Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email: dhollier@pacificahost.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Houston Hobby Airport (HOU)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 27 MI/ 43.45 KM North l

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 525 reviews
79%
Recommend This Property
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Ratings Breakdown

525reviews

  • 5 Stars
    284
  • 4 Stars
    104
  • 3 Stars
    55
  • 2 Stars
    48
  • 1 Stars
    34

Excellent service

By

24 April 2015

platinumelite

The hotel is in a great location to many areas in Houston. The service was excellent from check-in to check-out. The hotel is in fine shape and our rooms were good. I would stay here again.

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Poor Staffing, mediocre food and threats did not make for a great stay

By

23 April 2015

We were at the Crowne Plaza to celebrate a wedding weekend. We were full of excitement and looking froward to seeing freinds adn family from all over the country. First, the hotel scatted our guests throughout the hotel making it nearly impossible for us to gather. Second, we were kicked out of our hospitality room (which we paid for) by the hotel staff each evening. They were rude and threatened to call HPD to remove us. For some poor management decision, they placed our hospitality room on a floor where none of our guests were staying. So, the other hotel guests complained and we were threatened with arrest. The hotel staff then allowed us to congregate in the lobby which we did. Finally, we had breakfast set up for our guests and the food was tasteless and there was no staff monitoring the food. For many, it was cold as well. Needless to say, this experience was a FAILURE.

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Restaurant Very Disappointing

By

23 April 2015

club

The River Oaks Crown Plaza does not maintain the restaurant quality that should be found at a Crown Plaza.

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Wedding guest weekend

By

23 April 2015

They charge for guest parking , 15.00 a day for valet. Plus the valet parking guys basically requested a tip everytime the car was picked up. We checked in on friday and out on sunday morning. Was charged 15.00 for 3 days plus 9.00 extra for Friday and Saturday. Plus my husband tipped the guys 20.00 more dollars. Will not return to this hotel.

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