Rated 5.0 out of 5.0 by Johnathanknt great service
Staff is super friendly and helpful. Room is comfortable. The bed is awesome, which is the most important after a long day.
May 15, 2013
Rated 5.0 out of 5.0 by dickey Home
I am a frequent guest and have never had a bad stay in this hotel. The most important thing is the hospitality of the staff; they are all wonderful and work very hard to make your visit as great as possible. I recommend this hotel to anyone who in in the downtown Houston area for work or fun.
May 8, 2013
Rated 5.0 out of 5.0 by ExtendedFamily Excellent Service
Every staff member at this hotel goes above and beyond - from housekeeping (including turn down service) to the restaurant Team to the Front Desk Team to Security to the Managers and GM.
The service makes this hotel a wonderful place to stay - highly recommended in the Houston downtown area!
May 7, 2013
Rated 5.0 out of 5.0 by jlatsha thank you to staff
The room was fine, and the gym, although small, was well-equipped and clean even with headphones that actually worked in treadmills that also were in good condition. Didn't get to use any other amenities. Took the free shuttle to the ballgame, and there seemed to be a little confusion and waiting for that but I might be exaggerating because I was hungry and anxious. But other staff was great. I took the stairs to the gym and got turned around and wound up in some non-public space when a staff member very patiently led me where I needed to go, even though I'm not sure he knew either. I also left some paperwork in the room and the maids picked it up and did not discard it. Thank you! I really needed that paperwork - and it was sent fedex to me the minute I called to ask about it. Overall a really good stay - thanks!
April 30, 2013
Rated 5.0 out of 5.0 by conferenceattendee13 Excellent, cozy place to stay during conferences
I loved staying here for the conference I went to recently... It is a nice hotel located not far from the conference center and just beyond the "hustle and bustle" of the mainstreet and downtown areas. Very nice, cozy, and quiet hotel. What really set them aside from other hotels I've stayed at was the friendliness of the staff and the service. Everyone here was incredibly nice, friendly, and accommodating. The only downside was that the room amenities and facilities were a tad out-of-date and in need of renovation; other than that everything was in working order. Definitely great value and I would recommend this hotel to anyone.
April 25, 2013
Rated 5.0 out of 5.0 by Supreme1 Comfortable room and great service
I had an absolute ball during my two day stay. The staff were very professional and courteous. My room was very comfortable - I had everything I needed. The hotel was in a perfect location for me to navigate around Houston. I enjoyed the free gift that was left for me. I would not hesitate to stay at Crowne Plaza when I travel.
April 19, 2013
Rated 5.0 out of 5.0 by Jeffrey185 Great location
This property is in a great location for visitors looking to have a great time and partake in Houston's offerings during the day and into the night. There are many things to do within walking distance or via a short cab ride.
The staff are friendly and helpful. Room service was prompt and the food was hot and tasty.
April 18, 2013
Rated 4.0 out of 5.0 by Bthomp4 Great hotel in a downtown setting
Beautiful hotel..good rooms. No real complaints. The staff and service there were below par, but polite.
April 13, 2013