Crowne Plaza Houston Near Reliant - Medical

Hotel Front Desk: 1-713-7483221

Hotel Fax: 1-713-7958492

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Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

NRG Metro Rail

- Distance from hotel: 0.2 MI/ 0.32 KM South East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Chili Cook-off 2/21-2/24/11, Rodeo 2/26-3/17/11 complimentary parking for 1 vehicle additional vehicle $30 per day/per car base availability. Durning Cook-Off and Rodeo, the hotel does not allow any TrailerParking at any time on the hotel parking lot.

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Hotel Highlights

Once known as the legendary Astroworld Hotel in Houston, TX, our hotel is next to Reliant Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 520 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Luxury is only in the name


November 23, 2014


I was not satisfied during my recent stay at the Crowne Plaza. When I entered into the room, the temperature was appropriate given the cold weather outside; however, when I tried to adjust the a/c unit nothing happened. The reading was 60 degrees but it felt like 80. Maintenance was called and the situation was resolved by turning the unit off completely and letting the cold air from in from outside. As I began to unpack, I confused when noticed there was no refridgerator in my room, whereas upon making my reservation I was told there is one in all the rooms. After unpacking, I turned on the shower and began preparing my things for the event I was there to attend. When I returned to the bathroom, the floor was wet and the tub was almost full of water. This was the result of the shower curtain being too small to keep the water in the shower area and a slow draining tub. Maintenance was called on this matter as well; however, nothing could be done at the time. Once the water from the tub drained completely I took my shower and went on about my night. This was my first stay at The Crowne Plaza. And although the staff was very pleasant and helpful, the hotel is best described as an over priced low quality motel.

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Never again!


November 21, 2014

The most convenient entrances into the parking lot were blocked off so I had to drive around the block just to park. Checkin wait was too long even with two attendants working. Both elevators near my room were not working. Building looks old and worn and needs updates and repairs. The room service people very barely spoke english. One did not understand the word "ice". The toilet tissue holders were rusted & broken. Breakfast was an expensive joke. This was the weirdest set of breakfast options Ive ever seen in my life of hotel stays. I never received silverware even after asking two "waiters". Only good thing was location to the venue we were visiting. I paid too much money for this.

Posted byHotelStaff
November 24, 2014
masque3000. Thank you for taking time to post your comments and for being an IHG rewards Member. we're very sorry that we could not meet your expectations during your visit. Sincerely Jerry
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November 20, 2014


The room was ok the bathroom was poor some of the outlets did not work. no complementary breakfast and I had to leave to get starbucks coffee

Posted byHotelStaff
November 24, 2014
jcoxibclc, Thank you for posting your comments and for being an IHG Rewards Member. We're very sorry that we could not meet your expectations during your stay. Sincerely Jerry
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Huge Hotel


November 20, 2014


I loved the hotel, very beautiful place. It was a little confusing getting to and from the rooms to the ballrooms because the hotel is so huge but overall it was great.

Posted byHotelStaff
November 24, 2014
Flawless, We would like to thank you for posting your comments and for being an IHG Rewards Member. We're very haply that you enjoyed you stay and hope that on your next trip you will stay with us. Sincerely Jerry
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