Crowne Plaza Houston-Downtown

Hotel Front Desk: 1-713-7398800

Hotel Fax: 1-713-7397307

Hotel Email: sales@cpdowntown.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Downtown Metro Rail

- Distance is 4 blocks. Houston's 7.5-mile light rail system connects downtown, Midtown, the Museum District, Texas Medical Center and Reliant Park

Subway

Metro light rail

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 26.00 USD

- Hotel provides Valet Parking Only with Weekday (Sun - Thurs) pricing $26 plus tax/overnight parking and Weekend (Fri/Sat) parking is $12 plus tax/overnight parking. Event parking is $12 plus tax andplimentary parking for restaurant patrons up to 2 hours.

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Hotel Highlights

Set in the heart of the Central Business District, the Crowne Plaza Houston Downtown offers an unparalleled location near leading leisure and business destinations such as Houston's Toyota Center, Rice University, and Minute Maid Park. Less than 1 mile from the George R. Brown Convention Center, our Downtown Houston hotel is within walking distance to fine dining and shopping.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 347 reviews
86%
Recommend This Property
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Ratings Breakdown

347reviews

  • 5 Stars
    219
  • 4 Stars
    58
  • 3 Stars
    35
  • 2 Stars
    19
  • 1 Stars
    16

Not recommended

By

25 November 2014

club

See previous comments, but:
Bad food at breakfast.
Uncomfortable bed.
Out-of-date fitness area.
Pool closed.
Hallways smelled in the morning.
Noise hallways at night.
Tiny, out-of-date bathroom.
Slow internet.
Inadequate number of cable channels.

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Usually great...not so cool this time

By

22 November 2014

platinumelite

I love this hotel, but this stay the AC didn't work. It never cooled off lower than 78 in the room. Reported it before we went to dinner. Got no response and no relief from a hot room. Hopefully this usually great hotel gets that fixed.

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Friendly staff

By

21 November 2014

Always welcomed here by the staff. They are very attentive to your needs.

Posted byHotelStaff
23 November 2014
Dear Hermie57, Thank you so much for filling out our survey. We appreciate your 5 star rating! Have a wonderful week! Best Regards, Ashika Patel Guest Experience Manager
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One and only complaint

By

20 November 2014

club

On the moring of check out about 9:00 am. Someone knocked lightly on the door. Before I could get a chance to get to the door they were inserting a key. When I made it to the door a lady with the clipboard asked if I was checking out today. I replied yes. Check out was not for several hours but I felt rushed to leave. I feel like she should have checked the computer the computer or something. Made me feel rushed.

Posted byHotelStaff
23 November 2014
Dear Jess965, Thank you so much for filling out our survey. We appreciate your 5 star rating!. We do apologize that you felt rushed on the day of check out. It is not our truest intention to rush you to check out. I will definitely address this to our housekeeping department to make sure this issue doesn't occur in future. We look forward to accommodate you again in the future. Thank you once again and have a wonderful week! Best Regards, Ashika Patel Guest Experience Manager
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