Rated 3.0 out of 5.0 by Steven73 Everything Great but the Pool
We stayed at this hotel for a weekend getaway with the children and the only reason we picked it was for the pool. Beyond the fact that there were never any towels available, we never got to use the pool because there were so many rambunctious children in it, acting completely out of control. Eating in the pool, jumping off of the Jacuzzi into the pool, throwing friends into the pool, jumping into the pool themselves, running around the pool, and basically being so loud that you could not enjoy sitting next to the pool. There were also many underage children in the Jacuzzi, leaving no room for adults. My problem with this is that most or all of these things are not suppose to be allowed, and the staff of the hotel did not enforce these rules at all. However, as soon as it was pool-closing time, they were there to make sure everyone got out of the pool. We paid for the right to use the pool just like every other family there, and were unable to enjoy it because the pool rules were not enforced by the staff of the hotel. This took place both nights of the visit.
June 3, 2013
Rated 5.0 out of 5.0 by MichiganPlatGuy CP Indpendence is great
for a weekend family get away, we highly recommend the Crowne Plaza in Independence. This is primarily a business hotel that does a great job supporting a family experience when that is the occasion. It is about ten miles due south of Cleveland/Roll Hall, and a very easy drive, no traffic. Also, tons of places to eat nearby, and a HUGE movie Cineplex close by as well. Victor and the desk was very helpful in arranging a special situation for us involving two rooms due to one of our party having special needs. Thank you. We recommend it highly.
May 30, 2013
Rated 3.0 out of 5.0 by Admiral46 Nedds updated and improved
This hotel has small room and was not offered an upgraded suite as I am a Platium Ambasador. The over all hotel is in need of a complete refurbish. Restaurant was only average for breakfast on food quality and choice. Some of the staff are lacking some training and should recognize fully frequent guests that have stayed enough to be a Platium ambassador.
May 25, 2013
Rated 5.0 out of 5.0 by Gramsy14 Very peaceful!
We stayed here on a Saturday night before going on the Cuyahoga Valley Scenic Railroad trip on Sunday morning. The room was very comfortable with plenty room to stretch out and relax. We were on the Ambassador floor which is restricted to adults only and it was extremely quiet. The staff was friendly and helpful. We would definitely stay here again.
May 10, 2013
Rated 5.0 out of 5.0 by Normalroy Very enjoyable
Very nice room. Enjoyable stay. Nice fitness room.
April 26, 2013
Rated 5.0 out of 5.0 by Mszymbo What an Overall Awesome Experience
I can't say enough about this Hotel. What a great experience we had they honestly accommodated our every need. We had close to 40 rooms and were in town for a hockey tournament that games were early,late and they did everything possible to make it perfect serving breakfast late or when needed AWESOME!
The front desk staff very helpful Jacklyn & Will were great and the other young lady who helped us arrange our meals was great too.
I would absolutely stay here again and would recommend this place to everyone. Oh by the way the place is well kept and clean.
Thanks for making our stay so memorable.
April 18, 2013
Rated 5.0 out of 5.0 by DJ007 A Godd Experience During Each Stay
The staff is consistently friendly, rooms are clean, and each stay is an enjoyable hotel experience. I travel a lot and their staff is very good about remembering customers and let you know they appreciate your business. I have recommend this hotel to my co-workers and they too have been very pleased with the facility. The staff is attentive and friendly, and everything else about the place is great.
April 16, 2013
Rated 4.0 out of 5.0 by mindy66 soap and shampoo smells bad
The room and staff was great, the atmosphere was wonderful, and our room was very comfortable. But, was really disappointed in the smell of the soap and the shampoo. I could still smell it on me at the end of the day. I would, still, stay again and would recommend my friends and family. I would just bring my own soap and shampoo.
April 5, 2013