Crowne Plaza Houston River Oaks

Hotel Front Desk: 1-713-5238448

Hotel Fax: 1-713-5267948

Hotel Email: dhollier@pacificahost.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Houston Hobby Airport (HOU)

- Distance from hotel: 13 MI/ 20.92 KM South East l

- Take I 45 North exit HWY 59 S, Exit Kirby remain on feeder hotel on right hand side of feeder

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 27 MI/ 43.45 KM North l

- I 45 South to 59 South, exit Kirby drive, remain on feeder through traffic light, hotel on righ hand side of feeder.

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- Car Parking Available

- Self-Parking Fee: 9.00 USD

- Valet Parking Available

- Valet Parking Fee: 15.00 USD

- Garage parking clearance 6'6". Valet parking is available as well as self parking. Parking prices are inclusive of taxes.

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Hotel Highlights

Location, location, location! The Galleria, the Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and downtown Houston - our hotel is just minutes away from it all. From our great central location, visit The Galleria, The Texas Medical Center, Reliant Park, Minute Maid Park, Toyota Center, Greenway Plaza and Downtown Houston!
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 521 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

521reviews

  • 5 Stars
    283
  • 4 Stars
    104
  • 3 Stars
    54
  • 2 Stars
    46
  • 1 Stars
    34

fully loaded

By

April 21, 2015

club

Great location- services by staff, comfort at good price

Posted by HotelStaff
April 23, 2015
Hello hab270, Thank you for your feedback!! It's nice to hear that you enjoyed your stay! We appreciate your comments and we hope to take care of again very soon! Best Regards, Mandy Bates Crowne Plaza River Oaks
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Terrible Weekend

By

April 21, 2015

We had a wedding this weekend and we had our guests stay at this hotel. We had over 60 rooms reserved by our guests during this weddding, we also had reserved a hospitality room for two nights. Every single person that called to make a reservation for their stay, called me to say that the hotel would not let them get the room block rate. I had to call the hotel at least six times to get them to handle this situation. The customer service and the way the sales team treated, me, my fiance, my mother, my father and my guests was incredibly rude. They were disrespectful and altogether unhelpful. We had the hospitality room for our guests to enjoy the two nights of our wedding. With over 200 people and it being a wedding party, you would assume that the sales staff would be smart enough to A. book the guests room near the hospitality suite or B. not book other guests next to it. The first night security came by twice to tell us guests were complaining it was too loud. Mind you, there was no yelling or screaming, only alot of people talking in a very small room. The second night April 18, the night of my wedding, some rude night audit manager, came by and threatened to call the police and have us all arrested if we did not leave the room. She then made us move the party to the lobby which was absolutely ridiculous and even louder. Then she proceeded to lock us out of the hospitality suite that I paid for both nights. So, that I believe should be repaid to me since we were kicked out, for your hotels mistake of putting regular guests next to that room. Sunday morning, the family brunch was held in the Churchill ballroom. The food was absolutely disgusting. Every guest complained about it. The eggs were watery, the potatoes had absolutely no flavor and were cold and underdone, and none of the toasters they had put out for bagels were working and none of the workers solved that problem. I will not be ever using this hotel for a future event and there are at least 200 people now in the Houston area that will make sure that this hotel is never used by there family or friends. Thank you for ruining what was supposed to be a terrific night for my family, my now husband, and I. As someone who has a degree in Hospitality Management and has worked in various restaurant and hotel jobs, I would recommend you get your act together.

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MS 150 Stay

By

April 20, 2015

As usual this was another delightful stay at the CP Houston River Oaks. This is always my choice hotel when traveling for business to Houston. Everyone in the hotel from the General Manager to the Housekeeping staff make me feel at home.

Posted by HotelStaff
April 23, 2015
Hello Donze, Wow!! Thank you so much for taking the time to share your thoughts on our hotel and staff!!! We are honored that CPRO is your hotel choice while in Houston! It was our pleasure to assist you and we look forward to your return! Safe Travels, Mandy Bates Crowne Plaza River Oaks
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Prep for MS 150

By

April 20, 2015

club

Check in was easy at the end of a hard day.
Pillows were what you would hope to find on your bed.
Room was clean.
Bar was efficient and food great.
Checkout was accurate and very efficient.

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