Rated 4.0 out of 5 by 57
Rated 5.0 out of 5.0 by Anwer Stay at Crown Plaza Herbiya
This is an excellent property, I stayed there during 20-23 February 2014.
Very good Lobby, good restaurant (though not much variety). Good breakfast. Room was large very comfortable and clean.
Though the hotel staff didi not acknowledge my IHG card (elite platinum) status but services of the staff is very good. The well groomed, fluent in english, helpful and friendly.
Hotel is near Taksim (about 5 minutes) by Taxi, so covers one of the tourist spot. Beware of Rogue Taxi drivers especially in night.
Hotel is about 30 minutes fro Ataturk airport.
Highly recommended for stay.
February 28, 2014
Rated 5.0 out of 5.0 by Samir432 Great room with comfortable bed and great customer service
The hotel is suitable for business and leisure. I booked a standard room. However, upon arrival I was upgraded to a suite room which can accommodate a family of 4 persons (2 adults and 2 children).
The service is excellent and the staff offered me, free of charge, the facilities associated with a club room. The breakfast is a delight and the personnel is very attentive.
I shall stay in this hotel during my next visit either on business of leisure.
The only draw back is the location. Though the hotel is close to shopping malls and downtown facilities, it is located in an area where auto garages are extended throughout the road.
Overall, it is a good hotel with great services worth of a five-star hotel.
February 19, 2014
Rated 4.0 out of 5.0 by Fatih_I Fine tune your needs
The hotel location is not the best one among other alternatives. Since I am local and driving a car it was not a problem for me but tourists might need a lot of in advance planning to make it safe and quick especially at night time. The hotel staff made an extra ordinary effort and showed interest to make our stay pleasant but there are limits with what they can achieve. Overall exp. got 4* only because of the hotel personnel. I could not believe a color printer and scanner does not exists in the hotel which is pain for business travelers. Front desk helped my problem solved but there should be an equipment for guest at the business center which needs an direct IT man to support. Hotel had hot water system problems for two days and combining printer/scanner and hot water supply system problems tells me that hotel management is trying to save a dime from the cost at a 5* hotel. Room and comfort got 4* because of hot water otherwise it is a 5. I believe management shall change their mentality.
February 12, 2014
Rated 4.0 out of 5.0 by JamesV Excellent service
Recognition for Priority Club Members: got a free upgrade
Staff: very friendly and helpfull
Room: spacious, all necessary amenities,
Spa: included in price - turkish steambad, hammam, sauna. Massage is extra however excellent.
Two restaurants :
* one in the hotel : good quality, limited choice
* Pizza next to the hotel: excellent quality
Bar : excellent service, ample choice
February 11, 2014
Rated 5.0 out of 5.0 by JoakimTN Good value for money in Istanbul
Great service. Clean and modern. Comfortable rooms. Excellent food and drinks. Nice SPA. Location not so central.
February 9, 2014
Rated 4.0 out of 5.0 by BDANA ROOM
Very poor bed linens.
sheets are too small for the bed and not comfortable for the use of a couple, they are short in size, quality less than medium
pillows, very bad, one big and one small, both are not suitable for a comfortable sleep
February 5, 2014
Rated 5.0 out of 5.0 by ElieJ My overall experience
The hotel is conveniently located, staff very friendly and customer oriented. Rooms are very comfortable and spacious. The only problem is the noise from the street early morning which waked me up every day.
February 4, 2014
Rated 5.0 out of 5.0 by meric very good experience for me and my family
don't afraid when you see the hotel's perimeter, this is a very good hotel with good spa facility, it will be my first choice in istanbul. thanks for everything.
February 3, 2014