Rated 4.7 out of 5 by 21
Rated 5.0 out of 5.0 by Frequent1 Highly Recommended
This is my third visit to this property this year
- and it's like 'going home' !
Service and Recognition (to Priority Club members) are excellent - the Hotel maintains a great 'guest profile' and goes the extra mile to 'make good' on past comments/complaints.
Good restaurants within the hotel - particularly the Japanese and Chinese restaurants.
I would stay here again whenever I am in the area and need a quiet weekend/get-away.
Well Done ! Keep it up !
August 28, 2013
Rated 5.0 out of 5.0 by sirodaoda great service
well trained staff with good service and wonderful environment for just very bargain price!!
July 31, 2013
Rated 4.0 out of 5.0 by dggibbons Comfortable room, but poor platinum club recognition
This new hotel, located in a developing district, is quite classy. The room I received was beyond my expectation, and the club floor service was friendly and good quality.
But the usual beenfits I receive as a Platinum member were not forthcoming. I had to pay a deposit for the room upon arrival, there was no fruit in the room (it arrived 6 hours later after I requested it), and the door key pouch given to me at check-in was used, unclean and in poor condition. Surely they can afford a clean new pouch for guests given the higher-than-usual price they were charging for the room.
July 20, 2013
Rated 5.0 out of 5.0 by Frequent1 Great Attitude & Service
Definitely an improvement in Service & Attitude (particularly among Male front-line staff over my last visit less than 2 months ago).
But points of Improvement to be noted :
1) Room Comfort : Mattresses getting 'tired' and soft, need to be changed.
2) F&B : Not just 'Change; needed but more importantly Improvements and Innovations needed.
But Still, a great Crowne Plaza - Keep up the good work !
July 19, 2013
Rated 5.0 out of 5.0 by steppion quality of all section very high level
launge for club members is very quite, confortable and sophisticated, exaclty place i like to have my breckfast, in totally relax time.
Responsable and assistent of this floor are very well polite and educated.
very much frendly and ready to help on anything.
over all hotel is make me feeling like at my home
Gym is good as well pool.
quality of food perfect and very well large selection of choice
July 11, 2013
Rated 4.0 out of 5.0 by maybenexttime20 overall ok
hotel is ok in general , only restaurant need more training and should have more food variations especially at the dinner buffet
stuff is a little slow and unorganised , if it is a chinese hotel it is good but for international standard it is so so
June 12, 2013
Rated 5.0 out of 5.0 by siroda 物超所值,員工服務到位~
June 10, 2013
Rated 4.0 out of 5.0 by Frequent1 Great Stay !
The warmth and service attitude of Guest Services & Exec-Floor staff made my stay a memorable one.
Good variety of dining outlets within the hotel, although
service at the Exec-Floor was very slow at evening cocktail hours
( food ordered from a menu ).
But overall a shade above other Crowne Plazas I have stayed
in the past. Well done !
May 31, 2013
Rated 5.0 out of 5.0 by cecilia90 good experience during stay
-all staffs are enthusiastic in serving guests, nice, polite, efficient.
- I like your gym room with good view and 39 to 40 degree cecus jacuzzi on the balcony in indoor pool, lying in the chair around jacuzzi is so relaxing with the light breeze.
- being your priority club guest enjoys special privilege.
- I will come again.
May 30, 2013
Rated 5.0 out of 5.0 by samuel2e Great Place for Leisure Trip
The hotel is relatively new and facilities are comprehensive. The Club room is elegantly decorated and has a spacious washroom, which provides a very comfortable environment for my stay.
However, there should be room for improvement on the rather unstable shuttle bus service.
April 7, 2013
Rated 4.0 out of 5.0 by BLShenzhen Sincere service
This is a new hotel located in a new developed town east of Huizhou. Everything in hotel is new and it is very quiet in night which is good for sleepping. It is difficult to find restaurant or shopping mall near hotel within walking distance. It should be good for meeting/conference only within hotel instead of resort with your family. It seems that I make a wrong choice.
We booked the priority club level room in order to enjoy the service in club lounge. Unfortunately, the club lounge on top floor was closed on Feb. 11, 2013 because of Chinese New Year holiday.
The duty manager - Ms. Hua (I am not sure if I recall her family name correctly) tried lots of her efforts by providing room service, free refrigerator drinks in the night of Feb 11 to help my family to be more comfortable during our stay. She also offered a bottle of free wine in order to trade off the negative impact of hotel's man-power shortage during CNY.
We appriecate her(the duty manager's) sincerity & help during our stay and recognize this good service with thanks.
February 18, 2013
Rated 5.0 out of 5.0 Nice place
Excellent....pity for priority recognition, but anyway lovely room, amazing shower!
February 5, 2013
Rated 5.0 out of 5.0 by winy 房间大又新，整体硬件设施豪华！
November 5, 2012