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Rated 4.0 out of 5 by 101 reviewers.
Rated 3.0 out of 5.0 by I get less than expected I got a very bad first in the front desk. Very not helpful employee. The location is in industrial area but relatively near Taksim area September 16, 2014
Rated 3.0 out of 5.0 Istanbul HarbiyeCrowne Plaza The hotel is located on a very commercial road - full of mechanic shops and shops selling mannequins! The front desk staff are very helpful and friendly and the hotel is well served by taxis. But there is nothing attractive in or around the hotel. You have to take a taxi ride to old town before you can walk about. Its too far to walk! The rooms are a bit "tired" and the carpets could do with a good clean. As with most ageing hotels, the corridors are a bit stale and at times smell. The Club Lounge staff are a bit hit and miss. Some are plain rude, and others are basically uncaring. September 16, 2014
Rated 3.0 out of 5.0 by Friendly Staff, awkward location uninspiring food Location is very central but awkward as downhill from Military Museum among car repair shops. Hotel does provide free shuttle to Taksim however late night out will be a problem. To compensate for location hotel should have very attractive food & beverage outlets and nightspots. But the restaurants including one for pizza and kebab offer nothing special for anyone to take detour. Hence you'll find only hotel guests in and around so feel deserted in evenings. Not very attentive cleaning specially in bathroom. Was upgraded to club room but access to club lounge was denied. Breakfast is best avoided. Save money, walk few steps uphill and have much better breakfast a lot cheaper at any street cafe. Or even take a cereal bar. Staff is friendly and helpful but require some further training as 4/5 star chain and proficiency in English language. Waiting staff in restaurant should also be trained on the food menu. September 8, 2014
Rated 1.0 out of 5.0 by not recommended Please refer to previous comments about the quality of services received.. This is very poor compared to other PGH hotels I stayed in.. I travel every month to Istanbul for work with every stay being at least one week.. I will make sure that I avoid this hotel September 1, 2014
Rated 5.0 out of 5.0 by Great Hotel unfortunately in an odd location My overall experience with the hotel was simply great, my only complain is the location, it's at the bottom of a steep hill on a bit of a scary area, I'm a walker so this was a bit of a pain but if you are planing to take taxis or use the free shuttle to taksim you have nothing to worry about August 30, 2014
Rated 3.0 out of 5.0 Staff cons Hotel is good, clean, little far from recreation and services. I have not seen a smile face from the staff and they did not recognize my membership and tell me my privellage , in fact I received a call during my sleep at 2 am asking me to be quite , no appologies from them even after complaining , unprofessional staff . I don't recommend this hotel unless there is no other option. August 30, 2014
Rated 4.0 out of 5.0 by ueberteuert fuer gebotenes das einchecken hat trotz vorabbuchung per internet ca 30 minuten gedauert. und das als ambassador platin mitglied. das personal in der lobby bar ignorierte mich geschlagene 30 minuten. ich bin dann an die bar gegangen, um ein bier zu bestellen. aber, oh graus, die dame an der bar verstand kein englisch. noch nicht mal das wort bier. so was geht gar nicht. ich habe dann jemanden gesucht, der englisch verstand. nach gefuehlten 10 minuten bekam ich dann endlich das bier. ansonsten war der aufenthalt unspektakulaer. ich persönlich wuerde mir beim naechsten aufenthalt in istanbul ein anderes hotel suchen August 29, 2014
Rated 5.0 out of 5.0 by Very pleasant stay As a Platinum member I was upgraded to very nice Business Suite. Also reception agent was so kind to check me in before the standard check-in time. Breakfast quality is very good (I loved the selection of more than 10 cheese, also the Turkish types). Lounge on the 13th floor has a nice view but not wide selection of snacks and drinks. Internet connection was fast and reliable. Location is not the best as the area around is dirty but it's about 15min walk from Taksim. August 27, 2014
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