Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jisernia@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 12 MI/ 19.31 KM East l

- Complimentary shuttle available

- I-480 East to I-77 South to Exit 155 (Rockside Rd.) Turn right onto Rockside Rd (West). At first light turn left onto Summit Dr. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Akron Canton Regional Airport (CAK)

- Distance from hotel: 42 MI/ 67.59 KM North l

- I-77 North to Exit 155 (Rockside Rd.) Turn left onto Rockside Rd (West). At Summit Dr turn left. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 249 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

249reviews

  • 5 Stars
    138
  • 4 Stars
    56
  • 3 Stars
    21
  • 2 Stars
    20
  • 1 Stars
    14

Clean comfortable room with slight disappointment

By

02. März 2015

club

The staff was very friendly and the room was clean and comfortable. However, having a non functional jacuzzi tub was a dissapointment.

Posted by HotelStaff
02. März 2015
Clinic patient: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities. Joe Isernia General Manager
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Good stay

By

25. Februar 2015

It was good, not great. I would PROBABLY stay there again.

Posted by HotelStaff
25. Februar 2015
Dear Uncle Travelling Matt: Thank you for taking the time to review our hotel: the Crowne Plaza Cleveland South Independence. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you for your feedback, time and patronage. We hope you will join us again! JoeIsernia General Manager
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Near Cleveland

By

24. Februar 2015

platinumelite

Overall, I was satisfied with my stay.
Did not feel so welcomed at check in.
I did not have a reservation.
Once I notified them of my IHG number, I was not identified at a platinum member.
Once I told them I was a platinum member, I was not offered anything but points or water/snack.
I had to ask for an upgraded room, which I was given after asking.

Room seemed a but small and bathroom seemed dated.

Posted by HotelStaff
26. Februar 2015
Dear RelCon: On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit us again soon and if there is anything I can do personally to assist with a return visit, please do not hesitate to contact me. Thank you for taking the time to share your positive experience with us. Joe Isernia General Manager
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Always feel at home

By

22. Februar 2015

platinumelite

I stay on average 5 to 8 times per month at this specific hotel and couldn't imagine staying anywhere else. The staff know me by name and make me feel at home as soon as I arrive. Sandy hosts the dinner and breakfast area on the 5th floor and is always happy to see regulars and I often see her doing special things for each guest.

I've encouraged others to stay here and have arranged stays for others.

Posted by HotelStaff
24. Februar 2015
Dear Miller15: Thank you very much for taking the time to write a review of your stay at Crowne Plaza Cleveland South Independence. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future! Joe Isernia General Manager
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