Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel Front Desk: 1-317-6312221

Hotel Fax: 1-317-2367474

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Indianapolis International Air (IND)

- Distance from hotel: 14 MI/ 22.53 KM East l

- Airport Drive to I70 east ,exit 68. Drive eastbound I70 for 15 minutes until you reach exit 79b- Illinois McCarty St. exit. Continue North on Illinois St to Georgia St. Turn left on Georgia and left on Capital Avenue. Hotel 1st left before overpass

Amtrak Station
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- Car Parking Available

- Self-Parking Fee: 22.00 USD

- Valet Parking Available

- Valet Parking Fee: 36.00 USD

- The Hotel offers Valet Parking daily rate of $36 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.

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Hotel Highlights

Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 439 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

best hotel in Indianapolis


May 04, 2015


when staying in the Indy downtown area no hotel gives better service and value than the Crown Plaza Union Station. rooms are great and the staff works hard to make your stay perfect regardless if your on business or vacation

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Nice staff


April 29, 2015

Fair bar service.

I am trying to get out of the image request.

Posted by HotelStaff
May 01, 2015
Thank you for your 5 star review! We appreciate you taking the time to review the Crowne Plaza Indianapolis Downtown Union Station. We hope to welcome you back soon. Sincerely, Mark Parnella General Manager
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Clean but needs updated rooms


April 29, 2015


Was not impressed by front desk staff as they seem preoccupied with other things. Also stated the rate paid in front of my companion. Should use more discretion with such things.

Room was dark. Conversations from the hallway carried into the room very loudly.

Posted by HotelStaff
May 01, 2015
Thank you for taking the time to review our hotel. Rest assured that your feedback will be taken into consideration in our efforts to continually monitor and improve the quality of services we offer. We apologize for those areas which we have fallen short, and we hope you will give us the opportunity welcome you back in the future. Sincerely, Mark Parnella General Manager
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Comfortable room accomodations


April 29, 2015


Excellent accomodations, food, service, will recommend the Crown Plaza

Posted by HotelStaff
April 29, 2015
Thank you so much for taking the time to review and recommend the Crowne Plaza Indianapolis Downtown Union Station! We are so pleased that you enjoyed your stay, and we hope to welcome you back soon. Sincerely, Mark Parnella General Manager
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