Crowne Plaza Northwest-Brookhollow

Hotel Front Desk: 1-713-4629977

Hotel Fax: 1-713-4628098

Hotel Email: mseale@chrco.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
George Bush Intercontinental (IAH)

- Distance from hotel: 25 MI/ 40.23 KM South West l

- From IAH take Sam Houston Tollway West to Hwy 290 East. Exit W Tidwell and stay on the service road, the hotel will be on your right.

Hobby (HOU)

- Distance from hotel: 30 MI/ 48.28 KM North West l

- From HOU take 45 North past Interstate 10, exit Loop 610 North. Take the Hwy 290 West exit off 610 and exit W Tidwell. Make the u-turn under the highway and the hotel will be on your right.

Train
Amtrak at 902 Washington Ave., Downtown

- Distance from hotel: 15 MI/ 24.14 KM North West

- Follow signs to 45 North; go 10 West; go 610-North; go 290 West; Exit Hollister and U-Turn.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Open, COMPLIMENTARY parking surrounding building. Plenty of space for RVs and large trucks.

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Hotel Highlights

Not only are we conveniently located off the Northwest Freeway in the Houston area, but our hotel's complimentary shuttle can take you to meetings, shops and restaurants in the local area. But before you leave you can enjoy a full breakfast in our on site Remington's Grille.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 305 reviews
77%
Recommend This Property
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Ratings Breakdown

305reviews

  • 5 Stars
    153
  • 4 Stars
    65
  • 3 Stars
    32
  • 2 Stars
    26
  • 1 Stars
    29

Friendly staff

By

March 26, 2015

club

Friendly staff, clean safe environment and close to restaurants.

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Dirty and cold

By

March 23, 2015

club

see prior comments. The entire hotel , hallways and lobby's are always cold and dirty. The rooms have not been updated in years. The hotel is loud and under staffed. It is a poor value for the money charged. The linens are threadbare and the shower was dirty. The toilets ran. I have made the decision to seek accommodations elsewhere in the future.

Posted by HotelStaff
March 25, 2015
I am sorry to hear that we did not meet your expectations. We are an older property and are scheduled for some upgrades in the near future. I hope you will give us another chance to serve you. Margaret Seale Director of Operations
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Lot of room for inprovement

By

March 18, 2015

club

The rooms were dark and smelled, i think it must be the carpet.
Maintenance on the rooms needs to be stepped up a few notches
Overall cleanliness could use some improvement.
Have stayed at other Crown Plazas and this one does not come close to the usual standard, which as always been quite good.

Posted by HotelStaff
March 25, 2015
Thank you for your feedback on the property, I want to assure you this is not our standard and I have addressed the issues with the staff in an effort to improve. Margaret Seale Director of Operations
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Great staff in a good hotel

By

March 16, 2015

club

The staff here are always excellent. From the welcome greeting at the front desk to the "have a great day" on your way out. The hotel itself is a bit dated and could use a refresh, but the staff will keep me coming back until then.

Posted by HotelStaff
March 17, 2015
Thank you for your kind words about the staff. We strive to always provide excellent service and it is a pleasure to know we are succeeding. We look forward to your return. Margaret Seale Director of Operations
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