Crowne Plaza Houston Near Reliant - Medical

Hotel Front Desk: 1-713-7483221

Hotel Fax: 1-713-7958492

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 28 MI/ 45.06 KM North East l

- Take Hwy 59 south to Hwy 610 west to Kirby exit. The hotel is on the right side of the interstate. Or take Hwy 45 south to Hwy 288 south exit 610 west to Kirby exit and the hotel is on the right side of the intersection.

Hobby Airport (HOB)

- Distance from hotel: 10 MI/ 16.09 KM South East l

- Take Broadway street to I-45 North to 610 West, Exit Kirby the hotel on the right side of the intersection.

NRG Metro Rail

- Distance from hotel: 0.2 MI/ 0.32 KM South East

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- Car Parking Available

- Complimentary Daily Self-Parking

- Chili Cook-off 2/27-3/01/15, Rodeo 2/26-3/22/15 complimentary parking for 1 vehicle additional vehicle $30 to per day/per car base availability. Durning Cook-Off and Rodeo, the hotel does not allow any TrailerParking at any time on the hotel parking lot.

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Hotel Highlights

Once known as the legendary Astroworld Hotel in Houston, TX, our hotel is next to Reliant Park.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 653 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Very nice stay.


April 27, 2015


This is a great hotel. The rooms are clean and the location is convenient if you're going to the medical center. The only thing missing was the refrigerator and the microwave. Being this close to Texas Children's Hospital I feel these two things should be in the room as that would be easier for parents traveling with children, especially if they are staying for more than one night.. However they do offer a free breakfast buffet for patients of the hospital.

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Only if you like cold showers, rude waiters in bad area of town.


April 25, 2015


Well I'll start with the good. The hotel did upgrade me because I am a platinum elite member.

Ok this hotel is in a really bad area, a lot of homeless,no safe or quality restaurants in the immediate area. The waiter at the hotel bar is rude, sweaty and more worried about going home @ 10:25 than taking care of their guest. Even though I approched the bar.
The front desk told me that I would receive a breakfast voucher for the experience in the bar. Never got it. The hot water was non existent in the shower. Luke warm water is stretching the temp of the shower I had to take after 4 hrs of sleep.

Left at 530 am and will not return to this location
I travel 250 nights a year and this is the worst Crown Plaza experience ever.

Posted by HotelStaff
April 27, 2015
Don't-ask-me, Thank you for being an IHG Rewards Platinum Member and we thank you for taking the time to write a review of our hotel. We're very sorry that we did not meet your expectations during you stay. Sincerely Jerry
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Terrible experience


April 24, 2015


I would not recommend staying in this place. Considering there are no restaurants within walking distance and the neighborhood is bad, the dining areas within the hotel should offer better service and food quality.

The staff was not familiar with amenties offered (i.e., shuttle service) and at times, I could barely understand them because their English was poor.

The room was dingy and the A/C didn't work, and nobody came to fix it. Terrible stay.

Posted by HotelStaff
April 27, 2015
Anon26, Thank you for taking time to write a review about your stay and I'm very sorry that we did not meet your expectations during your stay. Sincerely Jerry
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Close to medical center


April 23, 2015


We have been staying at the Crowne Plaza Medical Center for over 5 years. In the past few years, the rates have gradually been increasing. We have experienced parking issues during events at the stadium due to the fact that the hotel offers paid parking that is close to the events. There have been several times we came back from dinner and could not find a parking place and we are PAID guests of the hotel. Also during the last two visits of 2015, they have not been running the shuttle service to the medical center on the weekend. Their alternative is to take a taxi. Taxis are nasty and run up their fares by taking an indirect route to the medical center. I have driven my own car and they have paid for the parking at the hospital. At this point if I could find a less expensive hotel, I would consider moving my business.

Posted by HotelStaff
April 27, 2015
Doxiepal, Thank you for taking the time to write a review about you stay. I'm very sorry for not being able to meet your expectations. Thank you for being an IHG Rewards Member. Sincerely Jerry
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