Rated 4.5 out of 5 by 97
Rated 5.0 out of 5.0 by macs64 SERVICE AND COMFORT
Thanks to Maria G en Reception and George in the restaurant, they did an excellent job to make me feel like in home.
December 12, 2013
Rated 4.0 out of 5.0 by Rosepierre Bed
Bed was ver comfortable but the pillows were not comfortable at all.
December 11, 2013
Rated 2.0 out of 5.0 by kschultz Thanksgiving disapointment
The stay was subpar for a Crowne Plaza from the start. We arrived at about 2:30 pm and there was no valet or bell persons available to assist us. The first night there, despite parking directly next to the front door and security on duty, my vehicle was burglarized, where my wife's work bag containing files and her laptop were stolen. These items were not visible because they were hidden under a blanket and some coats. When I asked the front desk attendant for a number to call the police, she gave it to me and did not even ask why I wanted to know. When I volunteered that the vehicle had been broken into, she simply said, "oh, I'm sorry" and walked away. I later mentioned her nonchalant attitude to the front desk manager, he responded in the same manner. This either tells me that vehicles are broken into there so often that the staff has become immune to it, or you have a callous staff. Either way, Crowne Plaza has a lot of work to do, to regain my business.
December 4, 2013