Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jschneider@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 12 MI/ 19.31 KM East l

- Complimentary shuttle available

- I-480 East to I-77 South to Exit 155 (Rockside Rd.) Turn right onto Rockside Rd (West). At first light turn left onto Summit Dr. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Akron Canton Regional Airport (CAK)

- Distance from hotel: 42 MI/ 67.59 KM North l

- I-77 North to Exit 155 (Rockside Rd.) Turn left onto Rockside Rd (West). At Summit Dr turn left. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

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Hotel Highlights

Our award winning Crowne Plaza Cleveland South Independence offers upscale accommodations with over 10,000 square feet of function space. Our hotel is now outfitted with a brand new FIBER OPTIC service complimentary throughout the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 293 reviews
82%
Recommend This Property
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Ratings Breakdown

293reviews

  • 5 Stars
    160
  • 4 Stars
    65
  • 3 Stars
    25
  • 2 Stars
    24
  • 1 Stars
    19

Great place to stay.

By

May 30, 2015

Clean, comfortable, roomy rooms, and robes, too!

Very very friendly knowledgeable, friendly and helpful staff.

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Overall a wonderful, restful experience

By

May 29, 2015

We were greeted with friendliness by the front desk and the experience continued on a positive note from there. The room was lovely and exceptionally clean and quiet, with a very comfortable bed and pillows. The staff in the restaurant was friendly and helpful (as they had been when I was there 10 months ago with my grandchildren, rather than just my husband, as was the case this time). The breakfast buffet is plentiful and reasonable. (And I was thrilled with REAL oatmeal as part of the buffet!). The pool is lovely. One of the things I particularly like is that it has the feeling of a small intimate, friendly hotel. It is close to area attractions and will be my main hotel in the Cleveland area.

Posted by HotelStaff
June 01, 2015
Dear Binkie123: Thank you for taking the time to review our hotel: the Crowne Plaza Cleveland South Independence. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you for your feedback, time and patronage. We hope you will join us again! JoeIsernia General Manager
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dirty bathroom

By

May 29, 2015

club

There was hair in the tub which was disgusting. When reported to the deskclerk upon checkout he said in an unfriendly way that I should have called housekeeping. Inconvenient when you are stepping in the tub

Posted by HotelStaff
June 01, 2015
Dear pt707: Thank you for sharing your experience with the travel community. I am deeply disappointed to hear of your displeasure with the hotel. I do hope that you would consider staying with us once again. Joe Isernia General Manager
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Below IHG standards

By

May 29, 2015

platinumelite

I'm used to the standards of IHG outside the U.S. A Crowne Plaza overseas offers a real World Class service, great breakfast, good happy hour, friendly and welcoming staff, and a very pleasing executive floor, but not at this location.

Posted by HotelStaff
June 01, 2015
Dear S_Mario: Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. If possible, please contact me directly at 216-750-0819, so I can have a chance to follow up with your concerns. Joe Isernia General Manager
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