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Rated 4.5 out of 5 by 86 reviewers.
Rated 4.0 out of 5.0 by 休闲渡假酒店的首选 六一节一家三口的休闲之旅,经挑选入住了皇冠假日酒店,给我们带来意外的惊喜,二天时间里我们从入住就没出过酒店,避免了节日的人群,用餐、娱乐或是在房间放松,我们都很愉快,这种体验真的很不错,我会向周围的朋友建议体验下的。 June 4, 2014
Rated 5.0 out of 5.0 by 服务态度一流 所有的客服人员的亲切和热情保持着令人舒适的度,不会感到太过热情,但在有需要的时候能得到及时并感觉是全心全意的服务,并且质量非常可靠。 June 3, 2014
Rated 5.0 out of 5.0 by 非常高端的酒店 很不错的入住体验,酒店外形雄伟,大堂气派,员工热情主动,房间设施新、整洁,洗浴、睡眠感觉舒适,早餐也不错。 May 31, 2014
Rated 4.0 out of 5.0 环境舒适 床垫很软,房间整体比较干净。服务员的效率也非常高。建议设置一下房间冷气,未入住或者无人的时候可以不用调那么低,不环保而且太冷。对不放置垃圾袋的垃圾桶有心里障碍,尤其是那么多客人有吐痰或者扔便纸的习惯,你确定每次垃圾桶都消毒了吗?洗漱用品很一般,不如同等品牌的其他酒店。早上收脏衣服务是敲门的。会打扰熬夜客人睡觉。 May 27, 2014
Rated 5.0 out of 5.0 by 比较愉快的入住 酒店比较新,虽然没有升级但给了我转角比较大的房间,房间宽敞明亮,景观不错,设施比较新。酒廊人少安静,食物不错,服务很好。周边是新区离市中心开车差不多二十分钟左右,在可接受范围内。 应该提高一下备品的质量,特别是牙膏,这样能和酒店整体素质匹配。 May 23, 2014
Rated 5.0 out of 5.0 by 床鋪舒適,服務一流。 服務還好,但早餐是我太太每次都吃不到,因為她是來休息的,不想跑下來!提議可以安排輕便早餐送上服務就好, May 19, 2014
Rated 5.0 out of 5.0 游泳池很好 游泳池很好,室外泳池很漂亮,还有小孩子玩的水炮。除了室内的恒温池还有一个小的热水池,很适合小孩子。我家小孩玩的很开心。 May 19, 2014
Rated 5.0 out of 5.0 by 充滿驚喜 沒想到惠州會有Crowne Plaza酒店, 經此入住一如以往沒有令我失望, 無論裝修, 外觀甚至酒店員工都能保持高水平, 只能說好! May 17, 2014
Rated 5.0 out of 5.0 服务真诚 住过不少五星酒店,这家酒店的环境并没有很过人的地方,但员工殷勤诚恳的服务却是这里最最值得称赞的,从前台到清洁的阿姨,能全程为客户提供礼貌,周到的服务,让人感受到他们的真诚!真心觉得他们不错!离惠州市区有点远,但周末自驾的话还是不错的,悠闲地逛逛西湖和奥地利小镇,推荐! May 16, 2014
Rated 4.0 out of 5.0 by Restaurant staff and front desk were great This was my first stay at your facility after stay at another rated hotel in the area. I will probably return to your hotel next time. I visit your area two to three times a year on business. Pool was good, wish it opened earlier than 7:00 am. One odd thing about the restaurant, I think the egg station should be much closer to the other food items that are usually added to eggs. May 10, 2014
Rated 5.0 out of 5.0 by 舒适的体验 行政房真是物超所值,宽大的房间,舒适的床品,还有行政酒廊的服务员,服务细致入微,并且对客人的认知能力很高,让客人有亲切感。一点提议,希望酒廊的Happy Hour食品种类能够丰富一些。 May 7, 2014
Rated 5.0 out of 5.0 员工态度亲切,效率高 员工态度亲切,效率高,有宾至如归的感觉,这方面非其他酒店能一定做到. 价格优惠,整体上酒店乃五星水凖以上,没什么可以挑惕的地方,非常满意, 未来入住惠州酒店首选惠州皇冠假日 May 6, 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流。 惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,惠州皇冠假日酒店,满意!!! May 4, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel in HuiZhou Very good in all aspects, especially the bath room and swimming pool. The breakfast buffet here have been providing quite a lot of choice comparing with other same grade of hotels. April 30, 2014
Rated 5.0 out of 5.0 by They know what a home really means The warm greeting, proactive service, and very nice people around together make my business trip fruitful and joyful. April 30, 2014
Rated 5.0 out of 5.0 房间布局很好,服务一流! 房间的布局非常好,我入住的单人客房还有入户的小开间,有独立的衣帽间,沐浴间设计合理。床铺舒适,房间很安静。以三星级的价格入住五星级的酒店,真的太超值了,下次到惠州,还会选择入住皇冠假日酒店。 April 30, 2014
Rated 5.0 out of 5.0 by 性价比较高的酒店! 总体感觉很舒适!周围环境比较安静,服务人员比较热情,工作效率较高,下次出差会考虑继续入住该酒店。总体感觉很舒适!周围环境比较安静,服务人员比较热情,工作效率较高,下次出差会考虑继续入住该酒店。 April 28, 2014
Rated 5.0 out of 5.0 by 入住後感謝及表扬信 你好, 我是在上述日子入住惠州皇冠假日酒店的顧客。在這兩天住宿中,我對酒店的服務及設施十分滿意。在服務上,地面的服務台的人員能提供酒店周邊的商店建議給我們享樂,也協助我們車輛來回。酒店內的設施也很充足,提供了很多給我們運動的設備,如游泳池、兵兵球、健身室等。另一方面,酒店餐飲方面也做得很出色,自助晚餐及早餐提供的食物很美味,適合不同國籍及地區文化人士享用。特別要稱讚的是酒店餐飲副經理唐俊銘先生,他很樂意了解顧客的需要及意見,值得讚許。整體而言,我對此酒店的服務感到非常滿意,特寫此信表揚,期望再次接受 貴公司的服務。 April 27, 2014
Rated 5.0 out of 5.0 by Clean rooms, comfortable bed and great service This hotel, though it situated a little far from centre of Huizhou, offers great service, very clean rooms. Rooms are equipped with top grade mattress and pillows, which gives me sound sleep every night. Highly Recommended. April 25, 2014
Rated 5.0 out of 5.0 by Superior service Staff from grassroots level to management level makes me feel as a 2nd home. Congratulations to the hard work of each staff members! Way to go.... April 25, 2014
Rated 5.0 out of 5.0 by 服务良好,床铺舒适 服务良好,床铺舒适,值得推荐。令人印象深刻的是,因紧急事务我需提前退房,酒店并未加收半天房费。再接再厉,继续提供优质服务。 April 20, 2014
Rated 5.0 out of 5.0 by 物超所值,惠州首选 前台接待准备充分,对客户以往入住情况了掌握,皇冠假日品质一流,注重细节,客户至上,愿你们不断努力,追求卓越!!! April 13, 2014
Rated 5.0 out of 5.0 房間舒適, 服務好 整體感覺很不錯, 服務人員很親切, 會讓我有再次入住的感覺, 對於惠州地區的酒店, 我會給與皇冠假日酒店高度推健 April 12, 2014
Rated 3.0 out of 5.0 by 硬件设施不错,人员处理为题能力欠佳 希望提高人员的突发事件和危机处理能力,这是提供持续品质的保障。室外泳池的水被放掉了,没有开,虽然天气不适宜,但个人觉得仍应保持泳池的样子,增加美观。 April 10, 2014
Rated 5.0 out of 5.0 by Great Service and Room Enjoy a short vacation in Huizhou with my family. The room is well decorated and clean. It was raining heavily in Huizhou, so we spent the whole day using the hotel’s facilities: Pool and Gym. We had breakfast in the club lounge, with good selection of western and local cuisine. The lady in club lounge (sorry forgot her name) attended to us and gave us direction to local sightseeing places which we enjoyed very much. The only con as per other review, it’s bit far from city. But we actually like it because it’s a vacation for us. April 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service TV connect it not good in TVB channel Room are clean Bath is ok. April 8, 2014
Rated 5.0 out of 5.0 by 我的最爱酒店,一点美中不足。 皇冠假日酒店没有让我失望过。每个酒店设计独特,带有艺术感,豪华而简洁。特别强调得是这里的棉被和被套真是绝顶的舒适。 惠州皇冠假日酒店美中不足的是地理位置不够理想,周边购物吃饭不便。早餐和晚餐的种类比起其他的皇冠假日酒店不是特别丰富,质量可以更高一些。房间里床边的一个电话一直带有噪声,打电话只能使用书桌上的那个。 不过总的来说惠州皇冠假日酒店是一个会令客人带来惊喜和愉快的高档酒店,一定是我来惠州的首选。性价比也是无话可说的。 April 8, 2014
Rated 5.0 out of 5.0 by 舒适的且美好的地方 一直对洲际集团旗下的酒店感觉都不错,特别是在惠州,有皇冠假日这样性价比高的酒店感到惊喜。首次入住这里的CLUB楼层,房间非常舒服,行政酒廊非常宽敞舒适,在酒店最高楼层,视野开阔,特别是这里的客户经理Shirley,她非常热情和开朗,与她交谈使我更加了解IHG对客户关怀的细致。 April 7, 2014
Rated 5.0 out of 5.0 by 硬件非常新,服务相当好! 这次带了两个小孩出行,P卡预定行政升到套房,空间很大; 硬件方面,估计是比较新的缘故,整体不错;正门有些不太明显,但一推开后整个大堂很宽敞,房间的装修简约、设计感十足,住过行政房和套房的感觉都相当好;泳池里的水很干净,下午的阳光可以照射进来,再配上可露天观景的热水池,一个小时游下来人彻底放松了; 值得称赞的是服务,从礼宾、前台到行政酒廊,都让人觉得很舒服;特别是行政酒廊的Shirley,服务很细致,让两个小朋友的早餐吃得相当开心,还推荐“劲家庄”粗粮给小朋友吃。 不足的话,主要是位置有点偏,自驾车还行,没车的估计出门麻烦;另外,814房是圆形浴缸,两个花洒的切换按钮很小、比较隐蔽,找服务员都搞不清楚,后来服务员找来经理来才解决了。 April 3, 2014
Rated 5.0 out of 5.0 by 美好的经历 酒店的一切都很好!很满意! 酒店的一切都很好!很满意! 酒店的一切都很好!很满意! 酒店的一切都很好!很满意! 酒店的一切都很好!很满意! April 3, 2014
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