Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email: sales@cpjacksonville.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.

Train
Amtrak

- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln

Subway

Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.9

based on 511 reviews
75%
Recommend This Property
Read All Reviews

Ratings Breakdown

511reviews

  • 5 Stars
    231
  • 4 Stars
    112
  • 3 Stars
    70
  • 2 Stars
    58
  • 1 Stars
    40

Nice river view, but horrible internet connectivity

By

January 28, 2015

club

Disappointing property for what is generally a very strong brand. Internet connectivity was primary degrader - despite free internet service, could not gain consistent access to the internet. Informed front desk staff on my first night there about horrid performance, and they conveniently said the poor service started that day. Over the next two nights and two days, zero improvement to connectivity was made, so I conclude they have systemic internet support deficiencies. Don't recommend this site if you need to work online.

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No custimer service

By

January 28, 2015

club

The Crowne Plaza in Jacksonville really don't care about their customers....don't live up to their agreement..

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Stay was SoSo

By

January 25, 2015

club

Sorry about the delay....believe it or not...I just saw this email.
Although the evening was memorable itself, the stay was not near what was expected. On the floor we stayed on, there was a very foul smell that seeped into the room. It could not be identified or located. I asked to be moved to another room, but the place was booked because of the holiday and Gator Bowl game. The setup and accommodations fell well short of the costs for the stay. The location and the staff were great, but in the future, I think I will stay home or stay somewhere else for special occasions. JF O'NEILL

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Great room bad customer service

By

January 15, 2015

club

When I called in to reserve my room I asked for a River Front one bed room and I was told that, that was the room that I would be receiving. When i arrived 20 minutes later the receptionist informed me very rudely that the room that I reserved was no longer available. So I explained to her that it was my birthday night and that I really wanted the room that I had already reserved and paid for. She looked at me and said so do you want the two bed non river front room or not? It was late and I really did not want to drive around a find another hotel so I ended up spending my birthday night in a double bed room that I did not want. The room was very nice but the customer service was horrible.

Posted byHotelStaff
January 20, 2015
Dear Jaz904, Thanks for your feedback on the hotel. Rest assured that customer service is of paramount importance at the hotel. I will address your concerns with the front office, so that we can improve our service delivery. I apologize that the customer service was not to yours or my standard. Regards, Shawn Frisbee, GM
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