Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jisernia@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 12 MI/ 19.31 KM East l

- Complimentary shuttle available

- I-480 East to I-77 South to Exit 155 (Rockside Rd.) Turn right onto Rockside Rd (West). At first light turn left onto Summit Dr. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Akron Canton Regional Airport (CAK)

- Distance from hotel: 42 MI/ 67.59 KM North l

- Complimentary shuttle available

- I-77 North to Exit 155 (Rockside Rd.) Turn left onto Rockside Rd (West). At Summit Dr turn left. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 214 reviews
82%
Recommend This Property
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Ratings Breakdown

214reviews

  • 5 Stars
    118
  • 4 Stars
    46
  • 3 Stars
    20
  • 2 Stars
    18
  • 1 Stars
    12

my experience

By

December 15, 2014

I was extremely pleased with the staff. One case that really set the bar high was when I arrived at the hotel and one of the cleaning staff held the elevator for me to get on with my luggage. I thought she was riding the elevator herself and was just being courteous. But she was not riding the elevator. She saw I needed some assistance and stopped what she was doing to provide me with help. That impressed me!

Posted byHotelStaff
December 17, 2014
Dear drnice: Thank you for choosing the Crowne Plaza Cleveland South Independence as your hotel of choice during your last visit to Cleveland. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We were truly humbled by your gracious comments regarding our hotel service team. At the Crowne Plaza Cleveland South we truly believe that service should be provided from the heart and with only one purpose in mind, to create memorable moments for you and the ones you love. We can’t wait to welcome you back to the Crowne Plaza Cleveland South when your travels next bring you to Cleveland. Joe Isernia General Manager
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Business Stay

By

December 12, 2014

platinumelite

Overall hotel very nice. Hotel staff very friendly and outgoing.
Bed linens were harsh and noisy. Almost as if they were starched. This was the only real opportunity to improve.

Overall a very nice hotel.

Posted byHotelStaff
December 15, 2014
Dear JimmyB54: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager
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Almost perfect stay

By

December 04, 2014

Spacious room with great service at the front desk. Tried to turn up the temperature of the room but couldn't figure it out and felt that the room was very cold. The blankets could have been thicker and I also wish I could pull the curtains closed all the way. Otherwise great hotel!

Posted byHotelStaff
December 08, 2014
Dear olaala11: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities. Joe Isernia General Manager
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Very nice hotel and excellent value

By

November 29, 2014

club

Stayed at the Crowne Plaza on our way through Cleveland. Very clean, well-kept property. We had driven 800 miles and the beds were very comfortable and the rooms were extremely quiet.

Posted byHotelStaff
December 01, 2014
Dear Mrs. Robinson: Thank you very much for taking the time to write a review of your stay at Crowne Plaza Cleveland South Independence. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future! Joe Isernia General Manager
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