Rated 4.6 out of 5 by 178
Rated 4.0 out of 5.0 by PurpleQueen Everything is wonderful once you survive the front desk experience
Many ladies from our Quilting Guild stay at this hotel from two to6 nights each year. There is much that is positive about this hotel property. Because we are at George Brown Convention, the location is wonderful, as is the room, the bed, the breakfast. The staff is almost always friendly, but the front desk experience is always --- always chaotic, slow and this time about 10 members of our group were left waiting for from 30 minutes to two hours. The reason given by the front desk staff was that only rooms with a king sized bed were clean and ready for occupancy.
Another ongoing problem is that we do come to your property for this convention EVERY YEAR, we are not allowed to make reservations a year ahead, so we must start calling around January 1st EVERY DAY until someone is allowed to make reservations, then we set up a phone call relay to our friends who need reservations. Some make the cut --- some must go elsewhere. Is there a better, less stressful way?
November 4, 2013
Rated 2.0 out of 5.0 by pFox1 otherwise the hotel was excellent.
The room wifi signal was unsatisfactory. Signal dropped one to many times. For this reason I would not return.
October 28, 2013
Rated 5.0 out of 5.0 by Buddy4 Great stay
When given the option, I stay at Holiday Inn Express. I find the cleanliness and comfort of the brand consistently good and prefer staying where breakfast is available. I found the quality of my room at this location exceptional -- very clean with attention to details. Pretty pool, although I didn't get to use it. Not being that familiar with Houston, I did find this location a little hard to find.
October 27, 2013
Rated 4.0 out of 5.0 by athi461 bad service on checkout
I wanted a receipt and clerk said I couldn't get one. I had to get one from reward s. I askedv twice because I'm used to receipts being undee my door...before I leave. She did not give me one. I need one for business purposes. Please let clerk know that u should never recuse receipt. I don't know What my final charges were.
October 26, 2013
Rated 5.0 out of 5.0 by AES9971 Walk to GRB Convention Center
Stayed here for the 2013 Food Nutrition Conference and Expo of the Academy of Nutrition and Dietetics. Rene checked me in and was great. I had a room that did not smell right, so he immediately changed my room and all was good. Things were well run and the hotel was a great value. Free Internet. Flat Screen TV. Good water pressure. Cookies after 4pm were yummy. Overall a good experience. I would stay here again.
October 25, 2013
Rated 4.0 out of 5.0 by FNCEattendee conference attendee pleasantly surprised
I was attending a conference at the nearby conference center in Houston. I was pleasantly surprised upon arrival at the hotel. Very clean and updated with spacious hallways, rooms and bathrooms. The breakfast options were varied and fresh baked cookies and cold milk in the afternoon. The rooms had very large compact refrigerators, a microwave and FREE bottled water that was replenished daily.
October 24, 2013
Rated 5.0 out of 5.0 by AntRancher1 Fun times
No bagels or muffins for breakfast for me but the others LOVED the sausage and gravy. Otherwise a 5 Excellent!!!
October 20, 2013
Rated 5.0 out of 5.0 by Opihec Good stay, very relaxed
Good experience. Had many good things to do. Friendly service. Provided cookies with milk!
October 19, 2013
Rated 5.0 out of 5.0 by BAMM Get Your Moneys Worth
It was the most relaxing service & rest I have had in a while.
October 16, 2013
Rated 5.0 out of 5.0 by Pradip Pleasant, clean, comfortable
It was pleasant and comfortable stay there. Housekeeping service. cleanliness found too good. Overall Breakfast and evening snacks facility making Hotel facilities and service uniquie. Wakable disctance from main hub of Convention Center is great advantage. Place to recommend and stay there again.
October 7, 2013
Rated 5.0 out of 5.0 by stack Outstanding service!
Great stay, staff was absolutely fantastic! Rooms were excelent. Staff was friendly and attentive. I relly enjoyed my stay.
October 3, 2013
Rated 5.0 out of 5.0 by Villae28 Grat hotel
Very nice, staff freanly good distance to minute maid park, we came from Monterrey mexico
October 2, 2013
Rated 5.0 out of 5.0 by sheand reasonable price, perfect location
two blocks from conference center with a very reasonable price. Highly recommend to people who have budget.
October 1, 2013
Rated 2.0 out of 5.0 by dmtIII Out of Date with an Odor
This hotel was in a questionalble location downtown. I paid more than I ever have for a room at a Holiday Inn Express for my worst brand accomodations. The room had an odd odor and the wirless was very slow.
September 29, 2013
Rated 5.0 out of 5.0 by ColoradoBusiness Very good choise near the convention Center
Close to everything downtown and great choice for the convention center
September 29, 2013
Rated 1.0 out of 5.0 smelly and damp room
I got in late because of flight delays, and there were no other room s available in the area do to a conference at the convention center. So I had to stay in the smelly wet room, which when brought to the attention of the staff, was met with indifference.
September 26, 2013
Rated 5.0 out of 5.0 by Huckleberry Great place to stay.
Great place to stay. Comfortable beds, clean rooms, and the staff are super friendly. Definitely recommended if you need a place to stay that is close to the convention center.
September 21, 2013
Rated 4.0 out of 5.0 by natrev comfortable stay
The housekeeping lady knocked multiple times as early as 9 am in the morning on a weekend. this could be avoided when we have come to relax for the weekend stay .
September 11, 2013
Rated 5.0 out of 5.0 by txvm56 THE PLACE TO STAY DOWNTOWN HOUSTON FOR CONVENIENCE
WE HAVE STAYED AT THIS HOLIDAY INN EXPRESS MANY TIMES IN THE LAST FEW YEARS AND AS RECENTLY AS LAST FRIDAY NIGHT. IT IS CONVENIENTLY LOCATED NEAR TOYOTA CENTER, GEORGE R. BROWN CONVENTION CENTER, DISCOVERY GREEN, THE PAVILLIONS AND MANY RESTAURANTS. THE FRONT DESK PEOPLE ARE VERY FRIENDLY AND HELPFUL. THE ROOMS ARE CLEAN AND GOOD SIZE. THE BREAKFAST INCLUDED IN THE PRICE IS WONDERFUL. NOT JUST DOUGHNUTS, BUT A HOT BREAKFAST AND LOTS OF CHOICES. THEY ALSO HAVE FREE PARKING WHICH IS A DEFINITE PLUS IN DOWNTOWN HOUSTON.
I HIGHLY RECOMMEND THIS HOTEL.
September 10, 2013
Rated 5.0 out of 5.0 by Joseph44 Wonderful time over the Labor Day weekend!
Would stay there again in a heartbeat. Super location and walking distance to all the major events.
September 5, 2013
Rated 4.0 out of 5.0 by J1983 Good, but warm
The complimentary breakfast was lovely and my children enjoyed the cookies and milk in the afternoon. The only problem we had was that the room was still too warm to sleep comfortably even with the a/c on high and the indoor pool was incredibly warm--too much like bath water temperature to comfortably swim in. We'd still choose to stay here again, the hotel was very nice.
September 5, 2013
Rated 4.0 out of 5.0 by sandra23yrs This was an awesome stay
My family of 8 stayed in the Jr. Executive stuite and we had plenty of room. The staff was great and helped with a lot of things. The pool closed at 11 and the guy left it open so my family could relax. The kitchen staff turned back on the juice machine so ky girls could get some juice. The coinserge at the front desk was so helpful and called immediately once the room was available and cleaned out. Rhe breakfast was plentiful, hot and had great variety.
My only complaint would be the noise from the upped floor which my come from how the previous floor was..
August 21, 2013
Rated 5.0 out of 5.0 by 5150Jr Very clean and staff inviting.
No issues with the staff and cleanliness. Room and amenities were just right!
August 20, 2013
Rated 5.0 out of 5.0 by Juicy1274 nice rooms
Went to a concert at toyota center and we could walk very close. Nice clean rooms and pool area. would stay again
August 20, 2013
Rated 3.0 out of 5.0 by mallmania Clean and Staff are wonderful
I'm not sure if I would or would not recommend this location. The staff were top notch, but the room air conditioner did not seem to be working properly. It felt muggy and not as cool as I thought it should be. The mattress on the bed needs to be replaced. The facility is very, very clean though!
August 17, 2013
Rated 4.0 out of 5.0 by Ghost1 Not located near enough restuarants.
This is the only complaint that I have with this location is that you can't walk a block or two to a restuarant.
August 16, 2013
Rated 5.0 out of 5.0 by RBoog Great Hotel
Very happy with our stay .Was there for baseball game. Walking distance to minute maid stadium . The hotel staff was Super friendly and the hotel and room had so many amenities .We were impressed .We even got goodie bags when we checked in.Very nice touch !! We will definitely be back !!! Great value too compared to other downtown hotels . Thanks
August 14, 2013
Rated 5.0 out of 5.0 by Joanie13 Awesome service
I had excellent service at the hotel. My room was a king and it was very comfortable and clean. The personnel was very accomodating and what ever I needed they helped me with. I loved the indoor pool area and the office area had every thing I needed also. I will always book here if they have room for me, can't wait for my next visit.
August 14, 2013
Rated 5.0 out of 5.0 by caescami Vacaciones Familiares!
Decidimos pasar una semana de vacaciones con la familia en Houston, fue sorprendente la amabilidad, calidez, servicio y limpieza de todo el hotel en general, el acceso al Downtown, cercania con el estadio de los Astros, el camión y metro hacen que sea una ubicación excelente, ademas de que esta en un sitio tranquilo, relajado y seguro para la familia. Gracias y definitivamente sera mi casa en Houston.
August 13, 2013
Rated 2.0 out of 5.0 by Bubbawells Not that great
Typically staying in a different Holiday Inn Express property each week. This one ranked right near the bottom of my list. For the cost of the room I would have expected more!
August 13, 2013