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Rated 3.9 out of 5 by 137 reviewers.
Rated 4.0 out of 5.0 by executive lounge Sandy Is a staff member I have known for over a year,,,, she remembered me by name.. was very attentive, friendly...... all hotels need people like her August 14, 2014
Rated 2.0 out of 5.0 by Recent Hotel stay I have a very low assessment regarding my stay at the Crowne Plaza Hotel Independence, OH. August 13, 2014
Rated 2.0 out of 5.0 by Use your own toiletries This hotel is dated and is not what I expected from a Crowne Plaza Hotel. When I used the "shampoo" a 2 inch black hair came out of the tube with what ever was in the shampoo tube. Parking is inconvenient. August 12, 2014
Rated 5.0 out of 5.0 by great room We had a great room. very clean and comfortable. The beds were wonderful. Felt very safe and everyone was so friendly. will definitely stay again when in the area. August 12, 2014
Rated 3.0 out of 5.0 by NOT What I Expected Your hotel hosted our family reunion weekend. Planning went well but fell short of expectations. Rooms were not clean and some seem to not have been used for some time. Some family members needed to change their rooms for varying reasons. I booked three rooms and mine was an executive king. The heavy curtain the in room did not slide close for privacy (I was on the first floor). A big clip was attached for me to try and clip them together in the middle, which did not work very well. Cleaning staff seemed to ignore DND signs. They would enter and put in clean towels. Other items of real concern were addressed with the management on staff at that time. With such a large group at your hotel and our contract for services, thought you would have been more accommodating in certain situations. You have a great location and I hope these areas of concern help you to improve your services. August 12, 2014
Rated 5.0 out of 5.0 by Nice Hotel The hotel was very nice as were the staff. Easy access to the highway, close to restaurants, and quiet rooms. A very nice place to stay. August 11, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel and Beautiful Sfaff Overall a GREAT experience, only thing missing was a complimentary breakfast not just continental. Had a lot of people to feed August 9, 2014
Rated 4.0 out of 5.0 by Good location and value I was pleased to find a warm greeting and friendly service upon arriving. The restaurant available was a pleasant experience. Both check-in and check-out were without hassle and well done in timely manner. The staff were very responsive to any needs. August 9, 2014
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