Crowne Plaza Houston - Near Sugar Land

Hotel Front Desk: 1-713-9950123

Hotel Fax: 1-713-7790703

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

George Bush International Airport (IAH)

- Distance from hotel: 35 MI/ 56.33 KM North East l

- Take JFK Blvd to Sam Houston Tollway(Beltway 8) West. The Sam Houston Tollway will pass three tollboths @$1.25 each, then exit 59(Southwest Freeway) north. Exit S. Gessner and make a u turn at S. Gessner. The hotel is located on your right side.

Houston Hobby Airport (HOU)

- Distance from hotel: 25 MI/ 40.23 KM l

- Exit Airport from Broadway St. and turn left on Airport. Turn left at Telephone rd. Turn right on Sam Houston Tollway(Beltway 8) heading west. Exit 59 north. Exit S. Gessner and Beechnut. Make a u turn at S. Gessner. The hotel is located on your right side

Sugar Land Municipal Airport (SGR)

- Distance from hotel: 7 MI/ 11.27 KM West l

- Take Highway 6 North. Make a right on W Airport Blvd. Drive all the way until Highway 59. Take 59 North. Exit Beechnut and S. Gessner. Make a U turn and we will be on your right side.


- Distance from hotel: 13 MI/ 20.92 KM South West

- Take US 59 South (Victoria). Exist So. Gessner to access road. Drive thru two traffic lights to hotel.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-parking only. Parking is free.

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Hotel Highlights

Our hotel highlights include our Sierra Grille, pet friendly, a full service conference facility, lounge, room service, indoor pool, whirlpool, exercise facility, free business center, laundry machines, and dry cleaning.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 184 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great service


October 21, 2014


Room was clean and comfortable. Your staff is your geatest asset at this location. I was treated like royalty.

Posted byHotelStaff
October 24, 2014
We are delighted to hear how pleased you were with the service you received from our staff. We take tremendous amount of pride in the service we deliver to each and every one of our guests. Our team will be very happy to hear of your kind comments. We hope to see you again in the near future. Front Office Manager Kareem S.
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Comfortable room and great customer service


October 18, 2014

O.J. at the front desk went out of his way to make sure our needs were met. We reserved a room with two queen beds. He gave us the room key on check in we went to the room but to our dismay it only had one king bed. We went back down to the check in desk and explained our situation. It was corrected immediately and he also threw in three free breakfast meals for the mix up which we hadn't planned on. Ben and Stephanie at the downstairs Grill were pleasant servers and greeters.

Posted byHotelStaff
October 24, 2014
We are thrilled to hear your comments of our hotel. Our associates going above and beyond the call of duty to provide excellent guest service is music to our ears. OJ, Stephanie, and Ben are great associates and your comments will be shared to our entire team. We hope to become your hotel of choice when visiting Houston. We look forward to seeing you again on your next visit. Kareem S. Front Office Manager
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Great customer service and great room space


October 15, 2014


The front desk staff are very personable, ready to service and caring. The check in and out experience were excellent even when there was a line. The staff kept guests informed and showed willingness to meet their needs asap.
The rooms were very spacious and sleeping experience great.

Posted byHotelStaff
October 24, 2014
Thank you for choosing the Crowne Plaza Suites Houston near Sugar Land. We appreciate the compliments of our staff and hotel. We will be sure to share your comments with our entire staff especially the front desk. We hope to serve you again in the near future. Front Office Manager Kareem S.
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October 02, 2014

Rooms have dirty walls and bathroom walls are not smooth. The bathroom walls looks like something was yanked out of the wall and not much effort to plaster and paint the wall back after the yanking. Very old building though beautiful outside. It is definitely not a place for family vacation due to neighborhood and style. No privacy as the curtains are see through. The manager was very professional and provided us with 2 rooms which we paid for. The air condition in one of my rooms was not cooling enough and we ignored it since it was only a night. I will not stay in this particular location again despite the fact that the staffs were great..

Posted byHotelStaff
October 04, 2014
Dear Member Don't I was quite appalled to hear that you did not enjoy your stay at our beautiful hotel which thousands of loyal guests have come to admire and applaud over the years. While I am glad that you enjoyed a sampling of our legendary service from our staff, your complete satisfaction is always our ultimate goal and I am sorry that we did not live up to your expectations. We definitely take our guest comments and sentiments to heart and we sure appreciate your candid comments. We will address the issues you brought up in your individual room promptly. We wish you and your family many happy & safe travels Regards Michael Udayan GM
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