Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel Front Desk: 1-317-6312221

Hotel Fax: 1-317-2367474

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Indianapolis International Air (IND)

- Distance from hotel: 14 MI/ 22.53 KM East l

- Airport Drive to I70 east ,exit 68. Drive eastbound I70 for 15 minutes until you reach exit 79b- Illinois McCarty St. exit. Continue North on Illinois St to Georgia St. Turn left on Georgia and left on Capital Avenue. Hotel 1st left before overpass

Amtrak Station
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- Car Parking Available

- Self-Parking Fee: 22.00 USD

- Valet Parking Available

- Valet Parking Fee: 30.00 USD

- The Hotel offers Valet Parking daily rate of $30 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.

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Hotel Highlights

Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 286 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Excellent and courteous staff.


October 30, 2014

A very enjoyable overall hotel experience. The staff was extremely polite and the attention to detail was appreciated. No complaints with the room or quality of sleep. The train vibrations complaints were exaggerated. I heard them once and they were very mild. Only wish that parking/valet fees were advertised ahead of timeso I would have been prepared. Location was great an ambience was unique and enjoyable. If you are a light sleeper, the first floor rooms opening to the main concourse may be too noisy with conversations outside the doors.

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Great Place to Stay. Easy walk to many downtown venues


October 30, 2014


Outstanding front front lobby experience. Staff was friendly and helpful.

Hotel is easily accessed by car from the Interstate or main arteries. Self parking is near the entrance.

Wished we had more time to enjoy some of the amenities.

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Family Wedding


October 28, 2014


Great location. High quality food and beverage. Train station theme added to the charm of the stay. Comfortable, up to date, and clean rooms and meeting spaces. Helpful, competent and friendly staff.

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Cold Indoor Pool


October 27, 2014


We were not able to swim in the pool due to the cold temperature. We thought having the pool right by our room would be problematic for noise but it wasn't because no one used it. Between the temperature of the water and the overhead air conditioning this area in the hotel was not comfortable to be in.

On a positive note the staff was excellent, both friendly and helpful.

The room was clean, the beds comfortable, but it was strange at first having a room with no outside window. We got used to it.

Be prepared for trains rumbling your room too, it is part of the ambiance.

Posted byHotelStaff
October 30, 2014
Thank you for taking the time to review our hotel. We love hearing feedback regarding our customer service. Rest assured that your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer. Trina W. General Manager
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