Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email: dhollier@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Houston Hobby Airport (HOU)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 27 MI/ 43.45 KM North l

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

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- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 360 reviews
80%
Recommend This Property
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Ratings Breakdown

360reviews

  • 5 Stars
    192
  • 4 Stars
    78
  • 3 Stars
    33
  • 2 Stars
    33
  • 1 Stars
    24

Rooms are older and could use a facelift

By

22 septiembre 2014

Was pricey for the quality of room. Could definitely use a facelift. Bed sheets felt like a plastic coating was on them! Closet, coffee bar and bathroom all open to the same 3' area..., not conducive to getting ready easily in the morning!

Public areas of hotel were average. Location was convenient so we made it work, but would select an alternate hotel next time.

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Fantastic service

By

18 septiembre 2014

club

I stayed at this hotel for a conference, and the facilities are very nice. My car did not start when I was trying to leave at the end of the conference. The concierge was extremely helpful. She found a hotel employee who could jump start the vehicle, and when that did not work she helped arrange for a tow truck and located a repair facility nearby that would be open the next day, which was a Saturday. I would gladly stay at this hotel again.

Posted byHotelStaff
22 septiembre 2014
Hello BobW52, Thank you so much for sharing your story on your recent visit. I am thrilled to hear that Mandy was able to take such great care of you! I will be glad to pass on your gracious comments to Mandy and I know that she will be thrilled to hear that you appreciated her help. We look forward to your return!! Best Regards, Debbie Hollier Crowne Plaza River Oaks
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An older renamed property but still a fair deal, but NOT a "deluxe" hotel.

By

18 septiembre 2014

platinumelite

Parking attendant wanted me to surrender my car keys while I checked in. NEVER gonna happen!
They put me in a room directly across from the noisy ice machine and the noisy vending machine which made beeping noises every 15 seconds. Fortunately the power cord was reachable. WHY can't you use a little sound deadening in the alcove, or put a door there?
Street/highway noise from the fire escape door very annoying. See item above.
And last, can someone tell me where it is graven in stone that housekeeping has to leave the thermostats set at the coldest setting when leaving, and that they MUST fiddle with the setting when a guest stays overnight? I detest coming into a room which is so cold that the warm air from the hall condenses as dew in the room. I don't want to huddle under the blankets while trying to get the room temp above 70.
Other than that, the room was scrupulously clean, confortable bed, and the front desk staff were good.

Posted byHotelStaff
20 septiembre 2014
Hello Doc DuMont, Thank you for your comments regarding your recent stay. I am glad to hear that you liked our hotel and staff. I apologize that you did not feel comfortable with our valet staff holding your keys. If a guest parks their vehicle in the fire lane we ask to hold their keys in case of an emergency. Also, if you ever get a room in a location that you are not happy with we would be glad to move you. We do our best to honor all requests. I hope that next time you to travel to Houston that we will get a chance to earn 5 stars!
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Good value

By

17 septiembre 2014

platinumelite

Excellent value and convenience. Very comfortable
and bar great

Posted byHotelStaff
20 septiembre 2014
Hello georgetowned, Short, sweet and to the point!! Thank you for your comments! It was our pleasure taking care of you! Safe Travels, Mandy Bates Crowne Plaza River Oaks
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