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Rated 4.1 out of 5 by 203 reviewers.
Rated 2.0 out of 5.0 by Airport Hotel Review Hotel is good, dated, and noisy with nightly Fedex traffic, but ear plugs are provided. Airport shuttle is great for getting there. Definitely call to confirm pickup as the scheduled pickup times are not always correct. Air Conditioner was not capable of actually cooling the room, but the outside temperature was above 94 while the room was 74. September 8, 2014
Rated 5.0 out of 5.0 by Great place to stay!!! This is a great place to stay. Would stay here again. September 3, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel This property was a great experience from check in til check out. I stayed on the executive level and I appreciated the nicely stocked complimentary beverages and snacks. The bed was super comfortable. I will stay at this property exclusively when I am in Indy for business. Thank you for going above and beyond. I live on the road three weeks out of every month. A comfortable makes being away from my family a little more tolerable. September 2, 2014
Rated 5.0 out of 5.0 by Great Hotel, Love the Crown Plaza Solid hotel, wish i stayed longer than one night. Restaurant was awesome. Room was clean and well furnished. I will be staying here again the next time i'm in Indy. September 1, 2014
Rated 4.0 out of 5.0 by Convenience The hotel was in close proximity to the airport. It had everything we needed at our fingertips including shuttle, restaurant, business center, and store. August 28, 2014
Rated 3.0 out of 5.0 by GOOD ROOM BUT A/C COULD BE BETTER THIS WAS MY SECOND STAY AT THIS HOTEL. ON MY FIRST VISIT THE A/C WAS LESS THAN DESIRABLE. COULDN'T GET THE ROOM TEMP BELOW 80. THE HOTEL WAS FULL SO I WAS STUCK. THINKING THAT IT WAS A ONE TIME EXPERIENCE I BOOKED AGAIN. BOY WAS I WRONG. THIS TIME I WAS PLACED IN A DIFFERENT AREA OF THE HOTEL BUT THE THERMOSTAT ON THE WALL MUST BE A FAKE, NO MATTER WHAT YOU ADJUSTED THE THERMOSTAT TO, NO COLD AIR CAME OUT. I CHECKED IN REAL LATE AND WAS LEAVING REAL EARLY SO I DIDN'T ASK FOR A ROOM CHANGE, I JUST WANTED TO SLEEP. THE ROOM WAS A BARELY TOLERABLE 78 BUT WITH A THERMOSTAT SET TO 68 YOU WOULD THINK THAT THE TEMP SHOULD GO DOWN SOME,WHICH IT NEVER DID. IF I COULD HAVE OPENED THE WINDOWS I WOULD HAVE BECAUSE IT WAS COOLER OUTSIDE. I STAY IN INDY APPROX 4 TIMES A YEAR BUT PROBABLY WON'T STAY HERE AGAIN. IT IS A SHAME BECAUSE THIS HOTEL IS SO CONVIENIENT FOR ME. August 28, 2014
Rated 5.0 out of 5.0 by Great service We appreciated the shuttle to the airport. The bed was comfortable and the service was excellent. August 26, 2014
Rated 5.0 out of 5.0 by Better than I expected! I had a conference to attend at the hotel. I stayed overnight and was able to get a discount due to a room block. The outside and main lobby of the hotel is not amazing, but it appears they have done alot to make the inside look more modern. What I was so impressed with was my room. It was definitely 5 star quality. They had a folded bath robe, a towel shaped like a swan, which I've only seen when at a resort, and they give a sample of pillow spray, face lotion and feet lotion that smells like Aveda products and it's to help you sleep. Also, the food they prepared for our conference was delicious! They had a chicken, beef and fish option and all were cooked perfectly and had great flavor. If i'm in the area again, I will definitely stay again. Also, the bellman and receptionist were kind enough to suggest a couple of great places to eat downtown. I'm a very happy customer. August 25, 2014
Rated 5.0 out of 5.0 by Recommendable As always, great access to airport, reasonable pricing, bar is good, rooms are clean, pillows are great. Crowne Plaza Airport has everything that I need for my overnights. August 25, 2014
Rated 3.0 out of 5.0 by Comfortable Room, mediocre table & room service, very good food The room was comfortable, recommend using supplied ear plugs due to jets overhead. Food in restaurant and delivered to room was very good however both in the restaurant and with room service side was missing and dessert was incorrect. Confirm your orders twice and you should be ok. August 23, 2014
Rated 4.0 out of 5.0 by TV Have a tv guide in the room instead on flipping through the channels August 21, 2014
Rated 5.0 out of 5.0 by Great overall visit The overall property was set up perfectly. Elevators before the registration desk, excellent lobby, and convenient refreshments. August 21, 2014
Rated 4.0 out of 5.0 by Great Hotel for business trips Room was very comfortable with an internet service that did not drop out while working. (Bonus) Staff were very polite. Overall a good place to stay for my business needs. August 21, 2014
Rated 5.0 out of 5.0 by Nice Stay The Crowne Plaza is nice and clean. The bed was comfortable and I felt right at home. August 21, 2014
Rated 4.0 out of 5.0 by Nice Facility Nice atmosphere with lots of excitement within the facility. August 19, 2014
Rated 4.0 out of 5.0 by Led It was a clean room. Very good space I had the suite at a fair price. I was there for my class reunion and we had a good time. The front desk was very good at check in and good at check out. August 18, 2014
Rated 5.0 out of 5.0 by REST After flying al day it is an enjoyment to stay at such a hotel as this. What an experience to rest in comfort, great food, awesome service by the front desk and great room service. What more can I say about this place. If you are traveling in this area and need a place to relax, this is the place for you!!!! August 16, 2014
Rated 5.0 out of 5.0 by Excellent experience I have stayed at this property quite a few times on business and I will continue to choose this hotel. My stays are always comfortable and relaxing. August 14, 2014
Rated 5.0 out of 5.0 by Great Bed and great shuttle driver Everything was fine, bed was very comfortable. The executive room did not have continental breakfast as stated in information pack. I will continue to stay here as it is very convenient to the airport. The shuttle driver was fantastic. He offered water and a paper. Was very helpful. August 14, 2014
Rated 5.0 out of 5.0 by Friendly staff Everyone was most helpful and friendly - important when travelling alone. Comfortable - did not lose any sleep at all. Love the new coffee makers in the room. Receptionist Gloria was exceptional. August 14, 2014
Rated 5.0 out of 5.0 by Great service , great rooms This is a very nice hotel with a great staff. Nice bar and great restaurant . Breakfast buffet is very nice August 14, 2014
Rated 5.0 out of 5.0 by Work trip Business trip for race. All was great convenient to airport, shuttle service a plus August 13, 2014
Rated 5.0 out of 5.0 by Good value The hotel accommodations were a good value for the money. The location and facility were good. This was a business trip. The overall experience was good. August 12, 2014
Rated 5.0 out of 5.0 by Very nice accommodations for an airport area The only reason we stayed here, is because I wanted to use points, and it was the closest thing available. We were very pleasantly surprised on how nice this place was, and how quiet it was for being close to the airport. Could we hear planes? Yes. Were they loud enough to keep us from sleeping? Not at all. Had our schedule not been so full, we might have taken more time to enjoy the accommodations, but we were only here enough to sleep, and we slept very well. The beds were very comfortable. We will definitely consider Crowne Plaza Hotels August 12, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay in this lovely hotel I was quite surprised at how simply elegant the hotel appeared upon my arrival. Friendly staff, pretty good food, comfortable and professional meeting room. August 8, 2014
Rated 4.0 out of 5.0 by Nice Stay Comfortable, upscale of the other chains, enjoyable. August 7, 2014
Rated 5.0 out of 5.0 by Wonderful Stay We attended a 2-day conference. The hotel is very nice, staff are very friendly and go out of their way to make your stay a great one. The restaurant food was also very good, very large portions (which we couldn't finish!). Our room was very nice, comfortable and the bed was awesome. I rarely sleep well at a hotel, but slept like a baby both nights. August 5, 2014
Rated 5.0 out of 5.0 by Change of pace The hotel was basic looking on the outside but I was pleasantly surprised at the look on the inside. I was however, disappointed in the size of the pool. This was a large hotel and my expectations for this area were very high. I have seen larger pools in smaller hotels. We were unable to utilize the pool do to the over crowding. Other than this one item, the hotel was a nice change. August 5, 2014
Rated 3.0 out of 5.0 by Comfortable bed not so great service nothing to say--parking should be free to SPG owners August 4, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel in the Indianapolis area - clean - friendly. Would definitely stay at this property when back in town. August 4, 2014
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