Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email: dhollier@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 411 reviews
79%
Recommend This Property
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Ratings Breakdown

411reviews

  • 5 Stars
    214
  • 4 Stars
    89
  • 3 Stars
    44
  • 2 Stars
    37
  • 1 Stars
    27

Staff was great. Had an excellent first stay here.

By

November 25, 2014

club

Was greeted warmly and went out of their way to make our stay enjoyable.

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Great Customer Service and Value

By

November 24, 2014

club

I was in town for business and I was very pleased with the outstanding service that the staff provided. While not the most modern facility, everything was extremely clean and the rates were excellent for the location. I will stay here on my next visit to Houston.

Posted byHotelStaff
November 27, 2014
Hello J Sheets, Wow!! Thank you so much for sharing such nice comments on our hotel and staff!! I am thrilled to hear that our hotel worked well for you! We appreciate your loyalty and look forward to your return! Safe Travels, Mandy Bates Crowne Plaza River Oaks
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Good short term stay

By

November 24, 2014

club

Overall good short term accommodations and convenience.

Posted byHotelStaff
November 26, 2014
Hello JSRR, Short, sweet and to the point!! Thank you so much for sharing your comments on our hotel and staff! We look forward to your return! Thanks, Mandy Bates Crowne Plaza River Oaks
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Not my first option

By

November 24, 2014

club

I stayed here for business for two nights. The hotel staff was very helpful and friendly, but the lack of updates, cleanliness, and random charges to my bill not so much. The room didn't feel the cleanest, I noticed bobby pins on the floor and two soda cap tops in the room when I first entered. My biggest complaint was the random charges to my room, which I understand happen when you have a restaurant in the hotel. I thought I had the situation fixed prior to leaving to my surprise when I checked my credit card when I came home a random food charge from the Crown Plaza was on my card on top of the amount for my room. Make sure to double check your room bill and credit card!

Posted byHotelStaff
November 27, 2014
Hello NovTravel, Thank you for sharing your feedback on your recent stay. I sincerely apologize for the issues that you experienced during your visit. I will be glad to pass on your comments to the appropriate departments and make sure that they are properly addressed. I will be glad to assist you if you need assistance with the billing issue. Best Regards, Mandy Bates abates@pacificahost.com
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