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Rated 4.0 out of 5 by 237 reviewers.
Rated 5.0 out of 5.0 by Beautiful Hotel So glad that we found this hotel for our stay in Houston. Comfortable room and bed!! luxurious bathroom. February 28, 2014
Rated 5.0 out of 5.0 by Great location The Crowne was perfect for our trip: close to conference venue, easy access to highway, lots of restaurants nearby, friendly & helpful staff. We plan to stay there again when we attend the conference next year. February 26, 2014
Rated 5.0 out of 5.0 by Crowns Plaza The whole experience was as usual awesome. Great professional staff. February 23, 2014
Rated 5.0 out of 5.0 by Great experience The hotel and staff are extremely accomodating. Travel to Houston was necessary for several weeks for medical reasons and everyone went out of their way to make sure that I had a great stay. Will return! February 23, 2014
Rated 3.0 out of 5.0 by Great room, terrible valet Our room and service were great. Valet on the other hand was horrible. They provide shuttle service within a 3 mile radius. My mother in law and I stayed there for two days of appointments at MD Anderson. They dropped us off at a restaurant and we had to call four times before we were picked up. Next morning before going downstairs to check out we called for our car. We got down to the lobby and the valet workers were in the lobby visiting and we had to wait on them to get our car. Also check your bill, we were charged for valet parking and garage parking. They do have a great medical rate which is nice after the stress of appointments. February 14, 2014
Rated 5.0 out of 5.0 by Great for extended stay Due to medical reasons, our stay was for several nights. The Staff was very accommodating. The room nice and clean. Decent linens, which is a plus in my book. Nice Parking Garage. Helpful Shuttle service and Driver. Delicious food, and great Host. We would stay there again. Everyone so friendly! Thank You. February 6, 2014
Rated 5.0 out of 5.0 by Beautiful atmosphere and great service Great location near downtown and Galleria. Comfortable bed and friendly and helpful staff. We had a very enjoyable stay. February 1, 2014
Rated 4.0 out of 5.0 by Jan Visit Everything went very well, very nice staff, good value for the money. We were visiting the Med Center, so this was a good location with good service to the hospital. Only one problem. They provide a shuttle van and it is mostly on time. However, late in the day, the Shuttle missed a pick up point and we waited 90 minutes to get picked up. I had a car in the garage I could have used, if only the desk had properly communicated what the driver was up to. January 30, 2014
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