Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jisernia@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 12 MI/ 19.31 KM East l

- Complimentary shuttle available

- I-480 East to I-77 South to Exit 155 (Rockside Rd.) Turn right onto Rockside Rd (West). At first light turn left onto Summit Dr. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Akron Canton Regional Airport (CAK)

- Distance from hotel: 42 MI/ 67.59 KM North l

- I-77 North to Exit 155 (Rockside Rd.) Turn left onto Rockside Rd (West). At Summit Dr turn left. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

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Hotel Highlights

Our award winning Crowne Plaza Cleveland South Independence offers upscale accommodations with over 10,000 square feet of function space. Our hotel is now outfitted with a brand new FIBER OPTIC service complimentary throughout the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 259 reviews
83%
Recommend This Property
Read All Reviews

Ratings Breakdown

259reviews

  • 5 Stars
    144
  • 4 Stars
    58
  • 3 Stars
    21
  • 2 Stars
    21
  • 1 Stars
    15

wonderful and comfortable experience

By

March 23, 2015

club

The mattresses were so comfortable. The staff are very friendly and accommodating.

Posted by HotelStaff
March 24, 2015
Dear auskarcam: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities. Joe Isernia General Manager
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So disappointed in staff

By

March 23, 2015

club

The way the staff handled the said situation of their guest was totally UN except-able. Then it seem they like they just tried to single out a specific groups who didnt have nothing to do with what was going on. It was a whole other floor causing problem all over the hotel. I was awaken by several times by hallway noise all night. And how the front desk handled the situation with the police early in the morning was over the top. Most of the ones that was causing problem was uncontrollable children. It didnt make the situation any better by having 7 sheriff cars outside and knocking on peoples door causing an uproar with the other guest on my floor. When they wasnt the ones involved . A very disappointing stay.

Posted by HotelStaff
March 25, 2015
Dear Spruce220: Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. If possible, please contact me directly at 216-750-0819, so I can have a chance to follow up with your concerns. Joe Isernia General Manager
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Mattress and benefits

By

March 20, 2015

club

The mattress had a dip in the middle that had my back aching in the morning.

The club level lounge was closed during my weekend stay. This was the main reason I wanted to stay at this hotel. Disappointed!

Posted by HotelStaff
March 22, 2015
Dear Willee4618: Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. If possible, please contact me directly at 216-750-0819, so I can have a chance to follow up with your concerns. Joe Isernia General Manager
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Great service

By

March 19, 2015

platinumelite

Best place to be as a Platinum member
Staff had great attention to detail and made business trip feel like home

Posted by HotelStaff
March 20, 2015
Dear rap7620: On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit us again soon and if there is anything I can do personally to assist with a return visit, please do not hesitate to contact me. Thank you for taking the time to share your positive experience with us. Joe Isernia General Manager
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