Rated 3.9 out of 5 by 116
Rated 5.0 out of 5.0 by browneyes3235 Clean and affordable.
This hotel is the best I have stayed in. The room is nice and clean, and the staff was friendly. I m not a morning person, so I m glad I got to stay till noon. I will be back.
July 17, 2014
Rated 3.0 out of 5.0 by MAC1000 Service inconsistent
Rooms decent. Had a good experience in the lounge after work, although did not get the free drink that was advertised with my room rate. Service inconsistent at this hotel, they seem to busy to care for the most part.
July 15, 2014
Rated 2.0 out of 5.0 by Mr. Science Good location, needs updated
Hotel is in a good location, off the interstate and up on a hill, away from the roadway. Only 10-15 minutes from Cleveland downtown. It is old, somewhat run down, needs updated. The walls are too thin, I could hear everything in the other room. A couple in there were arguing all night, so I could not sleep well. I probably won't stay there again, I only booked there because the Holiday Inn across the street was full.
July 14, 2014
Rated 2.0 out of 5.0 by jayunhappy needed a remodel 10 years ago
The hotel looked and felt old and in bad need of a remodel. The shower was disgusting it took a minute and half to run out the rust colored water and then the tub needed cleaned and the shower head was just over five foot tall and way to low had to crouch to use and after wards you just felt dirty.
July 11, 2014
Rated 5.0 out of 5.0 by katerine1 Beautiful hotel
Beautiful hotel, clean and very nice people here. Close to Cleveland Clinic where we had an appointement.
July 11, 2014
Rated 1.0 out of 5.0 by West Virginians Nice hotel; HORRIBLE BEDS!
This hotel was attractive, clean, and quiet with NO TRAFFIC NOISE from outside,
and there was no noise or loud activity outside
our door which is a plus for any hotel. The toilet
in our room barely flushed with need to hold down
the toilet handle until the bowl completely drained in order to flush the toilet. Bathrooms very, very small, but were clean...no ceiling vent fans in bathroom.
My main concern, and this is a big one if you have
back issues, was the bed which ruined our entire
stay. If you have back issues, need a firm bed,
avoid this hotel!!! Were it not for the awful beds which
ruined our stay, I could easily give this hotel a far
better rating. Victor who worked the front desk was pleasant and personable. We would have tried the
hotel restaurant but when we arrived about 1 PM there were no staff availble and none to be located so we
left the grounds and went to a public restaurant.
The hotel is relatively accessible to Cleveland Clinic and the drive even in morning traffic was not at all bad.
July 4, 2014
Rated 5.0 out of 5.0 by Kyblues59 Great Experience
We were greeted by such pleasant and helpful staff. They wanted to do all they could to accommodate us and make our stay a pleasant one. Our room was very clean and that is top priority to us and the bed and bedding were amazing. The large flat screen TV was a bonus as well. Enjoying the nice comfortable house robes as I used the sleep aromatherapy was addicting. I have to now find a way to have those packets sent to my home! We enjoyed the pool so very much. The temperature was perfect. It was raining outdoors but it was like heaven in the heated indoor pool. With my health conditions it was very soothing and relaxing. I can't say enough about the amenities offered. The food was delicious and the staff were so kind. Thank You for an enjoyable experience. We will be back for sure.
July 3, 2014
Rated 3.0 out of 5.0 by Renee323 Refrigerator
We requested a refrigerator and got the surprise of our life. Opened the fridge and it stunk and was molded. It bothered us that this wasn't even checked before bringing it to our room. I also had to report that the bathrooms were a mess in the banquet area.
July 2, 2014