Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel Front Desk: 1-317-6312221

Hotel Fax: 1-317-2367474

Hotel Email:

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Indianapolis International Air (IND)

- Distance from hotel: 14 MI/ 22.53 KM East l

- Airport Drive to I70 east ,exit 68. Drive eastbound I70 for 15 minutes until you reach exit 79b- Illinois McCarty St. exit. Continue North on Illinois St to Georgia St. Turn left on Georgia and left on Capital Avenue. Hotel 1st left before overpass

Amtrak Station
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- Car Parking Available

- Self-Parking Fee: 22.00 USD

- Valet Parking Available

- Valet Parking Fee: 36.00 USD

- The Hotel offers Valet Parking daily rate of $36 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.

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Hotel Highlights

Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 431 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

All around great hotel


April 26, 2015

Will definately come back next year for our trip to the cheer competition. Such a beautiful place, a great location, and such friendly staff! I loved it!

Posted by HotelStaff
April 27, 2015
Thank you so much for your wonderful comments about our hotel, location, and especially staff! Thank you choosing the Crowne Plaza Indianapolis Downtown Union Station as your place to stay in Indianapolis! We look forward to welcoming you back for next years competition! Sincerely, Mark Parnella General Manager
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Crown Plaza


April 24, 2015

The hotel booked a loud party on the Saturday night of my stay, but it ended precisely at midnight, and things were silent by 12:15 - so even though it was loud, it was handled properly.

Posted by HotelStaff
April 24, 2015
Thank you for taking the time to review our hotel. We appreciate your feedback and will use this information to continue to monitor and improve the quality and services we offer. We hope to welcome you back again soon. Sincerely, Mark Parnella General Manager
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Great stay


April 23, 2015


We had a wonderful experience. My son loves trains, and the train car rooms were perfect for our little family! The pool was comfortable, and the atmosphere and history around the hotel was great!

Posted by HotelStaff
April 27, 2015
Thank you so much for taking the time to share your comments about the Crowne Plaza Indianapolis Downtown Union Station. I am so happy to hear that your family enjoyed our facility and especially the unique train car rooms! I hope to have the opportunity to welcome you back in the future. Sincerely, Mark Parnella General Manager
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Group reservation problems


April 23, 2015


I was the chair of a group that had its annual meeting downtown, and several of us stayed at the Crowne Plaza due to its convenience and price. However, after checkout, I found out that *all* reservations under the group had been pre-registered with my *home address*, and the staff were not willing to change these for individual attendees (or even understand why this was unacceptable). Apparently, this was after a number of problems with providing inaccurate information to my staff for the group reservation, no-show policy, or staff availability. The rooms are nice, and I enjoy this hotel's ambiance (especially the train station statues), but I became very frustrated with the service by the end of the event.

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