Crowne Plaza Houston-Downtown

Hotel Front Desk: 1-713-7398800

Hotel Fax: 1-713-7397307

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 21 MI/ 33.8 KM South l

- Distance: 21 MI / 33.8 KM South to Houston Downtown Hotel Shuttle Charge: $24.00 USD (one-way) Taxi Charge: $47.50 USD (one-way) Time by Taxi: 25 minutes Directions: From airport, take I-45 South to downtown. Exit Take Exit 47D Pierce/Dallas, veer left onto Jefferson St. and go through Brazos St. light. Hotel is immediately on left.

William P Hobby Airport (HOU)

- Distance from hotel: 12 MI/ 19.31 KM North l

- Distance: 12 MI / 19.3 KM North to Houston Downtown Hotel Shuttle Charge: $18.00 USD (one-way) Taxi Charge: $25.00 USD (one-way) Time by Taxi: 15 minutes Directions: From airport, take I-45 North to St. Joseph Parkway/Downtown Destinations Exit and stay to your right. Exit will turn into Pease St. Drive approximately 10 blocks to Smith Street. Hotel is immediately on left on the corner of Pease

Downtown Metro Rail

- Distance is 4 blocks. Houston's 7.5-mile light rail system connects downtown, Midtown, the Museum District, Texas Medical Center and Reliant Park


Metro light rail

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 26.00 USD

- Hotel provides Valet Parking Only with Weekday (Sun - Thurs) pricing $26 plus tax/overnight parking and Weekend (Fri/Sat) parking is $12 plus tax/overnight parking. Event parking is $12 plus tax andplimentary parking for restaurant patrons up to 2 hours.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 289 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Service


September 29, 2014


Comfortable Bed, pillows too soft
Ease of driving in to park and greeted professionally throughout the stay
The Food is pretty tasty as well.

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LIES , unprofessional, substandard room


September 29, 2014

The website listed an airport shuttle as an amenity. However, this service is provided by SUPERSHUTTLE and NOT the hotel...meaning NO nonstop service to the airport. You have to ride all over town to pick up and drop off other people. ALSO, if you don't book ahead of time, you have no idea how long it will take for them to pick you up. This is NOT a hotel amenity!

What a joke. At least the amenity list under fitness center references the YMCA next door. That is honesty. That I can respect.

Another guest had the same complaint in person when I was checking in, so I am not alone in this issue. When I called about it, they acted like I was the one with the problem.

My room was also below what you would expect from a Crowne Plaza property. Caulk stains all over the bathroom. Glue blots where repairs had been made. GLASS shelves behind a door, waiting to be knocked and broken. Cheap pillows and bed covers.

Posted byHotelStaff
October 01, 2014
Dear ctrever23, Thank you for taking the time to share your experience with us. Our hotel is committed to providing our guests with the highest quality services and facilities. However, it seems that we were not able to execute an exemplary hotel stay experience with regard to misleading information on our website and the condition of your room. Please accept our sincere apologies for any inconvenience it may have caused you. We are in the process of renovations and we hope that you will give us another opportunity to exceed your expectations. Thank you again for your valuable feedback. Best Regards,
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well placed


September 27, 2014

Good valet parking, easy to identify hotel in built up downtown area, felt safe. Good room, sadly I was there on business so didnt get too much chance to experience all that was on offer,Lovely experience at check in.

Posted byHotelStaff
October 01, 2014
Dear Johnw100, Thank you for taking the time to share your experience with us. We appreciate the 5 star review and pleased that you found the hotel well placed and felt safe. Thank you again! Best Regards,
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Fin de semana de descanso


September 25, 2014

Excelente hotel! La localización y el servicio es de primera.

Posted byHotelStaff
September 30, 2014
Dear RAY@33, Thank you for your 5 star rating! We appreciate you taking the time to share your positive feedback. Thank you again! Best Regards,
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