Crowne Plaza Jacksonville-Riverfront

Hotel Front Desk: 1-904-3988800

Hotel Fax: 1-904-3989170

Hotel Email:

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Jacksonville International Airport (JAX)

- Distance from hotel: 15 MI/ 24.14 KM North l

- Exiting the airport follow signs to I-95 South Heading SOUTH on I-95, cross the Fuller Warren Bridge RIGHT lane- EXIT SAN MARCO BLVD 350B LEFT at SECOND traffic light north. STRAIGHT to roundabout Museum Circle. RIGHT and hotel is 0.25 mi on the left.

Craig Municipal Field (CRG)

- Distance from hotel: 17 MI/ 27.36 KM West l

- west on Craig Blvd. toward St. John's Bluff Road N. Left at St. John's Bluff Road N right at Atlantic Blvd. Continue onto Arlington Expressway Left at FL-5/North Main Street right at S. Main Street left at Museum Circle Continue on Riverplace Blvd.


- Distance from hotel: 6.1 MI/ 9.82 KM East

- Right on Riverplace Blvd toward Main St S. Turn right to merge onto US-1 N/US-90 W. Turn left at E Beaver St.Turn right at Myrtle Ave N.Turn left at the 1st cross street onto Kings Rd. Slight right at New Kings Rd.Turn left at Clifford Ln


Skyway Express-Riverplace Station

- Distance from hotel: 0.01 MI/ 0.02 KM North

- Within Walking Distance

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 18.00 USD

- Self parking available for $10.00 per vehicle per night. All spaces are located under the hotel in a covered parking lot. Valet parking available for $18.00 per vehicle per night. If you are traveling with a group or convention, parking rates may vary.

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Hotel Highlights

IHG's downtown Jacksonville property, located on the Riverwalk. Close to Everbank Field, Jacksonville Landing, downtown business district. 2 onsite restaurants and lounges. Outdoor pool. Free WiFi.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 531 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Room dusty


February 25, 2015


The outer appearance of hotel was good the lobby was clean. The room needed dusting and to be a little cleaner. The noise level was very bad.

Posted by HotelStaff
February 25, 2015
Dear Skip 56, Thanks for the feedback on your stay. I have addressed your concerns with the housekeeping department. I have also spoken with the security department to better handle the noise issues at the hotel. I apologize for the issues that negatively affected the stay. Regards, Shawn Frisbee, GM
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Great View!


February 24, 2015

Husband and I stayed here on our roadtrip from Spartanburg to Jupiter, FL. We chose to stay in a river side room and the view was beautiful! Within walking distance to the Jacksonville Landing. I would def stay here again.

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February 23, 2015

This was the worse that showed no hospitality. My husband asked if they could put some roses & bottle of wine in our room to surprise me when we entered the room they told him no they do not do that. The front desk were so rude an not very helpful at all. Ever time we walk down the hallway we where having to step over dishes that where left out to be picked up, they even put them in front of our door and we didn't even order room services. The only 2 staff member that went above an beyond was the Valet staff & the bartend.
We have stayed in many Crowne Plaza's but this was the worst I will never stay at this one again & we travel to Jacksonville Florida quit a bit.

Posted by HotelStaff
February 25, 2015
Dear Dissatisfied, I want to thank you for your feedback. I apologize for the mistakes that my staff made during your recent stay. I have made the corrections in staffing so that these issues do not occur again in the future. Regards, Shawn D Frisbee, GM
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Great, short business stay


February 23, 2015


Only complaint would be the shower....there was peeling paint (???) on the tub and the fixed glass shower door meant getting sprayed with cold water when turning on the shower....not fun. The rest of the stay was perfect....amazing view of downtown and the river.

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