Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Houston Hobby Airport (HOU)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 27 MI/ 43.45 KM North l

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

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- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 453 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Staff extremly professional


January 25, 2015


Everyone was extremely frendly and helpful from the bellman, front desk and conceair. It's a great location, I will return the next time in Houston.

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bad experience


January 23, 2015

Staff unfriendly, no crib, and no wiliness to help on that until I insisted, front desk suggested that I put my baby with me in bed. This unprofessional, and non of her business. Crib arrived 90 minutes after checking in, although I stopped by few hours earlier to make sure we get a crib once we are there.
We were offered a free breakfast for 2, it was the worst buffet I have seen in a hotel.
I would rate this hotel as a 2 or 2 and 1/2 stars only.

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Feedback on Houston Crowne Plaze: poor/outdated facility


January 22, 2015

I just love the Holiday Inn and Express brand properties. However, the Crowne Plaza properties are dated and really in need of a refresh.
Also, wifi in this hotel room was really difficult.
We also did not have maid service on one night of our stay. I realize that I did leave the 'do not disturb' sign on my door. Perhaps a call from the housekeeping team might have offered me the option of having my room made up. This was a disappointment.

Posted byHotelStaff
January 24, 2015
Hello cpf1, Thank you for your feedback. I apologize that our hotel did not meet your expectations. We are an older hotel but are constantly making great changes. When a DND sign is on the door the housekeepers do not approach the room. There is signage available in the room that states if you need maid service to call and let us know. I apologize for the misunderstanding and I really hope that you will give us another chance to earn 5 stars. Best Regards, Mandy Bates Crowne Plaza River Oaks
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Great location and clean


January 21, 2015

Easy access to area attractions and business. Comfortable rooms. Did not fix AC problems after being reported. Room would not cool, stayed at 74 degrees. Had to sleep out of covers to keep from sweeting.

Posted byHotelStaff
January 24, 2015
Hello shannon21, Thank you for sharing your comments on your recent visit. I sincerely apologize for the inconvenience of sleeping in a room that was not comfortable. I don't know what happened in your case but I will be glad to investigate. I really hope that you will give us another chance the next time your travels brings you to Houston. Safe Travels, Mandy Bates
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