Rated 4.4 out of 5 by 108
Rated 5.0 out of 5.0 by Raphael26 Welcoming staff and atmosphere
Crowne Plaza Causeway Bay is a great hotel for its position near shops and MTR. The hotel has polite and kind staff, rooms are clean and quiet with everything you may need, bar, gym and restaurants are all perfect.
August 1, 2013
Rated 4.0 out of 5.0 Why I booked two beds room only give me one bed ?
I made my booking on Internet 19 June for 2 rooms with 2 beds , check in date 8 July , but when I check in , the front desk told me no two beds room available , only rooms with one bed , this is not acceptable with so much time on between my booking and check in date. If you have no two beds room for this hotel , do not ask our customer to made a choice when doing booking. By the way , if two guys staying in one room, hat means they have to sleep in one bed ?
Not acceptable at all.
July 16, 2013
Rated 4.0 out of 5.0 by Jeremy50 Great hotel
Really nice, comfortable and high-tech rooms. Good location of the hotel. It was a pleasant staying.
July 15, 2013
Rated 5.0 out of 5.0 by ixgunxi Great rooms and comfy beds!
The property is conveniently located near Time square and the MRT. Great rooms and bay view is spectacular.
July 14, 2013
Rated 5.0 out of 5.0 by Kdeville First time in Hong Kong
My stay at the Crown Plaza Causeway Bay was terrific. The facilities were top shelf and the staff very friendly and helpful. They made my first visit to HK an excellent weekend.
July 6, 2013
Rated 5.0 out of 5.0 by Virgo0509 Crowne Plaza Causeway Bay - Excellent!
My husband and I enjoyed 6 nights at the hotel in June 2013. The room we had was 24th floor with great views of Happy Valley Race Track and was kept immaculately clean throughout our stay. The staff were welcoming, friendly and very helpful. We found Crowne Plaza to be a quiet, relaxing oasis in fast paced Hong Kong - it was great to go back there each afternoon when we exhausted from sightseeing and shopping! Highly recommend this hotel.
July 6, 2013
Rated 5.0 out of 5.0 by Marjsyd Great Property for a Stay in HK
I used to use another hotel in Wanchai for many years with my business travel to Hong Kong. However, since discoverying the Crowne Plaza it has become my hotel of choice. It has excellent quality and is very centrally located near Time Square and Hysan Place. If you can book a corner room like Rm1001 as the view and natural light is very good. Highly recommended...
July 4, 2013
Rated 4.0 out of 5.0 by Jay2554 Club@28 great but needs proper Club Lounge
Club@28 was fantastic with its rooftop pool situated on the 28th floor...That being said however, this is not a true crowne plaza...No dedicated club lounge nor meeting facilities...It is my understanding that CP is IHGs meeting and conventions brand...That being said they need proper facilities to be a true Crowne Plaza...possibly put the lounge on the 27th floor...
Did get a Platinum upgrade but disappointed it wasnt to a suite...
Most other CP/HI upgrade to larger room...not just higher floor...
June 27, 2013
Rated 5.0 out of 5.0 by SteveCEA Fantastic service
I only stayed for 3 nights but it was great. Some of the best service I've ever received, unbelievable how attentive all the staff are and the fact that the one of the girls managing the restaurant can remember everyones room number is amazing (but a little bit scary!!)
I'll be staying there again and would recommend it to everyone. My view over the racecourse was magnificent.
June 26, 2013
Rated 5.0 out of 5.0 by Mickdk My preferred Hong Kong hotel
Crowne Plaza Causeway Bay Hong Kong is my preferred hotel for Hong Kong. The staff are friendly, it is conveniently located for bars and shopping, MTR and my work in Wan Chai.
The rooms are modern and comfortable, and many have a lovely view over the horse races - if your room doesn't your then the level 28 bar does.
It offers great value for money. My relationship manager somehow knows everytime I am there and comes to say hello each and everytime.
Although I mostly use the hotel for business, I brought my family here and they loved it too.
Oh and they have Chupa Chups in the reception!
June 23, 2013
Rated 5.0 out of 5.0 by staying6months Great service
I have been staying in this hotel for 6 months because of my business. It's tough working away from home, but staff at Crown Plaza very help me to feel at home. Their service is reliable and with high standard. Rooms are new and clean.
June 21, 2013
Rated 4.0 out of 5.0 by SC2006 Good location and nice hotel
I like Crowne Plaza for its location. Its walking distance to my office and anywhere in Causeway Bay.
The hotel is efficient for business travelers. I prefer to stay here whenever I am in Hong Kong.
June 20, 2013
Rated 2.0 out of 5.0 by Chris377 Watch out for pushy in-room dining service staff
When I would receive my in-room dining order, some service staff asked me to quickly sign the bill without writing the total amount. When I checked out, I noticed one of my meals was charged higher than what I signed for. I believe the service staff wrote himself a tip.
Be sure to write down the amount you want to pay before signing it. Later, you can double check to see how much you were actually charged on your in-room tv.
I stayed in this hotel often and don't always double-check my check bill because I don't expect service like this in a 5-star hotel but from now on, I will ... if I ever decide to go back.
June 20, 2013
Rated 5.0 out of 5.0 by oyenzki clean and comfortable
this is my second time staying at Crowne Plaza Hotel.
I like the clean room, comfortable bed, fluffy blanket. It feels like home! The staffs also friendly, always aware of us who needed help without having to stay in line.
Will definetly make a come back!
June 20, 2013
Rated 4.0 out of 5.0 by MKGB79 Comfortable bed, friendly service, great location.
Enjoyed a short stay with the family at this hotel during the Dragon Boat Holiday. Well appointed room of modern design with comfortable bed and travel cot provided for our 4 month old. Useful additions such as universal plug adaptor and multi-device charger were very useful.
Arrived on time but had to wait an hour for check-in which was inconvenient with a baby but reception team handled this professionally and in any case we were able to wait in the bar on the 28th floor where the staff took care of all of our needs.
Good selection at the breakfast buffet and helpful staff in the restaurant.
Great location for our stay and will definitely return in the future.
June 18, 2013
Rated 5.0 out of 5.0 by Hayley overall eperience
Staff were extremely helpful. Whole place was very clean. Our room was a good size and bathroom extremely roomy. The position of this motel to the shops of hong kong was excellent. Very easy access to all transport.
June 11, 2013
Rated 5.0 out of 5.0 by Shen1974 I love my stay in CP causeway bay
We had a most memorable stay in CP Causeway Bay last week in early June. The room is very comfortable and the staff are super friendly. The location is very convenient to my business and shopping around the area. Walking distance to time square, apple store, SOGO and lee Garden...Starbucks is just across the street and restaurants are next door.
We loved staying CP last time and I decided to continue to stay there for my future trips.
June 11, 2013
Rated 4.0 out of 5.0 by lions1001 Bar service
Bar Service on 28th floor was very poor due to the fact that the hotel did not recognise that an influx of Rugby fans for the British Lions game would mean a lot more customers would require a much larger stock of alcohol and extra staff.
Apart from this small complaint it was a very enjoyable weekend stay
June 9, 2013
Rated 5.0 out of 5.0 by Kieron British Lions Weekend
Great location for the HK Stadium and would be a great place to be based for the HK 7's or any racing nights at the race track.
Good rooms, clean and as requested a quiet room away from the lift.
Good value if you upgrade the room to include wi-fi, breakfast and nightly cocktails for an extra 40 GBP per night for the room - which works out a snip really by HK prices.
Nice pool on the top floor and bar service in the bar whilst soaking up the sunshine.
For sure if going back to HK would look to use this hotel.
June 9, 2013
Rated 5.0 out of 5.0 by Yuji Convenient location and superb room condition
It is always nice to come back where my customer profile is remembered. Room is always pleasantly clean and I never fail to get good night sleeps in the bed. I wished that I had more time to relax in other hotel facilities and room.
June 6, 2013
Rated 4.0 out of 5.0 by connie168 Good view and the room is big,nice view
Hi.Fabulous service and a beautiful hotel. The location is great. Very close to shopping mall. The staff were also proactive and very friendly, making my stay all that more easy and comfortable. The room was clean, bed was comfy and great to rest your tired body after being out...Breakfast buffet is outstanding but a bit expensive and no free for the children with accompany adult which other hotel could get free for kids that under 4 yrs old.
June 4, 2013
Rated 5.0 out of 5.0 by DanielB Great hotel
Really impressive mid-size hotel. I enjoyed the more personal service offered in a hotel of this size. Great location, very good service, and the room was of an excellent standard, and immaculately clean. Highly recommended. Don't miss the bar on the top floor, great views.
June 3, 2013
Rated 5.0 out of 5.0 by Bel4 Spacious room with good gym and pool facilities.
Modern, spacious room with excellent attentive service. Enjoyed using the roof- top pool and gym. Food was very good, especially breakfast. Hotel is within a few minutes walk from a good shopping area and a short jog to the race track where you can run on a 1k track. Highly recommend this hotel.
May 27, 2013
Rated 5.0 out of 5.0 Satisfied experience
Very nice location! Very helpful staff! I left my cellphone on the check-in counter and they returned to me! Very impressed! I also love the fruit in the room!
May 27, 2013
Rated 4.0 out of 5.0 by Mai84 Stay again
This is a place I would recommend to all my friends and family. 2 minute walk to Times Square shopping centre ... Close to the MTR 3 minute walk ... Very close to central Hong Kong and happy valley... Will definitely stay again.
May 25, 2013
Rated 4.0 out of 5.0 by WilliamA Very good Hong Kong hotel
Our recent stay at the Crowne Plaza was excellent in every way.
The hotel is well located to good shopping, convenient access to other attractions I.e. restaurants, tourist attractions, staff is excellent and the hotel amenities are very amenable and user friendly.
Our room was large and well appointed, with free Wi-Fi and represented value for money in every way.
We will definitely stay there when next we go to Hong Kong
May 23, 2013
Rated 4.0 out of 5.0 by mcb111 Business Hotel
Enjoyable stay, comfotable and functional rooms. Good wifi. Location is convenient to business districts and MTR access. Rooftop bar great spot for the days end
May 23, 2013
Rated 5.0 out of 5.0 by MDJ1967 Home away from home
CP at Causeway Bay is a HK gem. I had stayed at the headline hotels over the years however since the cp opened it has been my home away from home.
May 23, 2013
Rated 5.0 out of 5.0 by jeson 服务更提升
May 19, 2013
Rated 5.0 out of 5.0 by dhafreak See you next time
As always it was a pleasure to stay in the Crowne Plaza Causeway Bay. The Staff is very helpful and friendly. The rooms are very comfortable and the view to Happy Valley is just amazing.
May 13, 2013