Rated 4.5 out of 5 by 58
Rated 3.0 out of 5.0 by Gorki2534 Nice building in a great location
Good location and service. Club lounge (flood and service) poor. Avoir using the hôtel phone (also for local cals) as prices are horrendous, even for club membres.
November 26, 2013
Rated 4.0 out of 5.0 by FraFra Very good stay in Istanbul
Beautiful hotel, very good location to reach Gran Bazaar and some of the most visited mosques of the city. Being ad IHG Reward Club member we were given free Internet and an upgraded room, which we appreciated very much. Nice the SPA and the Club Lounge for breakfast in the morning.
I would only recommend the hotel to make sure the preauthorized credit blocked upon check-in on the guest credit card is unblocked upon the guest's check-out. I specifically asked for this to be done but it did not work out.
November 10, 2013
Rated 5.0 out of 5.0 by Halkidiki Excellent customer service
Our booking was for a four night stay and we enjoyed being in the Crowne Plaza from the moment we arrived. Well trained porters, receptionist and concierge did everything they could to make our welcome and first impressions memorable.
The corner room with dual aspect windows was spacious and beautifully clean. The bathroom was small but well laid out. Two free bottles of water every day and free internet access in the business centre. There was a huge selection to choose from at breakfast, including mini Turkish Delight.
When we unexpectedly had to return home on the third day, the hotel staff were fantastic. They sourced flight times and costs and checkout was done quickly with the minimum of fuss. We received the best service at all times and cannot praise them highly enough.
November 6, 2013
Rated 5.0 out of 5.0 by Playmachin Old town Istanbul
Great service! I liked the location too! Thank you!
October 30, 2013
Rated 5.0 out of 5.0 by RossoMilan Design and location of the hotel
Design of the hotel is excellent! Mix of eastern and western styles. Hotel itself remind you ancient Istanbul's premises. Very unusual and specific kind of building for modern hotel. Location is also very good, as the hotel is situated in walking distance from Sultanahmet zone. In addition, you can reach Ataturk airport faster than from other parts of the city.
October 28, 2013
Rated 4.0 out of 5.0 by AEZZ7 In the heart of the city
The hotel is not suitable for handicapped and children strollers.
I have 2 kids and I had every time I go out or come in to lift the strollers with the kids with rare help from the staff. There are no ramps for strollers.
In the 21st century, this hotel is charging money for the WI-FI !!!!
The housekeeping is not good.
October 27, 2013
Rated 5.0 out of 5.0 by barbarossa wonderful location
My family and I stayed in the hotel for 5 days at the end of September . The 3 rooms we had were excellent, with nice decor and amenities. The staff were very helpful and friendly , the food very good and the hotel decor very pleasing. The hotel was within walking distance of the Great Bazaar, Haga Sofia , and Blue mosques and the Topkapi Palace , as well as the Basilica Cistern. For those who dont want to walk the tram is right outside the front door. Great all round!!. Definite repeat
October 7, 2013
Rated 5.0 out of 5.0 by Retired66 Right in heart of it all
Easy walking distance to all areas . Staff tried to make our stay as pleasant as possible . Good restaurants nearby to hotel.
Surprised how quiet the place was despite Istanbul seeming to go 24 / 7 .
September 29, 2013