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Rated 4.5 out of 5 by 147 reviewers.
Rated 4.0 out of 5.0 by Hot Breakfast I enjoyed the hot breakfast,the cleanlinees of the Hotel, the room, and the pool. July 4, 2014
Rated 5.0 out of 5.0 by Loved this hotel!!! Everything about my stay was perfect. The hotel was immaculate, the room was comfortable, and the staff was extremely polite and helpful. I will absolutely stay at this Crowne Plaza again! Highly recommended. July 3, 2014
Rated 5.0 out of 5.0 by Great Staff and Service The entire staff - from valet, front desk, restaurant and housekeeping - were outstanding. Very friendly and provided outstanding customer service. The property was inviting and comfortable. Love the aromatherapy amenity for sleep! Room was very comfortable and bed was excellent. July 2, 2014
Rated 5.0 out of 5.0 by Great Place to Stay From the time you check-in at the Houston Galleria area Crowne Plaza, you are made to feel like you are part of the family that works at the hotel. The rooms are nice and comfortable. Remarkably, the rooms are very quiet with very little outside noise and that is with a busy freeway and Interstate outside the front door. The food is great, the service is great and the staff goes above goes above and beyond to take care of you and the guests. July 2, 2014
Rated 5.0 out of 5.0 by Great Service Our stay was nice. We had a family reunion my grandson came late about 9:30 pm. He was hungry went to bar to order dinner for him. Found out they serve eggs whenever you want them. Which was great as that is his favorite meal. He's 8 years old. The eggs came with fried potatoes. His comment was the potatoes were the best he ever tasted. Which pleased me. We enjoyed our stay. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service we had a wonderful time, we stayed a total of 5 days along with getting 15 other rooms during our stay for our family reunion and everything was great. The only thing that I was hoping for was free breakfast, I was disappointed that it didn't serve free breakfast we didn't know that when we booked it we just assumed since most other ones do. But other than that I would stay here again June 28, 2014
Rated 1.0 out of 5.0 by Decent bed, nasty "out of order" swimming pool When inquiring about where the pool was located, we were not told the pool was closed for a big cleaning job. After learning from another guest, who saw us with our grandson, that the pool was so dirty you couldn't see the bottom of it, we asked the front desk again about the pool. We were told it would be cleaned out before the next morning. Four days later it still had not been cleaned. My grandson was crushed. We also had trouble with the "handicapped" bathtub. We were told we would have a walk in shower. Not so. Really don't recommend this hotel if you want to swim or you are handicapped. June 24, 2014
Rated 5.0 out of 5.0 by Great All-around. Beautiful, upscale, modern lobby. Restaurant with quality (though overpriced) dishes. Rooms clean, and updated; Bathroom slightly small. Quality bedding and good showerhead pressure. Would strongly recommend overall! Quiet, despite location adjacent to freeway 610. June 23, 2014
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