Rated 4.0 out of 5 by 181
Rated 5.0 out of 5.0 by FloridaVibe Beautiful room with a great view
I had a 5th floor corner room with balconies on both sides and an ocean view!. The king bed room was VERY spacious, and was a delight to have to much room. Clean, great bath, microwave and refrigerator were nice to have.
I had room service for dinner one night, fast, pleasant, easy, and delicious. I have been to this hotel twice previously. The restaurant is very good.
The pool area is lovely and relaxing. The entire property is well maintained and pleasant.
Only one complaint, the bed has a pillow-top mattress. Some people love these, I have a hard time sleeping on them because the mattress becomes a hillside. Really bad when there are two people in the bed, There was only me this time, and it was still like sleeping on a hillside.
December 11, 2013
Rated 4.0 out of 5.0 by Jenn19 Great time!
Arrived on a Saturday and was able to get early check in....staff was very courteous and knowledge about the surrounding locations. attending a wedding on site and it was beautifully done. would recommend to anyone. :)
December 7, 2013
Rated 4.0 out of 5.0 by Delafield12 Wonderful location, loved the outdoor balconies and views
We stayed one night and unfortunately had bad weather. But we still appreciated the outdoor balconies with the sea breeze at night. The rooms are spacious and beautifully appointed, very comfortable. Expensive valet parking, but that is the norm on Miami/Hollywood Beach. Our only problem was with our reservations and billing. We did our reservations online and found that they had double booked with 2 different rates. When we contacted the hotel, they said they could do nothing about it, we were responsible for paying for all rooms since the deadline had passed. We ended up on the phone extensively with IHG Guest relations to get this resolved, which they did. Otherwise our experience was memorable in a good way and we would love to come back at another time for more than 1 night to enjoy the beautiful pool and beach across the street.
December 6, 2013