Crowne Plaza Hong Kong Causeway Bay

Hotel Front Desk: 852-3980-3980

Hotel Fax: 852-3980-3900

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hong Kong International Airport (HKG)

- Distance from hotel: 24.85 MI/ 40 KM West l

- Highway No. 3 followed by Western Tunnel

Hung Hom Station

- Distance from hotel: 3.11 MI/ 5 KM South

- Head S on Metropolis Dr toward Metropolis Dr Turn right at Cheong Wan Rd Take the 2nd right to stay on On Wan Rd Turn left at Cheong Wan Rd and take route 5 Take the exit onto Route 1 Exit at Canal Rd E Turn left at Leighton Rd and U-turn at Percival St


MTR Causeway Bay Station Exit A

- Distance from hotel: 0.12 MI/ 0.2 KM South

- Head West on Russell Street towards Canal Road East and turn left. Continue straight to stay at Canal Road East and turn left at Leighton Road, turn right at the traffic light and hotel is right in front of you.

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 800.00 HKD

- Valet Parking is available at HKD65 per hour, minimum 2 hours. 24 hours parking is also available.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 191 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Enjoyable Stay


July 10, 2014

This hotel contributed greatly to our stay in Hong Kong. Staff were friendly and efficient. The room was of good size with panoramic views of Hong Kong's Happy valley racecourse.

if any criticism, it would be the seating area in the main lobby. Firstly we felt there was insufficient seating and what there was, was basically a large low level lounger. Not easy if you are of a certain age.

Also, common to most Hotels, double rooms which obviously accommodate two persons only provide one easy chair.

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July 09, 2014

因入住后收到一個訊息跟初時訂房的價格有異, 便打酒店電話到前台查詢, 他們服務專業, 清晰回答, 讓我明確地知道了價錢

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July 08, 2014


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Spacious room with view of racecourse


July 07, 2014


Bed mattress was comfortable but would be better if i could have a choice of the pillow.

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July 05, 2014


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contaminated bathtub


July 04, 2014

contaminated bathtub, poor breafast, non-existent lobby. no relaxation in the hotel

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July 03, 2014


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July 03, 2014


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July 02, 2014


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needs a service evaluation


July 01, 2014


First stay at this Crowne Plaza and was not very impressed, all the more so after having a much better experience staying at the Crowne Plaza in East Kowloon the week before. I chose Causeway Bay this time with a full meeting schedule on the Island. But beyond location there is not much to recommend this hotel.

The good: Room quality was fine - everything was clean and the bed was comfortable. I rarely eat breakfast but did one day and the buffet was solid and tasty. Treated very attentively at check-in.

The bad: Service was uneven - many staff were clearly not being managed adequately, particularly at concierge. Waited longer than should have in taxi queue because staff not on the ball and taking personal phone calls! Was awoken twice in the afternoon when badly in need of sleep by a fire drill (if it was planned I should have been notified at booking!), and a staff phone call when I had the do not disturb sign on; two days of interrupted sleep when it was sorely needed. TV channel selection is inadequate for a hotel at this price point: weak international channel selection and one second-run movie channel - ugh. And not being subscribed to the channels showing live World Cup games? Very odd. If the other Hong Kong Crowne Plaza had a great channel selection and live World Cup games, why not here? Is the cable service really that much different?

In short this hotel is adequate and in a good neighborhood convenient for the Island, but it compares poorly with the Kowloon East Crowne Plaza which is much nicer, newer, with better service and far superior gym and pool, and all at half the price of this Causeway Bay location!

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Comfort and Style


June 26, 2014

An extremely stylish and comfortable Hotel with attentive,friendly and efficient staff. Exceptional attention is given to detail. Always a pleasure to stay here, we are made very welcome. Overlooking Happy Valley Racecourse ( a short walk away and a great night out on a Wednesday) two excellent bars both with open air option, offering live music and great ambiance.
Many local people eat and drink in the Hotel which continues to improve its Buffet menu and quality, maintaining its popularity, afternoon tea is also a highlight with beautifully presented stands of sandwiches and cakes and of course tea !

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June 25, 2014

I like the customer services. Their attitude is very good!

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