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Rated 3.9 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 review of experience Please overhaul plumbing valves in bathtub to stop leaking, August 15, 2014
Rated 5.0 out of 5.0 by Super Comfortable bed and pillows- great staff The only complaint would be an extremely loud mechanical noise coming from overhead. It did not continue into the night so no sleep interruption. The bed and pillows were soooo comfortable and the staff very accommodating. The environment is very warm and welcoming. The overall stay was excellent!! Staff and environment A . August 13, 2014
Rated 5.0 out of 5.0 by great place to stay on a business trip this place makes me feel like a home away from home. courteous and attentive staff, even helped me with scanning documents. August 12, 2014
Rated 5.0 out of 5.0 by Great location My normal hotel had an A/C issue and Crowne NW took me at the last minute as a Platinum member - honored my package rate and really surprised me with how nice this property is. August 10, 2014
Rated 4.0 out of 5.0 by Great hotel but needs softer mattresses My room was very spacious and I had a nice view of the pool. I arrived later than expected so was unable to take advantage of the pool and hot tub area. Even though there were closer IHG properties to my conference, I chose Crowne Plaza because of prior experience and their memory foam mattresses. I require a softer mattress (25 sleep number setting) and some of the other brands just kill my back because they are too firm. Much to my surprise, this property had just replaced the mattresses with much firmer inner spring mattresses. BOO!!! It took about 30 minutes of walking around and stretching to be able to stand up straight without pain. August 7, 2014
Rated 4.0 out of 5.0 Enjoyable stay The fact that when we walked in they had a table set up to welcome all of Jehovah's Witnesses made me feel at home. It was great staying here for the J.W convention. Upon our arrival we asked for a mini fridge and we didn't expect to get it that night since we were put on a list . When we went back to our room after getting our stuff from our vehicle we were suprised to find the fridge in our room and it was also already connected. That a was soo Nice. Also every morning we received a paper bag with a snack. So sweet ..... August 6, 2014
Rated 5.0 out of 5.0 by Great atmosphere and great stay My stay was an absolute delight. I have been staying in this hotel many times and everyone one of the visits has been just as good or better. The hotel staff was a delight, and would welcome me every single time i arrived. After a full day of activities, my night just flew by because of the restful sleep I got. I will definitely be looking to rent here again in the future because of the familiarity I have with this hotel and the surrounding area. August 6, 2014
Rated 5.0 out of 5.0 by Don't judge a book by its cover Although from the outside, its not as fashionable or hip to whats in downtown Houston, but on the inside, is where all this comes into play.Awesome service and very accommodating staff help our fears and concerns be laid to rest. August 6, 2014
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