Rated 3.9 out of 5 by 85
Rated 5.0 out of 5.0 by Birthday1211 Staff Goes Above and Beyond
Business travel on your birthday is rarely enjoyable. Upon check-in, the subject of it being my birthday came up. The front desk clerk recommended the hotel restaurant would likely give me a free dessert if I chose to dine there. I declined and went to my room. Ten minutes later, I was pleasantly surprised when the Night Manager, Brandy, showed up at my door with a beautifully decorated plate of chocolate cake!! Thanks for brightening my day.
December 17, 2013
Rated 3.0 out of 5.0 by Kenny1516 OK Experience
Overall the experience was OK. I stayed 2 weekend nights for a downtown event. The immediate area does not offer any quality restaurants/nightlife. The accessibility to downtown was very convenient though.
A couple things to consider: 1. The onsite restaurant/bar are both expensive and close early. The food is good, but not to the quality you would expect with the pricing. 2. The shower head in our suite wasn't very tall. Standing at 6'0, the shower head was level with my throat.
The staff was very nice. I was not informed of incidental charges prior to arriving. A fee per night was put on my card. I checked out 3 nights ago and it hasn't been refunded yet.
December 11, 2013
Rated 5.0 out of 5.0 by Happycamper025 Awesome
Good stuff, keep up the good work. I am an IHG MEMBER FOR LIFE
December 5, 2013
Rated 5.0 out of 5.0 by Hooligan29 BEST IHG HOTEL EVER
Sorry it was a brief stay. It was the best IHG Hotel I ever stayed in (including Hotel Indigo). They certainly know how to take care of guests and get them back. I will be there the next time my travels take me to Indianapolis.
November 23, 2013
Rated 5.0 out of 5.0 by Chjeje Exceptional Staff and very comfortable beds. Loved the bathroom.
Had an absolute wonderful stay. Hotel is unique with inside balconies with awesome view and multi floor lounge areas. Exceptional staff was even able to retrieve forgotten items and ship to my home. Will definitely stay here from now on when visiting Indianapolis.
November 19, 2013
Rated 5.0 out of 5.0 by Mike219 Grat airport hotel!
Staff was very helpful. Rooms were very quiet for an airport hotel.
November 10, 2013
Rated 5.0 out of 5.0 by Fleettrainner Nice room Love the Pillows
I came to the hotel to do a 3 day training for 16 of my customers. The hotel staff were invisible during the training, and the refreshing the banquet room was done in a timely fashion. There was no interruptions during class by the hotel staff, as it should be.
The Sleeping room was very comfortable and the front desk staff friendly and helpful.
October 28, 2013
Rated 5.0 out of 5.0 by hazelsadventures Great little Gem
This hotel was wonderful. It is only 10 mins. from the city and has easy access to the freeways. It also has a fabulous staff. We arrived late the first night and the food in the on site restaurant was very good. The quick muffins and fresh scones in the a.m. were great.
We really enjoyed our stay here!
October 23, 2013