Crowne Plaza Houston-Downtown

Hotel Front Desk: 1-713-7398800

Hotel Fax: 1-713-7397307

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 21 MI/ 33.8 KM South l

- Distance: 21 MI / 33.8 KM South to Houston Downtown Hotel Shuttle Charge: $24.00 USD (one-way) Taxi Charge: $47.50 USD (one-way) Time by Taxi: 25 minutes Directions: From airport, take I-45 South to downtown. Exit Take Exit 47D Pierce/Dallas, veer left onto Jefferson St. and go through Brazos St. light. Hotel is immediately on left.

William P Hobby Airport (HOU)

- Distance from hotel: 12 MI/ 19.31 KM North l

- Distance: 12 MI / 19.3 KM North to Houston Downtown Hotel Shuttle Charge: $18.00 USD (one-way) Taxi Charge: $25.00 USD (one-way) Time by Taxi: 15 minutes Directions: From airport, take I-45 North to St. Joseph Parkway/Downtown Destinations Exit and stay to your right. Exit will turn into Pease St. Drive approximately 10 blocks to Smith Street. Hotel is immediately on left on the corner of Pease

Downtown Metro Rail

- Distance is 4 blocks. Houston's 7.5-mile light rail system connects downtown, Midtown, the Museum District, Texas Medical Center and Reliant Park


Metro light rail

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 29.00 USD

- Hotel provides Valet Parking Only. Weekday overnight parking (Sun - Thurs) pricing $29 plus tax and Weekend overnight parking (Fri/Sat) parking is $15 plus tax. Visitor parking is $15 plus tax. Complimentary parking for restaurant patrons up to 2 hours.

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Hotel Highlights

Set in the heart of the Central Business District, the Crowne Plaza Houston Downtown offers an unparalleled location near leading leisure and business destinations such as Houston's Toyota Center, Rice University, and Minute Maid Park. Less than 1 mile from the George R. Brown Convention Center, our Downtown Houston hotel is within walking distance to fine dining and shopping.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 453 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Badly needs remodel


April 25, 2015

My room at the Houston Crowne Plaza is best described as dingy. The walls have been patched and plaster repairs not painted, scuff marks, dirt in the corners and the smell... Difficult to believe this is a non smoking hotel. The smell was terrible, like an old rental car. Tried to call the front desk to complain but the room phone didn't work. Went down to the front desk and they gave me a different room. It was in slightly better repair and did not smell like an ashtray.

The front desk staff did not really pay attention to what my issues were with the room she just quickly gave me a new room and apologized profusely. Made me think a couple of things. First, this happens frequently, seemed they have this new room procedure down. Second, they are not interested in fixing any of the issues. I guarantee they just had housekeeping tidy up the room and put some other unsuspecting guest in it.

Decided I'm spending the next three days of my four day trip somewhere else. Management really needs to invest in their building here, past time for a complete remodel.

Only pro was the bed which was a king sized memory foam mattress. However, this was not enough to overcome the other issues and make me stay here for the remainder of the trip.

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comfortable bed and great service


April 23, 2015

Every thing was great during my stay. My room was clean, housekeeping staff very nice, front desk staff was very nice, valet parking service was great.

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April 23, 2015


Was told by two different employees that Minute Maid park was half mile away., but was a mile and a half away. Shuttle service disorganized Really thought that Crown Plaza would have been a step above the Holiday Inn but this was not so. Ice machines did not work. Terrible experience that should have been a great baseball trip.

Posted by HotelStaff
April 24, 2015
Dear Contrygirl28, First and foremost, thank you so much for taking your time to fill out an online review regards to your recent stay with us. Secondly, my sincerest apologies in regards to the experience you had at Crowne Plaza Downtown. It is very disheartening to hear that we were not able to create that memorable experience. That is absolutely not how we want to represent our hotel. As far as our shuttle service, we are implementing a better strategy and plan to make sure this doesn't repeat with any of our other guests. I do want to give you my apology once again but I do hope that you would be willing to give us one more chance to make it right. My name is Ashika Patel and my email is apatel@cpdowntown,com. Please don't hesitate to email me if you do decide to give us another chance or for just anything. Thank you again for taking your time to fill out an online review and giving us great feedback. Best Regards, Ashika Patel Guest Services Manager
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Great place


April 23, 2015


Stayed here by myself for one night. I am a single woman in my 30's. I felt very safe in the hotel, which is very important to me. I was in town to attend an Astro's game, the hotel provided a shuttle to and from the game. It made getting around the area much easier. The shuttle took a little bit to get to me after the game, which is fine, but there was a lot of police activity going on around downtown, so I was a little scared waiting the 25-30 minutes by myself.
Everyone in the hotel was very friendly and helpful. I ordered room service, it was delivered promptly and was delicious. I also went down to the bar for a bit, it was comfortable and nice to relax and have a drink. The bartender was very friendly.
Valet was very nice and friendly. My GPS, had a difficult time finding the hotel, but I will attribute that to the one-way streets in the area.

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