Crowne Plaza Houston Galleria Area

Hotel Front Desk: 1-713-6802222

Hotel Fax: 1-713-6802223

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush Intercontinental Airport (IAH)

- Distance from hotel: 22.5 MI/ 36.21 KM North East l

- Merge onto Hardy Toll Rd Keep right at the fork, follow signs for I-610 W and merge onto I-610 W Take exit 11A to merge onto I-10 W toward San Antonio Exit Silber Road and use turn around under the bridge Destination will be on your right

Houston Hobby Airport (HOU)

- Distance from hotel: 20.6 MI/ 33.15 KM South East l

- Take Airport Blvd West Merge onto 288 North Merge onto 610 West Take 610 and onto I-10 W toward San Antonio Exit Silber Road and use the turn around under the bridge Destination will be on your right

Amtrak train station

- Distance from hotel: 7.2 MI/ 11.59 KM East

- Head North to I-10 W via the ramp to San Antonio Take exit 761A toward Chimney Rock Rd/Wirt Rd Merge onto Interstate 10 Frontage Rd W Sharp left onto Interstate 10 Frontage Rd E Take the ramp on the left onto I-10 E

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Valet Parking Fee: 5.00 USD

- Valet parking is $10 per day for guests.

Print Hotel Fact Sheet

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Hotel Highlights

We are a full service hotel with 12,000 sq. ft. of meeting space. We have 207 sleeping rooms which include 29 King suites, 2 Presidential suites & 11 ADA compliant rooms. We are located in the Houston Galleria Market. Enjoy our heated outdoor pool, complimentary gazebos, fire pit, business center, workout facility, free parking, restaurant with guest room dining and full service bar.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 322 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good hotel for the value, great customer service


April 29, 2015


Now in all fairness, I stayed at a 5 star hotel in Orange County the week before, so my vision might be slightly blurred...
Check in was super fast, the room was large and clean. I ordered room service a couple times, and each time it arrived promptly. The food was about average. The only suggestion I have is to bring an extra receipt with the food, rather than me having to ask them to come back with one.
I prefer hotels with a loft feel, so I would probably try to book somewhere like that. But if I couldn't, I have no reason to not stay here again!
The customer service from beginning to end was great. Everyone I encountered was very friendly.

Posted by HotelStaff
May 01, 2015
Dear paigeb511, Thank you for your review. We try to make our hotel be the best it can be and we apologize if you experienced any inconvenience during your stay with us. We will definitely improve in every way possible for our guest satisfaction. We hope to see you again soon. Sincerely Guest Services Team
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Would really give only three stars


April 29, 2015


Overall a good stay..problems mostly with housekeeping and poor communication between front desk and housekeeping. I don't like paying a dollar extra for "grits" come on's grits..! should be on the buffet anyway..and if not should not cost extra..seems like a small thing but not really...Bartender needs some customer service training. Dim lighting and TV needed some upgrading. Not a good location for various food choices but hey hare is the best thing about this Hotel and I hope that they keep it up...they offer a free shuttle service within a five mile radius of the Hotel which clearing inlcudes the Galleria Shopping Center both to and back to the hotel and on reasonable timeliness..operating several shuttles...this is FREE and and makes up for many omissions (if any) in other departments including location. The drivers (mine at least) were super courteous. I would stay again at this hotel just for this service...but I must add the Front Desk were also very very thought he business center failed as printer failed..the Front Desk was very helpful.

Posted by HotelStaff
May 01, 2015
Dear RobertHH, Thank you for your review. We will definitely pass along your feedback to the rest of the staff and we will make the improvements necessary. We apologize for any inconvenience you may have faced during your stay with us. We hope you give us a second chance and come back and see us again. We would love to see you. Sincerely, Guest Services Team
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Nice place


April 27, 2015


The hotel was nice, food was good and the service was great. Only concern was not all television channels worked and those that did work went in and out of reception while watching a program.

Posted by HotelStaff
April 28, 2015
Dear Jason9909, Thank you for you review. We are so glad to hear that your stay with us was so great. We apologize for any inconvenience you may have had during your stay. We will personally pass a long the feedback to the appropriate department and make sure that problem does not arise again. We hope you come back and visit us on your next visit. We would love to see you. Sincerely, Guest Services Team
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Servicio Excelente


April 23, 2015


Amabes desde que hacemos check in. Habitaciones comfortables y limpias. Amenites en baño son insuficientes de acuerdo a la cantidad de personas que nos hospedamos, fuer de eso, excelente.

Posted by HotelStaff
April 25, 2015
Dear Ricardo24, Gracias por tu opinión . Nos alegramos de su estancia fue tan bien . Esperamos verle de nuevo la próxima vez que esté en Houston. Sincerely, Guest Services Team
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