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Rated 4.4 out of 5 by 136 reviewers.
Rated 3.0 out of 5.0 by 房间比较吵,不过周边比较方便 地理位置不是很中心,不过休斯敦都是这个样子,在Galleria附近的太贵了。 紧邻高架,比较吵,最后换了一个后面的房间,还好一点。周边有超市,餐厅,还是比较方便的。 June 30, 2014
Rated 5.0 out of 5.0 by Great Staff, Very nicely appointed room Loved my stay!! However, the TV in the main living room is not viewable from the computer table. Also, would LOVE a recliner in the living area. June 25, 2014
Rated 4.0 out of 5.0 by good service the bathrooms need to be upgraded it was not awful but needs an upgrade. and it is very noisy we were at the front of the building on the highway June 23, 2014
Rated 5.0 out of 5.0 by Business travel This hotel was very nice and accommodating, I enjoyed my stay and any problems that arose were handled in an efficient and timely manner. June 23, 2014
Rated 5.0 out of 5.0 by LuvHtown I loved the suite and the dinning experience. Will recommend this hotel and stay in it every time i travel. June 19, 2014
Rated 4.0 out of 5.0 by Beautiful Hotel I love the look of the hotel inside. Great place to stay in the winter with the indoor pool. Staff was very friendly. I love the extra room with the sleeper sofa. Plenty of electrical outlets. My only issue was the a/c didn't get as cold as We like it. and you hear a lot of highway traffic noise, so I would ask for a room on the opposite side of the building. ( Our balcony, overlooked the interstate) . Can't wait to go back for another stay. June 19, 2014
Rated 5.0 out of 5.0 by Great Service and Spacious We stayed the weekend two different rooms First night (arrived in town early) the staff was able to accommodate with a nice sized suite, room to relax and very clean. Second night (original reservation) different suite larger than the first, also very clean. Both beds little firmer than I would prefer...... Great hotel staff :) June 18, 2014
Rated 5.0 out of 5.0 by mi experiencia Hotel Crown Plaza muy buen lugar para descansar despues de un dia pesado de trabajo June 18, 2014
Rated 5.0 out of 5.0 by GREAT SERVICE THE FRONT DESK STAFF AND ROOM SERVICES ALONG WITH THE STAFF IN THE BREAKFAST AREA ARE VERY FRIENDLY AND HELPFUL. VAN June 17, 2014
Rated 5.0 out of 5.0 by Crowne hotel near sugarland I am satisfied at Crowne hotel near Sugarland. I will definitely booked again in this hotel or recommend it to my friends and associates. June 15, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel with a great atmosphere The check in process was fast and the front desk were friendly. We were pleased to learn, on check in at 1pm, that our room was available. I was even happier when I went to my room and discovered that it was a 2 room suite with a king size bed. The suite was beautifully decorated and very modern. It was packed with an array of amenities such as a wet-bar, refrigerator, 2 televisions, an aromatherapy kit and luxurious bedding which made our experience at this hotel all the more enjoyable. The suite was impeccably clean and extremely comfortable. The hotel also provides free wifi that was lightning fast, definitely the quickest speeds I have ever experienced in a hotel. This hotel has excellent service and is modern throughout. I even had a chance to eat in the restaurant and again the service levels and attention from the staff could not be faulted. I had breakfast each morning in the restaurant too. They have a buffet with a wonderful selection of fruit, scrambled eggs, potatoes, meat, pastries and a cooked to order omelet station. Its good value if you are hungry and want variety. We visited for a work conference and had a great experience. A definite recommendation for such conferences. All in all, a five star experience, a wonderful stay in a good part of town. June 9, 2014
Rated 4.0 out of 5.0 by Execellent Hotel, poor restaurant service A spectacular hotel with well-appointed rooms - slightly dated fittings but OK. Limited TV channel availability e.g. no MSNBC. Restaurant choice limited, but good. Service very poor - had to ask for coffee twice at both breakfasts. June 7, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel-and even better service ! This was my first visit to this hotel and we were very impressed with this Crowne Plaza Suites in Houston. The property is very well laid out and appears very modern and is immaculately clean. We were really given the royal treatment at Check in and every associate we came in contact with was only too eager to be of service to us in anyway. It is rare for us to experience this level of service at any Hotel. Our previous experience at the Crowne Plaza Hotel in Seattle was not pleasant but this stay has definitely changed our mind about the Crowne Plaza Brand altogether, We will be back in September when our Son goes back to UH and are looking forward to staying here again. June 3, 2014
Rated 5.0 out of 5.0 by Great service Didn't use the crown plaza for a long time. I tried again It was great and they sure improved the hotels and rooms. Dining experience was great.Thanks June 2, 2014
Rated 2.0 out of 5.0 by Cold Shower A cold shower at 7:00 am is unacceptable for any price paid! Will not stay at this property again! June 2, 2014
Rated 4.0 out of 5.0 by Great room, even better breakfast! I always stay at this particular CP when I visit Houston. The rooms are wonderful at the Executive Level. The breakfast us amazing and has a tremendous amount of variety. I love the indoor pool, as well. May 14, 2014
Rated 5.0 out of 5.0 by Clean room and very friendly staff The staff always seemed as though they were glad to see us. The cleaning person came in one day while we were there and put so much into making sure the room was clean, I was impressed. Close to shopping and resturants. May 8, 2014
Rated 5.0 out of 5.0 by Just Beautiful place. I love this place,i had a nice view.It is clean and well organised. May 7, 2014
Rated 5.0 out of 5.0 by Great service The staff does a great job to make you comfortable May 5, 2014
Rated 3.0 out of 5.0 by All well til HSKP barge into room Our first night went so well, I decided to book for another night... Spoke to front desk, they told me everything will be taken care of, while I was out that day. I came back to hotel, I was locked out of my room and it took forever. In the morning as I was undressing the Housekeeper barged into the room. No excuse me no Im sorry... I get when are you checking out. Mind you my fiance was laying in the bed. It was a very uncomfortable situation. Upon check out I spoke to front desk agent, and she was to busy asking me if what I was saying was real. MOD would come out and ignore me then It took me fussing before he recognized me. He offered me a refund.. then back tracked and said ill give you points for a stay at intercontinental hotel in Houston.. well lets say that did not go well neither... IDK if IHG is for me.... April 29, 2014
Rated 5.0 out of 5.0 by So glad I stayed here The Crowne Plaza near Sugar Land is the business travelers dream hotel. I did not have time to get bottled water and so the front desk was happy to pass me a few extra bottles! Everyone was very helpful and professional. I would not hesitate to stay here again and again! April 28, 2014
Rated 5.0 out of 5.0 by Everything is perfect I like the service, the rooms is cozy the breakfast is delicious April 12, 2014
Rated 5.0 out of 5.0 by High-end luxury, reasonable price I really loved the open look of 9 floors of rooms stacked only around the outside walls of the building, so the only ceiling you see from inside the lobby is the one 9 stories up. The rooms were spacious and clean, and the pool was pleasant and not too cold. I appreciated finding no 30.06 sign on the front door, too. April 9, 2014
Rated 5.0 out of 5.0 by great place This was my first time by myself and I had the best time ever. I had to stay there because we had a pageant there and it was the best hotel I have ever been to. April 2, 2014
Rated 4.0 out of 5.0 by Good working environment; but internet too slow Although somewhat dated, the premises are well maintained and inviting. The suites (8th floor) are very spacious and provides a very good working environment (the office chair is excellent!). However, as is the case with most IHG hotels (and hotels in the US in general) the advertised "High Speed Internet" is no such thing; at this hotel you get about 3 mbps, which is not sufficient if you need to work out of your room. Access and parking is easy and the two restaurants next to the hotel (a steak house and Olive Garden) are quite good. The hotel is right next to the freeway and as the road is not paved (just raw concrete) the noise level from the traffic is very, very high and can be heard quite loud in the hotel rooms. So if you are a light sleeper you might look for something further away from the freeway. Overall, I had a nice stay. April 2, 2014
Rated 5.0 out of 5.0 by Best Hotel Staff I travel alot throughout the year spending on average of six months in hotels around the state and I have never found a more friendly or more accommodating staff any where or at any price. THE BEST EVER!!! March 31, 2014
Rated 3.0 out of 5.0 by PLEASANT STAFF BUT ANNOYING THINGS ABOUT ROOM When I reserved a handicap room for my wife and me, I asked if there was a shower bench and was told there was. There wasn't. I had to drive several miles and buy a shower bench myself. The manager readily agreed to reimburse me for the purchase, but I shouldn't have had to make it. Though the room was clean, the separate sink for washing and shaving had no towel rack, and so the towels got soggy in a hurry. And at night there was too much light and too much traffic noise in the room. The staff was always helpful and friendly. We were especially impressed by the warm treatment we received from the breakfast hostess, whose name, I think, is Rebekah. March 28, 2014
Rated 5.0 out of 5.0 by Great Experience Enjoyed my stay and front desk staff was great. Really liked the detail, e.i. bath robe, hygieneproducts ... March 26, 2014
Rated 5.0 out of 5.0 by Great Service / Great Restaurant / Great Stay The Crowne Plaza offers a great hotel with incredible service from the staff and very reasonable prices for their restaurant. We stayed three nights at the CP for a conference nearby and overall we were very pleased with our stay. The beds left a little to be desired but that probably says more about my own sleep issues then anything else. The price per night was a little high but if you eat at the restaurant it more than makes up for it. Overall the staff was very courteous and outgoing which tipped the balance in making this not just a good hotel but a great one. I could not recommend this hotel higher and would definitely stay there again. March 24, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel We love staying at Crowne Plazas. The staff is always top notch and you get treated like you should , a guest. The suite we had was so roomy and comfortable. I loved the atmosphere inside the hotel. We sat in the lobby and relaxed while waiting on other guest. It was very nice. The hotel breakfast in the cafe was excellent. You could eat off the buffet or have something made. I had a delicious omelet. Next door to the hotel is an Olive Garden or a Salt Grass. Walking distance. Nice. March 17, 2014
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