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Rated 4.4 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Good Hotel, recommended Very good location, flexible connection with Metro and public transportation, 5 minutes walking to Time Square. Good services and nice staffs, Breakfast is very good. February 26, 2014
Rated 5.0 out of 5.0 by Good place to stay Quite near to Time Square: 3 minutes walk. Quite, and the break first is good. February 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Very good choice for business trip. Bed comfortable. February 24, 2014
Rated 5.0 out of 5.0 by Excellent bed, quiet room and wonderful breakfast Very good location close to the metro station and shopping Very satisfied with the experience February 20, 2014
Rated 5.0 out of 5.0 by 完美体验 1、酒店的位置非常便利,这点对于在香港出行非常重要。 2、因为是china dream换的房间,下订单的时候还是金卡,入住的时候成为白金大使,酒店的入住信息没有即时获取会员的现有状态,在表明身份的时候,工作人员立即安排到行政楼层,包含待遇! 3、顶楼餐厅非常棒,早餐也不错! 4、酒店工作人员整体非常好。 February 18, 2014
Rated 4.0 out of 5.0 Excellent hotel in good central location - pricy but worth it I had an 11 night stay here in January, when the weather outside was fresh (officially - cold) at around 16 deg C daytime high. I booked a basic room (referred to a "superior" as, I suppose, they all are as a minimum) at the cheapest "city view" rate, with breakfast. My IHG Platinum status was rewarded with what I guess was a minor upgrade to a (only partial) Racecourse View room on the 17th floor. And one free drink at the bar. The room was very spacious (particularly by typical Hong Kong standards, but probably in relation to many other cities, too) and very, very comfortable. Delightful bedding, plenty of cupboard/wardrobe/drawer space, desk with stationery and a variety of ports and sockets to connect a PC up to the 42 inch flat TV and surround-sound system. (Missing only an HDMI inlet in fact; this needs updating as many devices now use this as standard). Lots of lights of varying styles and intensities right down to a very subtle night-light setup. And switches for these wherever they were needed. Excellent. There were daily fresh supplies of complimentary drinking water plus the usual tea and coffee (etc.) ingredients and a kettle to make it all with. I was also provided with a bowl of fresh fruit on arrival and on several other occasions (replaced when the bowl was empty, I guess) during my stay. And a couple of small chocolates daily. There was a (typically over-priced) in-room mini-bar with a standard small selection of drinks and snacks. And glassware to go with it. The room was provided with robes, slippers and an umbrella. There was the obligatory iron etc. and hairdryer. The hotel also offers a laundry service. As well as the morning housekeeping visit, there was (most days) an evening turn-down service. On check-in I was asked if I had any special housekeeping requests, but merely opted for whatever is standard, so I guess that's it. A newspaper was delivered daily except Sunday. The hotel offers free in-room WiFi and Ethernet web connections to all IHG Rewards members; I understand this will be extended to all guests in the near future. Connection speed was fair enough, but with the annoyance of having to re-register for the service at least daily. The bathroom was large, and all spotlessly clean. The surround sound system extended in there too (with a separate volume control) and there is an unusual arrangemnent whereby the shower wall adjacent to the main part of the room is of glass so one can see into (and be seen from) the main body of the room whilst enjoying the free-flowing rain shower head. There is a shutter to close this from the room side. I liked this feature, but I can imagine some finding it odd. There were plenty of towels and the toiletries offered were of good enough quality. There is a pool on the rooftop, a gym and several restaurants and bars in the property. The breakfast offering is a self-service buffet with an unusually wide range on offer. A good range of typical components of US, UK, Continental and Asian breakfast - sausages, ham, bacon, eggs in various guises, tomatoes, beans, hash browns, pancakes, omelettes, dim sum, cold meat, pastries, muffins, fruit, cereal, breads and so on and so on. I imagine pretty much any taste is catered for. The only criticism, and it's one I have to make at just about any such buffet, is that hot food is not kept hot enough. Reception was quick and efficient, and there is always on hand a team of porters and concierges to open doors, summon lifts and taxis and so on. The hotel is very well located in Causeway Bay at the north (city) end of the racecourse with easy access to the MTR (Causeway Bay) and the huge range of shops and restaurants in the immediate vicinity. The tram is also outside as are buses to certain areas. It's very hard to find fault here, but I find myself making a comparision with my previous stay in Hong Kong (a different hotel and brand). There is no denying the Crowne is a step up in terms of general quality but, then, this is reflected in the rates. For less money I could have had an even larger club room at the other hotel with a full park and harbour view, with club lounge access and "free" drinks and snacks. And, whereas at the previous location, when I went for breakfast on day 3 and every subsequent day I was offered my usual tea without being asked my preference again, it took the Crowne Plaza over a week before there was any recognition at breakfast. It's little things like that that make one feel genuinely valued. So, in summary, it is undoubtedly a very comfortable, somewhat upmarket hotel with larger than average rooms that are well equipped and serviced. And the rates reflect this. It's well located and very comfortable. A better way of keeping breakfast items hot and a tiny bit more effort at recognising faces would make for closer to perfection. Recommended. February 12, 2014
Rated 3.0 out of 5.0 by A nice hotel A good hotel and nicely located. Would recommend it. February 11, 2014
Rated 4.0 out of 5.0 by Overall it is a good choice in Hongkong I always stays in Crowne Plaza Causeway Bay in Hongkong, and of course it will be my choice next time. The location is very good and room is clean and big enough. However, I think this time it was because of Chinese Spring Festival, a lot of tour groups stayed here too, which resulted the recipient desk became busy, and no body was picking up my luggages to my room. I remember there were staffs helping on the luggages before. Lifts as well - busy. The Wifi service is free now, which is great, but the connection procedure is very noisy. Every time when my iPhone woke up from sleep (my company policy enforced my iPhone to be sleep after 15 min idle), I had to: 1) click the setting 2) choose CPHK 3) wait until the authentication page show up 4) tap Room 5) tap continue 6) enter my room number and last name 7) tap OK 8) wait the authentication page close. Too much steps, and auto join feature completely didn't work for me, and the authentication session didn't save neither. I noticed because when I was in Holiday Inn Singapore, I only need to enter credential at most once a day (and it was only 1 step instead of 8 in CP), and the connection is saved, even though I moved back to the WiFi range or iPhone woke up from sleep, it was connected automatically. at least I didn't need to do the same steps every about half hour. February 10, 2014
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