Rated 1.0 out of 5.0 Worst Experience of my life!
As a Priority Club Platinum level member, I have come to expect a lot from downtown properties with meeting rooms for large crowds.
This hotel was a major disappointment. The room smelled like it had been painted that day. Now we've all smelled a painted room but have you tried to sleep in one? The plumbing was leaking so badly I could not take a decent shower.
To top it all off, after I explained the situation to the front desk, they advised me that there were no rooms to upgrade to but they would be happy to take $30 off my $200+ bill.
Wow, they covered my parking fees!
May 22, 2013
Rated 2.0 out of 5.0 by LOB1 small room in non priority club section
The room that we were assigned was quite small and in the non Priority Club section.
May 10, 2013
Rated 5.0 out of 5.0 by conductor Very unique atmosphere & attentive staff
This property is definitely one of a kind, staying in a pullman car in union station is very unique to say the least. Looking forward to coming back after the remodeling is complete. Take an amtrack into the station for the complete experience!
April 30, 2013
Rated 3.0 out of 5.0 by signalman50 Parking and Frig.
Parking is bad $30.00 a day !!!!!
No refrigeration in room.
April 27, 2013
Rated 3.0 out of 5.0 by Jay67 noisy
The location of the hotel is perfect. However, the noise level at this hotel at night was extremely loud. When I called to the front desk, they told me that it would quiet down, not to worry! Thursday, Friday and Saturday nights the noise continued until well into the early morning hours, including a police incident.
I was there on business and needed rest, which could not be obtained. Other than that the hotel was decent.
April 19, 2013
Rated 5.0 out of 5.0 by IndyFan 5 STARS to the Staff and Facility! IMPRESSED
Fabulous location, amazing facility, the staff went over and above meeting our needs. Visited the restaurant and were very pleased with the quality of the food. This hotel is at the top of our list to recommend to family and friends! Will be back!
April 17, 2013
Rated 4.0 out of 5.0 by momtosamandandy Comfortable and very convenient!
I enjoyed my stay. My room was comfortable and clean and the hotel is very convenient to downtown activities, restaurants, and shopping. It is an active train station which I didn't know until I checked in. Although we occasionally heard trains and felt a little vibration during our conference, it was never enough to disrupt the conversation. If you are a very light sleeper, though, the trains may bother you at night.
April 15, 2013
Rated 3.0 out of 5.0 by jen14 Loud train, kinda gross
This hotel is average. Our room was pretty rundown--lots of bugs in the bathroom light, bathroom was on the gross side, carpeting falling off the wall. We were in a room close to the Amtrak so were awakened several times in the night by a rumbling train. There are no windows to the outdoors, this was a major con for me. My daughter loved the swimming pool though. Good location.
April 12, 2013