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  • 1 877 2 CROWNE
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Once you complete your Reward Night reservation you will be given the option to duplicate this reservation.

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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: INDIANAPOLIS
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

What's Nearby

What's Nearby

Attraction:
Blue Ribbon Carriage Rides
Distance From Hotel:0.0MI
Attraction:
Indiana Convention Center
Distance From Hotel:0.01MI
Attraction:
Lucas Oil Stadium
Distance From Hotel:0.01MI
Attraction:
Circle Center Mall
Distance From Hotel:0.01MI

Parking

Parking

  • Number of parking spaces:85
  • Car Parking Available
  • The Hotel offers Valet Parking daily rate of $30 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.
  • Daily Parking Fee ( 22.00  USD)
  • Valet parking fee  ( 30.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:273
  • Total number of suites:2
  • Total number of rooms with only one bed:133
  • Total number of rooms with only double beds:141
  • Total number of non-smoking rooms:273
  • Total number of rooms for the physically challenged:10
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:IN0336

Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall
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Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses.

Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.

Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

View Less
Features
Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
Announcements
Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 55,000 sq ft of meeting space. As of February 17th the Hotel Renovation is complete.

Guest Reviews

Rated 3.9 out of 5 by 246 reviewers.
Rated 2.0 out of 5.0 by Staff don't communicate we'll We booked this hotel months in advance and gave credit card info on booking and was told it needed to be paid prior to check in. We went to check in and was told the room wasn't paid for even though it had shown up on our card statement when we booked. Have no clue what happened. So we gave our card info again and was told it was declined which I knew was ridiculous since we had just spoke to our bank prior to checking in. So instead of any more hassle we gave them a credit card which went through. Imagine our surprise on Sunday when we were checking out and was told again the room hadn't been paid for. Which I knew was not correct since I had just checked my bank account and saw that Crowne Plaza had debited our account twice for different amount. We asked for the manager and showed him our 2 bank debits from Crownwe Plaza and his response was we never ran that card. Then someone should explain why I have 2 charges from crowne plaza for different amounts. So again my husband gave them a different credit card which they charged again. Since it was a Sunday we had no choice but to pay again. Once we returned home Crowne Plaza had charged us 3 times for the room. My husband had to call and he spoke to a different manager who said the computers were not communicating. We we're suppose to get an email when resolved but nothing yet. We found the front desk staff very rude and uncooperative. We were also suppose to be given a military discount but on check in was told that should have been noted on booking and since it hadn't been was told it was to late. What a complete hassle. I will not choose Crowne Plaza again! September 16, 2014
Rated 4.0 out of 5.0 by Pleasant stay for business conference Nice amenities and interesting decor, train noise was less of an issue than I expected, very convenient to nearby entertainment. September 16, 2014
Rated 5.0 out of 5.0 by Great location Thank you for providing a magnifying mirror. That was a nice surprise! Staff was wonderful, very friendly and helpful. Loved the proximity to down town. September 15, 2014
Crowne Plaza Front Drive
Crowne Plaza Front Drive
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Crowne Plaza Front Drive Main Lobby Entrance Crowne Plaza at Historic Union Station Entrance The Indianapolis Zoo & White River Gardens The Children's Museum of Indianapolis Indianapolis Motor Speedway Indianapolis Skyline Eiteljorg Museum of American Indians & Western Art
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
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