT very
pleasant for the money spent.
August 1, 2013
Rated 1.0 out of 5.0 by tdwain1 This does not deserve to be a Crowne Plaza property
Old, dingy, nasty. I just don't see this as a Crowne Plaza.
The topper is the separate barracks that they put me in. It just does not give you a warm and fuzzy feeling about staying here.
July 22, 2013
Rated 5.0 out of 5.0 by Tom9876 comfortable bed, excellent service, like family
We enjoy our time at he the hotel. We use it frequently. I just call Joe and he takes care of us, just like that. He always comes through. He has everything ready for us as soon as we arrive.
July 14, 2013
Rated 4.0 out of 5.0 by PeteAZ Travel for work
I hate traveling for work, and thankfully don't have to often. The Crowne Plaza was clean and neat, the staff was very friendly and helpful. I live across the country and had no idea where to go to eat, shop, etc. They provided suggestions and directions. Clean room, great pillows, and for once a shower head that wasn't lower than my shoulders. They also do conventions and buffets, so the lobby can be filled with people, but you'd never know it from the room. The sauna by the pool was a great change of pace. Should I ever get back to NC, I know where I'll be staying.
July 5, 2013
Rated 2.0 out of 5.0 by Pltnmsowhat Don't bother with membership here ...
Part of the reason someone signs up for membership with a hotel chain is to receive perks. I've been a member for a little more than a year and already a Platnium Member. Every other IHG hotel I've stayed with acknowledge and tell me how much they appreciate my business. The Crowne Plaza made no such reference and treated me like a regular joe just passing through.
July 3, 2013
Rated 5.0 out of 5.0 by Todd50 My stay at the Crown Plaza
I stay at the CP in Hickory quite often for work. I enjoy staying there because the rooms are clean, the staff knows me by name and the reception is warm and professional. The hotel is located near good restaurants and shopping. I recommend staying here.
June 25, 2013
Rated 4.0 out of 5.0 by Steve46 Great nights sleep after a busy day
I found the Crowne Plaza in Hickory a great place to stay. The beds are comfortable, the rooms are clean, TV choice is great and the food is good. The staff were all exceptionally helpful and friendly especially the bar and catering team.
June 20, 2013