Rated 2.0 out of 5.0 by JonK People and facilit ies
The hotel staff were superb. The restaurant staff were kind and most had amazing language skills. I observed the wait staff talking Turkish, German, French, English, Russian and English. Remarkable.
I would especially like to compliment your colleagues who helped us arrange city and the Efes tours. They were very helpful.
Our room was typical but had some issues. The water pipes and fixtures in the bathroom are old and of poor quality. We had ongoing problems. First with leaking pipes under the sink and then failure of the toilet holding tank. The tank would not fill unless the cold water faucet was turned on! The shower system was very tricky to operate and on one occasion there was not any cold water. This is a major safety issue for your hotel. That was eventually fixed. These failures tell me that these features need to be monitored and fixed.
The carpeting in our room was stained and quite old. It needs to be replaced. Our room had obvious damage to the wood of the bathroom door and the small service counter. Very nice wood but poorly maintained. I think you staff should be inspecting and upgrading rooms as needed.
May 28, 2013
Rated 4.0 out of 5.0 by Booms Good hotel and great staff
The Harbiye Crowne Plaza in Istanbul is a new hotel and therefore the facilities and the rooms are new. I got upgraded to a club room which is a good sized room. However the standard rooms tend to be a little on the smaller side.
The location is just off a busy main shopping district which has it's advantages and disadvantages (mainly traffic getting to the hotel). This is in the European side of Istanbul but not close the old town neither the bosphorus waterfront. Which is why the pricing is more reasonable probably. Also the rooms from the hotel have no real view.
The staff and service in this hotel is very good indeed. Very helpful concierge desk as well.
In summary a good hotel (4.5 stars in my books), which any business traveler should consider staying in depending on which part of Istanbul their work is. Istanbul is a very large city and the traffic tends to get busy almost throughout the day and it definitely makes sense to stay close to the place of work or meetings.
May 23, 2013
Rated 4.0 out of 5.0 by Miljuk Nice stay!
We had a wonderful time at this Hotel.we stayed for three nights 26-29.april 2013
The area and the Street look a little strange, but the Hotel is really wonderful. Breakfast is very nice, the only thing we didnt like was the coffee...
The Hotel offers a Shuttle to Taxim Sq.every hour- very nice.
The best Thing about the Hotel is the very friendly and helpful staff!
We would definetely come back here again!
May 8, 2013
Rated 3.0 out of 5.0 by Guest100 Overall average if discount available
I stayed there for 8 nights and had overall an average experience.
The only negative facts have been
1) the very slow service as we had to call the reception / guest service for 3 times per day in order to get our bathrobe
2) the full spa / sauna area as it is open not only to Hotel guests
3) partly loud rooms
4) bad english qualification of staff even at reception
If these 4 facts are not important to you, I can recommend the Crowne Plaza Harbiye, although I would choose another Hotel if I'd need to pay the standard room rate.
May 3, 2013
Rated 4.0 out of 5.0 by Dcg123 Three nights in two stays
Great people, comfortable rooms, everything in working order. Breakfast excellent buffet. Only complaint is that the Internet is bad - little bandwidth that is quickly overwhelmed. Good location - away from tourist areas.
April 21, 2013
Rated 5.0 out of 5.0
by Lasquitty Wonderful Hotel with Extraordinary SPA
Only one word: GREAT. Out of Bursa's traffic, at about 10 min from downtown, this is a perfect accomodation for visiting Bursa.
April 8, 2013
Rated 1.0 out of 5.0 One of my worst experiences at CP since many years.....
CP Platinum / Ambassador, I booked CP Harbiye for 2 nights this month. When making the booking, I asked for a quiet room. I then phoned the hotel twice before my arrival (1 week and 1 day before) to confirm my request for a quiet room. This was confirmed at both occasions.
When checking in, I was advised that my room had been upgraded to a suite. This was a nice gift but.... the room was on the 6th floor facing the busy street that runs in front of the hotel where traffic never seems to stop, including trucks at 3 AM! When I asked for a change I was told that the property was full.... So the hotel totally ignored my request when allocating rooms - this cannot be right...
The following things were also noticed during my stay: air conditioning not working (warm air blowing for 30 minutes then cool aitr that could not be stopped making room temperature 15 degrees celsius max), one wash basin could not be closed (the other could but was hard to open afterwards), laundry asked to be returned folded (specified in big letters on laundry form) was returned on hangers (with a strong chemical smell and washing power found on some clothes subsequently), worst hand made "omelette" I ever had (was thinner than thin sliced mushrooms !). Worst is the fact that when I asked about my laundry in the evening staff did not bother to call me back and did not answer ANY of my 8 calls to the front desk or Guest Relations- I had to call them using the EXTERNAL telephone number!!!!! I was then able to share my concerns with the Manager On Duty who could not do much. "Funny" is the fact that I received a letter telling me that I would be asked to fill in a survey on CP Istanbul Harbiye upon my arrival - trust that my discussion with MOD has changed Management's minds hence this written feedback instead!
The room was nice and clean - no dounts about this. But nearly everything else failed to meet my expectations.
February 28, 2013
Rated 5.0 out of 5.0 by BenP My stay in Crowne Plaza Istanbul Habriye
Nice and friendly staff, great rooms, clean.
Only remark: shutlle bus should run to Taksim Sq.
February 10, 2013