Crowne Plaza Houston Near Reliant - Medical

Hotel Front Desk: 1-713-7483221

Hotel Fax: 1-713-7958492

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 28 MI/ 45.06 KM North East l

- Take Hwy 59 south to Hwy 610 west to Kirby exit. The hotel is on the right side of the interstate. Or take Hwy 45 south to Hwy 288 south exit 610 west to Kirby exit and the hotel is on the right side of the intersection.

Hobby Airport (HOB)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take Broadway street to I-45 North to 610 West, Exit Kirby the hotel on the right side of the intersection.

NRG Metro Rail

- Distance from hotel: 0.2 MI/ 0.32 KM South East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Chili Cook-off 2/27-3/01/15, Rodeo 2/26-3/22/15 complimentary parking for 1 vehicle additional vehicle $30 to per day/per car base availability. Durning Cook-Off and Rodeo, the hotel does not allow any TrailerParking at any time on the hotel parking lot.

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Hotel Highlights

Once known as the legendary Astroworld Hotel in Houston, TX, our hotel is next to Reliant Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 625 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Front desk was great and prepareness of rooms not good


March 26, 2015


Front desk people were very helpful but the rooms were not ready and very out dated

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Service was great.


March 25, 2015

but Bed to soft for my person liking. my wife said room was too hot. food in hotel was good. lobby , entry-room very nice. price higher that what I would have liked, and no continental breakfast.

Posted by HotelStaff
March 26, 2015
dick211, Thank you for being an IHG Rewards Member and we do appreciate you taking time to write a review. we re very sorry for the a/c issue and we're very happy that you enjoyed your stay with us. Sincerely Jerry
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March 21, 2015

Over all our stay is always great at this location and we have stayed here several times. However I woke up this morning to our door being opened by the person delivering the paper. Yes they opened the door and put the paper inside on the floor. Very unacceptable !!!

Posted by HotelStaff
March 23, 2015
Jwedge, Thank you for being an IHG Rewards Member and we also appreciate you taking time to write a review of our hotel. We're very sorry for our maid opening your door to place the morning paper inside of your room. Sincerely Jerry
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March 19, 2015

I understand what the Rodeo does for your hotel and Houston. However, when someone books a room on a medical stay with Methodist Hospital, it is VERY poor planning to put them in a room that is above a bar that blares music until 1 or 1:30AM. For example, my room number 1201. This did not help my situation at all. This is the second time I have been put in this room. The first time I never made it to the night because there was a water leak in the ceiling and I was moved. Now I know, but you should have realized that this was happening. I wouldn't want to stay in that room for any reason, medical or not. When I went to the desk to complain all I was told was I'm sorry. Received no help what so ever. Could I not have changed rooms or received a free night. I also didn't know I would need to ask in advance for a microwave and refrigerator to be in the room. This should have been asked of me when the reservation was made.

Not a happy guest!!!

Posted by HotelStaff
March 23, 2015
San San, Thank you for being an IHG rewards Member an also for taking time to write a review for our hotel. We're very sorry that you did not enjoy your stay> I'm sorry that our team at the desk wasn't able to move you due to being sold out. Sincerely Jerry
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