Rated 4.5 out of 5 by 160
Rated 5.0 out of 5.0 by PCLee Room size is good
Room size and bed is really good, room rate is a bit pricy for the location in Tseung Kwan O.
January 7, 2013
Rated 5.0 out of 5.0 by lj82217 不错的体验
January 6, 2013
Rated 5.0 out of 5.0 by Aerodude Fantastic service
I've only good things to say about my stay, from the moment I check in to the day I checkout. Staff were friendly and helpful. Instant service was awesome quick to response to my needs.
To all the staff pls keep up the excellent service standards.
Except for the distance to travel to TST or Mongkok the location isn't that bad to the Hong Kong island by MTR.
January 6, 2013
Rated 5.0 out of 5.0 by lrb44 good room ambience, good menu selection
the check-in staff were courteous and efficient, the room and particularly the bed very pleasing and comfortable, the bathroom arrangement well designed. restaurant staff also efficient and helpful, menu choice showed a good selection of food and wine.
January 6, 2013
Rated 4.0 out of 5.0 by jbucks Reasonable rate
Not in the city center, but convenient to get to city center because the hotel is located above MRT station. Overnight bus service is also available from Mongkok area.
Upon check-out, the staff asked me if I want to participate in a donation campaign (HKD5). I felt as if I am forced to pay HKD5. Donation is something that we should do voluntarily and it should not be asked to do so with specified amount at hotel check-out.
When I asked about WiFi, they did not tell me about the free WiFi in lobby and I had to pay, but learned from another customer that there was free WiFi in lobby (not checked if it is true).
January 5, 2013
Rated 5.0 out of 5.0 Always Reaching Out
I was very impressed at the service at the reception. Warm and friendly, they are always trying to an extra mile to make sure that our stay were comfortable and our needs were well taken care of throughout the stay.
It would be perfect if there is a shuttle bus from the Airport Express Station to the hotel!
January 3, 2013
Rated 4.0 out of 5.0 by Gild Nice experience
This was my first stay at this hotel (not my first trip to HK this year). Hotel is new and nice. Pretty far from the city but located on top of a great big mall and has MTR access. Stayed for 4 nights and pretty much enjoyed the stay except:
1. For somehow on the first two nights didn’t have hot water for a period of 1 hour each time.
2. Asked 3 times to speak with the hotel manager (not to complain but to introduce myself cause I fly a lot and like to meet the managers behind) but never got to meet him. Every time I asked to see him I was told they passed him a message!
Even though I would certainly recommend the hotel to friends and colleges.
December 30, 2012
Rated 5.0 out of 5.0 以時間換取金錢
December 25, 2012
Rated 3.0 out of 5.0 by Davidnet99 Check in
It took me about half hour for checking in. The front desk staffs are very un-experience. The hotel can not accept all major credit cards for deposit such as union pay. They asked me to pay the hotel room cost but can not let me to sign for expenses in the hotel. The problems only be solved when I discussed with the assistant manager.
December 15, 2012
Rated 5.0 out of 5.0 by ChenNRG 相當不錯
December 14, 2012
Rated 5.0 out of 5.0 by Shekhar Excellent facilites and very well trained staff
The stay at the hotel was memorable, although a short one. The facilities were world class, very comfortable and modern.
Staff was well trained and very helpful.
The access to the metro station was an added advantage.
Buffet breakfast, especially for pure vegetarian like us, was much to be desired. More choice of vegetarian dishes was expected.
December 12, 2012
Rated 4.0 out of 5.0 by Guillesse Nice room, new location, but poor breakfast service
Indeed a new location in a new town of Hong Kong, do not expect any of the asian night life.
Spectacular rooms with all the amenities you would expect.
A full open floor (terasse) with sitting sofas for smokers.
But a lousy service for breakfast should you come after 9 o'clock, nothing is left, empty jars of marmelade, no fruit juice, no cold dishes left, etc, etc. Just unacceptable!
December 11, 2012
Rated 3.0 out of 5.0 by HahaKfk Too crowded
Too crowd with tourist from china, not suitable for business travelers
December 8, 2012
Rated 4.0 out of 5.0 by HahaKfk Electrical plugs
The only complain is the electrical outlets are not designed for international travelers . Even the hotel provided adaptor, but could only use for one plug. We need outlets for laptop, mobile phone, iPad, .......
The adaptor provided by the hotel is also very difficult to use. I just wonder if any of your hotel management staff has ever tried it!
November 30, 2012
Rated 5.0 out of 5.0 by jiaoshuai 物超所值。
November 26, 2012
Rated 5.0 out of 5.0 by vomnca very comfortable hotel
very comfortable room with elegant decoration
very friendly employees busy but good organization
It would be perfect if free internet available!
I will choose and recommend this hotel to my friend!
November 23, 2012
Rated 5.0 out of 5.0 by Cass11 Great service
This brand new hotel offers excellent service, the room is big and comfortable. Only recommendation the coffee/tea bag should be provided on daily basis.
November 21, 2012
Rated 3.0 out of 5.0 by Traveller63 A strange Lounge setup
This was my second stay at the property within a month. Having booked a Club level room now I was able to use the Lounge on floor 47. The hotel has found a way of saving money in the Lounge arrangements and has combined the Lounge with the Cello restaurant. - On arrival in the Lounge, the Club level customer is first asked to sit down in a smallish room and wait. That turns out to be the Lounge. When I entered there were other customers waiting as well. The feeling was - allow me the comparison - like having been ushered to the Secondary Inspection at a US Immigration Location. Not knowing what lies ahead.
After 5¨-6 minutes an attendant showed up, presumably having checked my status first, gave a menu, I was able to order a drink and was then taken to the buffet table to pick up some light eating.
Club customers must then take their plate back to the Club room and eat there. The tables are NOT ergonomical for eating, though. It would be advisable to offer regular height tables there as people eat anyhow.
Now, I am likely to stay in that hotel again in the near future - depending on their rates. The rooms are modern and better than in some of the older Kowloon waterfront hotels. I have enough experience from HKG to be able to use the busses and the MTR without difficulty.
The Lounge attendant actually asked me to write a review. She suggested Trip Advisor but I found this site easier, for now.
The evening food was plentiful and of seemingly good quality. There was no need to go to have dinner after that.
November 17, 2012
Rated 4.0 out of 5.0 by Huzefa Thank you
Hi had been to Crown Plaza for 4 nights, staff where very polite and hotel stay was very comfortable.
November 16, 2012
Rated 4.0 out of 5.0 by Tepan Nice location
Hotel is a bit located outside down town Hongkong. But very convenient inside a mall and easy to be reached by MRT.
Strange that the group has 2 hotels on opposite side. (Holiday Inn)
To bad weather was bad and the swimming pool was not ready when I was there.
November 16, 2012
Rated 3.0 out of 5.0 Great room, staff very good, however no pool
We were very pleased with the hotel itself, however, the main reason for choosing the hotel was the swimming pool which was not available!
November 11, 2012
Rated 4.0 out of 5.0 by JPN23 nice room
Very Clean and Nice size rooms.
Location is not great but Hong Konf is not that big so taxi doesn't cost much or MTR is just few steps away.
November 9, 2012
Rated 5.0 out of 5.0 by winy222 房间大又新，48楼的行政酒廊相当不错！
房间设施豪华新净，我们很荣幸应该是该房间的首次入住客人，所有东西都是新的，唯一有点奇怪的是马桶的水是微黄的，好像漏了洗干净似的( ⊙ o ⊙ )？
November 5, 2012
Rated 5.0 out of 5.0 by pauljuliet2012 best hotel for the price
I stayed at this hotel for 5 nights i wish i could have stayed longer,the hotel is right next to the MTR and shopping mall so everything you need is on your door step,all the best attractions in hongkong are within 40mins on the MTR,the hotel was very well set out and looks very posh and elegant,the room was fantastic with great view,the room was so clean and the bed very comfortable,all the things you need are in the room i.e iron and board hairdryer,desk,internet conection,the hotel is great for all who stay here,i will book this hotel when i come to hongkong next year and wont even bother to look anywhere else.
November 3, 2012
Rated 5.0 out of 5.0 by Alptekin Great Place to Stay in Hong Kong
The hotel is located a bit out of the HKG Centre but is interconnected with a MTR station taking you to the centre in 30 minutes.
Hotel is new and with very good rooms and facilities.
The only con is that WI-FI is not free and pretty expensive.
If you are looking for a true 5 star hotel with competitive pricing; it should be your choice.
November 3, 2012
Rated 5.0 out of 5.0 by Shihab Nice hotel and staff
It was great value of money and comfort stay. Staff was so friendly and helpful. Even though it was outer city metro was helpful. It's just attached to the station. We had nice view and great food. Hopefully swimming pool will be functioning by our next visit
November 3, 2012
Rated 4.0 out of 5.0 by TimLin good price and convenience transport
new hotel and a little far from the city center. it is upon the MTR station and easy to go everywhere in Hong Kong.
November 3, 2012
Rated 1.0 out of 5.0 by DonM Terriible loactaion
The hotel was very nice and the staff was also great. I did not realize it was a 40-50 Min cab ride to Central or Nathan Rd area. The area is very far away and a terrible location for me so I was quite dissapointed. I was overcharged for the mini bar and did not realize I was charged $191 HK until I returned home for only using one soft drink. I stayed on the club level and was surprised the club lounge was actually the italian resturant starting at 6pm so not what I expected from the club level experiences I have had in other hotels in HKG and around the world. The breakfast was good and the Chinese restaurant was good but overpriced and they brought me the wrong dish. I would only reccommend this location if you have a reason to be in that area.
November 2, 2012
Rated 5.0 out of 5.0 Impressive Stay
Feeling very satisfied with the room and comfort especially the bathroom - great design with spacious layout. Location is a bit
far off from the city centre even though it is conveniently close to
the MTR station.
October 29, 2012
Rated 5.0 out of 5.0 by BillfromTexas Nice New Hotel
Very nice and helpful staff. Rooms are very clean. Good location near mall. Breakfast was very good. Room size was good. Internet service is not free but should be.
October 28, 2012