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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: INDIANAPOLIS
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

What's Nearby

What's Nearby

Attraction:
Indiana State Museum
Distance From Hotel:0.07MI
Attraction:
Blue Ribbon Carriage Rides
Distance From Hotel:0.0MI
Attraction:
Indianapolis Museum of Art
Distance From Hotel:5.0MI
Attraction:
IMAX Theater
Distance From Hotel:0.03MI

Parking

Parking

  • Number of parking spaces:85
  • Car Parking Available
  • The Hotel offers Valet Parking daily rate of $30 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.
  • Daily Parking Fee ( 22.00  USD)
  • Valet parking fee  ( 30.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:273
  • Total number of suites:2
  • Total number of rooms with only one bed:133
  • Total number of rooms with only double beds:141
  • Total number of non-smoking rooms:273
  • Total number of rooms for the physically challenged:10
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:IN0336

Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall
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Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses.

Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.

Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

View Less
Features
Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
Announcements
Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 55,000 sq ft of meeting space. As of February 17th the Hotel Renovation is complete.

Guest Reviews

Rated 3.8 out of 5 by 203 reviewers.
Rated 2.0 out of 5.0 by Lack of attention to detail I wanted to like the experience. The train car rooms fascinated my child. However, there were several little things that taken as a whole soured the entire experience. The issues can be summed up as a lack of attention to detail. July 3, 2014
Rated 5.0 out of 5.0 by Novel Architecture I truly enjoyed the creativity that went into the design of this property. Showcasing the structural elements of the train depot and installing railroad cars was genius. I brought friends over to see it for themselves. June 30, 2014
Rated 3.0 out of 5.0 by Never again on a weekend! I recommend this property with reservation. It's a very unique hotel situated in a perfect location to be a premier party hotel. It certainly was that! Extremely noisy! The noise was not from the trains but from party people...all night. It finally quieted down at about 5:30 am. Because of my IHG status we were in the Executive Club part of the hotel. The noise was still just crazy. We were there on a Saturday night and would never go again on a weekend. To be fair, I asked to speak directly to the manager when we checked out. Wanted him to know my rating would be higher except for the people noise. Apparently "security was not doing their job." In addition, we did not patronize the bar and yet we had bar charges made by others who used our room number and their name. No doubt it was a mistake. The reason a name is printed on the room charges is so that an auditor can cross reference and ensure this doesn't happen. It was quickly corrected but still an unnecessary hassle. Being a Platinum Elite IHG member, I have stayed at more than a few IHG properties and have never had that happen before. On a positive note, the staff were friendly and helpful, especially the valet parking guys. Except for the minuscule bathroom, the room was comfortable and clean. The architecture of the hotel is unique and memorable. Go for a drink in the lobby bar and explore the old train station now hotel. Just sleep somewhere else. Bottom line, we may stay here again but not on a weekend. June 29, 2014
Crowne Plaza Front Drive
Crowne Plaza Front Drive
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Crowne Plaza Front Drive Main Lobby Entrance Crowne Plaza at Historic Union Station Entrance The Indianapolis Zoo & White River Gardens The Children's Museum of Indianapolis Indianapolis Motor Speedway Indianapolis Skyline Eiteljorg Museum of American Indians & Western Art
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
Terms & Conditions
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