Rated 3.9 out of 5 by 214
Rated 5.0 out of 5.0 by SBCA Great Service, Comfortable Rooms, Great location
The staff is top notch, the rooms are a great value, and the hotel is in a great location there in the River Oaks section of Houston, TX.
December 7, 2013
Rated 3.0 out of 5.0 by Grammi832212 Mother of the Bride....not impressed!
The room was clean, the bed and pillows were very comfortable.
The bathroom was not a pleasant experience at all.
The sink faucet is not designed for that type of sink because it kept pooling water around the base of the faucet/sink. I finally had to wrap a hand towel around the faucet, unless I wanted my things to get wet.
The toilet was very low to the ground and there was nothing for me to grab onto to pull myself up also the water level in the toilet bowl seemed high, my hand kept getting wet which is Not a pleasant experience. The shower was a diaster!!!
Beginning with the shower controls, no matter what I did the water continued to flow in the tub while the shower was engaged. My feet kept slipping in the tub and I'm clutching onto to the grab bar for dear life I was so stressed in the shower I could not enjoy it at all. I have a bad back, it's a disability and I don't know if I would have been served better in a handicapped room. I thought about it, my concern was that the counters would be lower to possibly accomodate wheelchairs but a low height would cause me more pain because I would be bent over.
Please be mindful that older people are probably renting rooms and think in terms of their ability to get up easily from chairs (arms are a good thing), higher toilets, and safe showers. The paint was chipped in the bathroom, the shower head was loose in the wall and there was rusty pipes in the shower area not to mention the bathtub was discolored. My experience was very mixed.
December 6, 2013
Rated 4.0 out of 5.0 by colorpetdate5656 Great breakfast: wow!
Old air handling system. Too cold night 1 and too hot night 2. Staff cordially assisted.
Breakfast was much better than expected and quite worth the upgrade to include.
December 2, 2013