Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jisernia@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

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Hotel Highlights

Our award winning Crowne Plaza Cleveland South Independence offers upscale accommodations with over 10,000 square feet of function space. Our hotel is now outfitted with a brand new FIBER OPTIC service complimentary throughout the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 209 reviews
81%
Recommend This Property
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Ratings Breakdown

209reviews

  • 5 Stars
    115
  • 4 Stars
    44
  • 3 Stars
    20
  • 2 Stars
    18
  • 1 Stars
    12

Cleveland Crown Plaza is Amazing!

By

November 24, 2014

platinumelite

If you are ever in the Cleveland area, this hotel is an incredibly nice place to stay. I highly recommend it. The rooms are clean and very quiet. The staff here is truly incredible. I loved that every entrance into the hotel is card access ONLY. As an IHG Platinum Member I very much appreciated being upgraded to the Concierge Floor. They had a great selection of beer and wine, as well as munchies.

My only complaint would be the hot tub. The "jets" only bubbled air, and it had gravel all over in in it. It definitely was in need of some serious repair. The pool itself was huge, and seemed great.

The hotel is a great place. I would definitely go back.

Posted byHotelStaff
November 26, 2014
Dear Huge IHG Fan: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager
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Great Experience

By

November 24, 2014

platinumelite

This property is in good shape and the staff is great! Overall, I had a great experience and encountered no problems with my stay. Breakfast and the lounge were both nice. Thank you for another great stay!

Posted byHotelStaff
November 26, 2014
Dear deltbroOO: Thank you for choosing the Crowne Plaza Cleveland South Independence as your hotel of choice during your last visit to Cleveland. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We were truly humbled by your gracious comments regarding our hotel service team. We can’t wait to welcome you back to the Crowne Plaza Cleveland South when your travels next bring you to Cleveland. Joe Isernia General Manager
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A business stay

By

November 24, 2014

platinumelite

This hotel has all of the amenities a business traveller is interested in. The staff is friendly and the executive floor rooms are clean and comfortable. The wi-fi is fast and works well.

The only thing a little strange about this hotel is the parking is somewhat disjointed but that's the only kind of off thing about it.

Posted byHotelStaff
November 25, 2014
Dear IHG_Traveller: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities. Joe Isernia General Manager
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Customer service

By

November 23, 2014

platinumelite

Good customer service when arriving. This is a better hotel than any other hotel that I stay in. I would recommend this hotel to my co worker and would stay here again. This sight is close to Cleveland and a short drive to downtown restaurant.

Posted byHotelStaff
November 25, 2014
Dear deland: Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests. Each survey we receive is reviewed and shared with every associate in an effort to improve the service and accommodations that we provide our guests. We thank you for your candid feedback, and hope that you will choose to stay with us should you visit the area again. Joe Isernia General Manager
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