Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 513 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great location and friendly, efficient service!


January 29, 2015


Great value! The staff is knowledgeable and friendly. Restaurant provides excellent value and quality, with helpful staff. Hotel staff readily provided whatever I needed to make my stay better.

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Great Stat.


January 29, 2015


Had a Great Stay.. Everyone was Professional.. The Sheets were rough

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Nice river view, but horrible internet connectivity


January 28, 2015


Disappointing property for what is generally a very strong brand. Internet connectivity was primary degrader - despite free internet service, could not gain consistent access to the internet. Informed front desk staff on my first night there about horrid performance, and they conveniently said the poor service started that day. Over the next two nights and two days, zero improvement to connectivity was made, so I conclude they have systemic internet support deficiencies. Don't recommend this site if you need to work online.

Posted byHotelStaff
January 29, 2015
Dear Belmont Dad, Thanks for the feedback on the hotel. I have been in contact with the IT team. Since your departure we have replaced two units that were not working corrected. The issue has been addressed for future guests. Again, thanks for the comments on improving the hotel. Regards Shawn D. Frisbee, GM
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No custimer service


January 28, 2015


The Crowne Plaza in Jacksonville really don't care about their customers....don't live up to their agreement..

Posted byHotelStaff
January 29, 2015
Dear Herb59, Thanks for the feedback on the hotel. I invite you to reach out to me directly so that I may solve your issue. Regards, Shawn Frisbee, GM
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