Crowne Plaza Cleveland South - Independence

Hotel Front Desk: 1-216-5240700

Hotel Fax: 1-216-5246477

Hotel Email: jisernia@cpclevelandsouth.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Cleveland Hopkins International Airport (CLE)

- Distance from hotel: 12 MI/ 19.31 KM East l

- I-480 East to I-77 South to Exit 155 (Rockside Rd.) Turn right onto Rockside Rd (West). At first light turn left onto Summit Dr. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Akron Canton Regional Airport (CAK)

- Distance from hotel: 42 MI/ 67.59 KM North l

- I-77 North to Exit 155 (Rockside Rd.) Turn left onto Rockside Rd (West). At Summit Dr turn left. Make immediate left up the driveway. Located up the hill behind the BP Gas Station.

Train
Amtrak Train

- Distance from hotel: 8 MI/ 12.87 KM North

- Go SW on Cleveland Memorial Shoreway and turn right. Turn right onto East 9th. Merge onto I-77 South. Exit at #155 Rockside Rd. Turn left onto Rockside. At first light turn left onto Summit. Make immediate left into parking lot.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- Ample Complimentary Bus Parking

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Hotel Highlights

Our award winning Crowne Plaza Cleveland South Independence offers upscale accommodations with over 10,000 square feet of function space. Our hotel is now outfitted with a brand new wireless smart Wi-Fi system complimentary throughout the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 169 reviews
79%
Recommend This Property
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Ratings Breakdown

169reviews

  • 5 Stars
    85
  • 4 Stars
    40
  • 3 Stars
    17
  • 2 Stars
    17
  • 1 Stars
    10

good food and service

By

September 29, 2014

The staff was very nice and food was great. will return again and recommend to others.

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All around Good Experience

By

September 29, 2014

platinumelite

Very pleasant staff who understand what a customer means their organizaton. Very clean and quiet and will certainly stay there again.

Posted byHotelStaff
October 01, 2014
Dear Newport 81: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities. Joe Isernia General Manager
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Unpleasant Experience

By

September 29, 2014

I stayed at this hotel on a Monday. Arrived around 5:00PM and left the next morning after breakfast. The Parking was only available in the back of the hotel in a dimly lit area with a long walk to the lobby. Somehow items were added and I was charged in my bill for items I did not purchase. wireless Internet was spotty.

Posted byHotelStaff
October 01, 2014
Dear Chicago Vistor-1: Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the issues you had during your stay. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case, we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager
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Comfortable bed and clean room!

By

September 27, 2014

Check-in staff was polite, efficient and helpful. The elevator ride to the 4th floor was a little "scary" (noisy and shuddering) but we made it with no problems several times :-) Our room was very clean. We liked that we had two chairs to sit in plus the desk chair! Bathroom was clean and well lit. Air conditioner kept the room nice and chilly for a good night's sleep on a comfortable mattress.

Posted byHotelStaff
September 29, 2014
Dear marshakay: On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit us again soon and if there is anything I can do personally to assist with a return visit, please do not hesitate to contact me. Thank you for taking the time to share your positive experience with us. Joe Isernia General Manager
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